Jared The Galleria of Jewelry

★★★☆☆
  • 15341 S Lagrange Rd. Orland Park Place

    Orland Park, IL 60462

    Map & Directions
  • 708-364-1680

About Jared The Galleria of Jewelry

Categories
  • Jewelry
  • Diamonds
  • Watches
  • Custom Jewelry
  • Jewelry Repair Shops
  • Goldsmiths & Silversmiths
  • Gifts & Novelties
Details
  • Shop Online
Hours
M-Sa 10am-9pm, Su 12pm-5pm (Holiday Hours May Vary. Please Call Store for Details.)

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    November 16, 2016

    • November 16-20. Enjoy five days of additional 15%* SAVINGS on top of already great pricing - on an incredible selection of jewelry including pieces exclusive to Jared. *The Season is defined as October 1-December 31, 2016. Excludes PANDORA, Tacori, OMEGA watches, TAG Heuer, Select Movado watches, Burberry, Gucci, Longines, Oris, Michele, Coach, previously owned merchandise, gift cards, charity items and previous purchases. Cannot be combined with any other offers. Other exclusions may apply. See jewelry specialist for details.

    November 17, 2016

    • November 16-20. Enjoy five days of additional 15%* SAVINGS on top of already great pricing - on an incredible selection of jewelry including pieces exclusive to Jared. *The Season is defined as October 1-December 31, 2016. Excludes PANDORA, Tacori, OMEGA watches, TAG Heuer, Select Movado watches, Burberry, Gucci, Longines, Oris, Michele, Coach, previously owned merchandise, gift cards, charity items and previous purchases. Cannot be combined with any other offers. Other exclusions may apply. See jewelry specialist for details.

    November 18, 2016

    • November 16-20. Enjoy five days of additional 15%* SAVINGS on top of already great pricing - on an incredible selection of jewelry including pieces exclusive to Jared. *The Season is defined as October 1-December 31, 2016. Excludes PANDORA, Tacori, OMEGA watches, TAG Heuer, Select Movado watches, Burberry, Gucci, Longines, Oris, Michele, Coach, previously owned merchandise, gift cards, charity items and previous purchases. Cannot be combined with any other offers. Other exclusions may apply. See jewelry specialist for details.

    November 19, 2016

    • November 16-20. Enjoy five days of additional 15%* SAVINGS on top of already great pricing - on an incredible selection of jewelry including pieces exclusive to Jared. *The Season is defined as October 1-December 31, 2016. Excludes PANDORA, Tacori, OMEGA watches, TAG Heuer, Select Movado watches, Burberry, Gucci, Longines, Oris, Michele, Coach, previously owned merchandise, gift cards, charity items and previous purchases. Cannot be combined with any other offers. Other exclusions may apply. See jewelry specialist for details.

    November 20, 2016

    • November 16-20. Enjoy five days of additional 15%* SAVINGS on top of already great pricing - on an incredible selection of jewelry including pieces exclusive to Jared. *The Season is defined as October 1-December 31, 2016. Excludes PANDORA, Tacori, OMEGA watches, TAG Heuer, Select Movado watches, Burberry, Gucci, Longines, Oris, Michele, Coach, previously owned merchandise, gift cards, charity items and previous purchases. Cannot be combined with any other offers. Other exclusions may apply. See jewelry specialist for details.
    2.6667 3
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    .

    Jared couldn't have been a better find. My fiance and I had been hunting assorted jewelry stores for just the right engagement ring and they were our last stop for the day. I'm a gem geek and don't do diamonds, so we were hoping to find a jewelry store that carried my favorite gem, tsavorite garnet, or would be willing to mount one of the ones I had brought with me. The staff at Jared couldn't have been more helpful. They didn't carry tsavorites, but they graciously oohed and ahhed over my stones and remarked on the gorgeous color and suggested several different styles I might like. When I said I wanted more of a solitaire-style ring, they didn't even blink but pointed me to the simpler settings and said to have a look around. They applied personal attention without being pushy or getting in the way or making me feel unwelcome. Even when I decided on an inexpensive setting (under $200 including tax), they were more than happy to mount my stone and size the ring for free. When we returned after the mounting and sizing, the hostess-type person remembered us and checked out the ring and remarked on how beautiful the design had turned out (it's a twist with an oval stone). Even though we bought less than $200 worth of merchandise, we were still treated as well as they treat people who spend thousands. We'll probably be getting our wedding bands at Jared as well.

