Gold Coast Car Wash

★★★☆☆
  • 875 N Orleans St

    Chicago, IL 60610

    Map & Directions
  • 312-988-9524

About Gold Coast Car Wash

Categories

Automotive

Automotive
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I should have read Bill T.'s comments on Yelp before going to this over-expensive and low quality place. I love my car and I usually wash it myself using very high quality materials. And I inspect it regularly. Until they touched it, it was a relatively scratch-free car.

I took my car on a cold day to this place (being lazy and won't happen again). When I returned home, I saw some hazing and holograms. I was surprised since I have never saw this before and I inspect the car quite often. When I looked at the door panels under strong light (i.e the beam of light from another car's headlight) my paint looked as if they washed it with a Brillo-pad. On a dark colored car it is pretty hard to miss unfortunately.

I took the car to this place and talked to the manager. The response was "this happens to all cars. It is normal" yeah the ones that come here maybe. When I asked him why he is using the same dirty mitts over and over again without a rinse/wash, he said "I can't change buckets and mitts for each car". He basically dismissed all my explanations that these scratches occurred after one wash only. He said it was either my fault or simply my eyes did not see these scratches which were obviously there before. I find that very hard to believe

well here is a reality check for a $23 wash you HAVE TO give top-notch service and stand behind your product. I was not even offered a refund or anything... moreover there are places that changes mitts and towel for each car and charge less in Chicago. I was not aware of them and I was ignorant, but you should not be.

If you want to save your investment and keep your car clean and scratch free, do not go this place. It is simply an average car wash who charges a lot and possibly when they put the scratches on your car, they do the polishing and buffing also and take more of your money. If the scratches did not occur until now, believe me they will. Sooner or later and you will have to pay $$$ to get it fixed.

0
★☆☆☆☆

I should have read Bill T.'s comments on Yelp before going to this over-expensive and low quality place. I love my car and I usually wash it myself using very high quality materials. And I inspect it regularly. Until they touched it, it was a relatively scratch-free car.

I took my car on a cold day to this place (being lazy and won't happen again). When I returned home, I saw some hazing and holograms. I was surprised since I have never saw this before and I inspect the car quite often. When I looked at the door panels under strong light (i.e the beam of light from another car's headlight) my paint looked as if they washed it with a Brillo-pad. On a dark colored car it is pretty hard to miss unfortunately.

I took the car to this place and talked to the manager. The response was "this happens to all cars. It is normal" yeah the ones that come here maybe. When I asked him why he is using the same dirty mitts over and over again without a rinse/wash, he said "I can't change buckets and mitts for each car". He basically dismissed all my explanations that these scratches occurred after one wash only. He said it was either my fault or simply my eyes did not see these scratches which were obviously there before. I find that very hard to believe

well here is a reality check for a $23 wash you HAVE TO give top-notch service and stand behind your product. I was not even offered a refund or anything... moreover there are places that changes mitts and towel for each car and charge less in Chicago. I was not aware of them and I was ignorant, but you should not be.

If you want to save your investment and keep your car clean and scratch free, do not go this place. It is simply an average car wash who charges a lot and possibly when they put the scratches on your car, they do the polishing and buffing also and take more of your money. If the scratches did not occur until now, believe me they will. Sooner or later and you will have to pay $$$ to get it fixed.

Pros: In River North

Cons: A lot of scratches, low quality washing techniques and very bad management

.

Gold Coast Car Wash is great. You drive up and go inside while sipping coffee from their coffee bar and surfing the free internet. All the while, the staff washes and dries your car by hand. They let you know when you car is ready and you are off. It's very convenient and there are not many car washes downtown. It is on the expensive side though.

PROS: fast and immaculate car wash
CONS: can be expensive

4
★★★★☆

Gold Coast Car Wash is great. You drive up and go inside while sipping coffee from their coffee bar and surfing the free internet. All the while, the staff washes and dries your car by hand. They let you know when you car is ready and you are off. It's very convenient and there are not many car washes downtown. It is on the expensive side though.

PROS: fast and immaculate car wash
CONS: can be expensive

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Specializes in hand washes and interior detailing. Also features engine clean and window tint services.

 

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