    2
    ★★★★★

    Jared couldn't have been a better find. My fiance and I had been hunting assorted jewelry stores for just the right engagement ring and they were our last stop for the day. I'm a gem geek and don't do diamonds, so we were hoping to find a jewelry store that carried my favorite gem, tsavorite garnet, or would be willing to mount one of the ones I had brought with me. The staff at Jared couldn't have been more helpful. They didn't carry tsavorites, but they graciously oohed and ahhed over my stones and remarked on the gorgeous color and suggested several different styles I might like. When I said I wanted more of a solitaire-style ring, they didn't even blink but pointed me to the simpler settings and said to have a look around. They applied personal attention without being pushy or getting in the way or making me feel unwelcome. Even when I decided on an inexpensive setting (under $200 including tax), they were more than happy to mount my stone and size the ring for free. When we returned after the mounting and sizing, the hostess-type person remembered us and checked out the ring and remarked on how beautiful the design had turned out (it's a twist with an oval stone). Even though we bought less than $200 worth of merchandise, we were still treated as well as they treat people who spend thousands. We'll probably be getting our wedding bands at Jared as well.

    Pros: Fabulous Customer Service

    .

    You're better off going to the diamond expo when it comes to Rosemont. Jared is HORRIBLE. My fiance's engagement ring was a beautiful ring from Jared that ended up causing nothing but problems. We took it in for a 6 month checkup and they tightened some of the stones. They ended up bending some of the gold and ruining the milgrain that borders the diamonds. We had the insurance policy so they attempted to fix it for free. For every attempt that they made, the gold got better and better looking but they could not make it look like what we originally bought so they ordered us a new ring because they made the mistake. Well the ring that came in did not fit the custom wedding band that I had made at a private jeweler. Jared would not make the new engagment ring work with our custom ring even though they bent up the original ring to start with.
    Jared broke our ring and even though it had the insurance, made us pay for it to fit with her custom band.

    0
    ★☆☆☆☆

    You're better off going to the diamond expo when it comes to Rosemont. Jared is HORRIBLE. My fiance's engagement ring was a beautiful ring from Jared that ended up causing nothing but problems. We took it in for a 6 month checkup and they tightened some of the stones. They ended up bending some of the gold and ruining the milgrain that borders the diamonds. We had the insurance policy so they attempted to fix it for free. For every attempt that they made, the gold got better and better looking but they could not make it look like what we originally bought so they ordered us a new ring because they made the mistake. Well the ring that came in did not fit the custom wedding band that I had made at a private jeweler. Jared would not make the new engagment ring work with our custom ring even though they bent up the original ring to start with.
    Jared broke our ring and even though it had the insurance, made us pay for it to fit with her custom band.

    Cons: their jeweler bent our ring during diamond repair

    .

    My fiance purchased my engagement ring and wedding band at this location.
    The selection of jewelry they have is really good and there are so many unique pieces.
    The sales reps were very nice and helpful, working within our budget to get us the best items possible.
    The layout is very nice and they offer you complementary drinks while you are browsing.
    My only complaint is that when we went to pick up my wedding set, the person who helped us was fairly rude and seemed to want to "get us out the door" quickly. We had already paid and were just picking up and I expressed concern about the ring being too loose and she basically blew off my concerns saying in a rude tone 'well take it home and if doesn't fit you can always bring it back and deal with it then' and 'well, that is the size that you ordered', etc.
    She just handed us the rings and the receipt and I signed and we didn't get a box or even the little baggy that the rings came in. She was far from helpful and really cast a sour tone on our experience here.
    But, everything works out in the end... we have our bands stored safely in a Helzberg box awaiting the wedding day.
    I was fairly disappointed that the whole experience wasn't as good as it originally started out to be. I am hoping that it was just that sales associate and it isn't indicative of how Jared views their customers. Despite the great selection they offer, we are of the opinion that we would never return to this Jared location with the intention of making a purchase.

    2
    ★★☆☆☆

    My fiance purchased my engagement ring and wedding band at this location.
    The selection of jewelry they have is really good and there are so many unique pieces.
    The sales reps were very nice and helpful, working within our budget to get us the best items possible.
    The layout is very nice and they offer you complementary drinks while you are browsing.
    My only complaint is that when we went to pick up my wedding set, the person who helped us was fairly rude and seemed to want to "get us out the door" quickly. We had already paid and were just picking up and I expressed concern about the ring being too loose and she basically blew off my concerns saying in a rude tone 'well take it home and if doesn't fit you can always bring it back and deal with it then' and 'well, that is the size that you ordered', etc.
    She just handed us the rings and the receipt and I signed and we didn't get a box or even the little baggy that the rings came in. She was far from helpful and really cast a sour tone on our experience here.
    But, everything works out in the end... we have our bands stored safely in a Helzberg box awaiting the wedding day.
    I was fairly disappointed that the whole experience wasn't as good as it originally started out to be. I am hoping that it was just that sales associate and it isn't indicative of how Jared views their customers. Despite the great selection they offer, we are of the opinion that we would never return to this Jared location with the intention of making a purchase.

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    Message from Jared The Galleria of Jewelry

    The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Orland Park today.

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