Dick Van Dyke Appliance World

★★★★★
  • 1510 N Neil St

    Champaign, IL 61820

    Map & Directions
  • 217-398-7867

About Dick Van Dyke Appliance World

Hours
Sun Closed;Mon: 9:00 a.m.-7:00 p.m.;Tue: 9:00 a.m.-7:00 p.m.;Wed: 9:00 a.m.-7:00 p.m.;Thu: 9:00 a.m.-7:00 p.m.;Fri: 9:00 a.m.-7:00 p.m.;Sat: 9:00 a.m.-5:00 p.m.;

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4.6 10
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Overall I am a very happy customer. I really liked their sales team and the installers that came.

5
★★★★★

Overall I am a very happy customer. I really liked their sales team and the installers that came.

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I picked up my purchases at their store and it was a great experience

5
★★★★★

I picked up my purchases at their store and it was a great experience

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Dick Van Dyke installed our new fridge, and it is awesome. It was delivered on time, and it looks so great. Good experience with these guys.

5
★★★★★

Dick Van Dyke installed our new fridge, and it is awesome. It was delivered on time, and it looks so great. Good experience with these guys.

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I am very happy with the quick delivery! I bought my oven and had it delivered in a manner of days. The staff here makes sure it is an efficient process.

5
★★★★★

I am very happy with the quick delivery! I bought my oven and had it delivered in a manner of days. The staff here makes sure it is an efficient process.

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My delivery men really were great. They made sure that when they delivered my new fridge that they didn't damage anything and were very careful removing the old one as well.

5
★★★★★

My delivery men really were great. They made sure that when they delivered my new fridge that they didn't damage anything and were very careful removing the old one as well.

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I buy an average of three major appliances a year because of my line of work. I began working with Holly the sales rep at DVD Appliance World last year and I couldn't be happier. She has been patient, courteous, and extremely helpful. I would recommend this business to anyone looking for a fair price and fair treatment.

5
★★★★★

I buy an average of three major appliances a year because of my line of work. I began working with Holly the sales rep at DVD Appliance World last year and I couldn't be happier. She has been patient, courteous, and extremely helpful. I would recommend this business to anyone looking for a fair price and fair treatment.

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Thank you Hillary for helping with all my parts needs, we will be back!

5
★★★★★

Thank you Hillary for helping with all my parts needs, we will be back!

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I bought a Speed Queen washer from them several years ago, and it's taken some abuse, and still works great. Needs the water temp control fixed, but it's still under warrantee. That'll get taken care of as soon as I remember to request it.

A couple of months ago, I bought a GE stove. It's a true wonder. I wonder how I managed with the crappy stoves I'd been using all my life. A nearly identical model came with a cast iron grill/griddle, but we wanted the oven racks that are meant to stay in the oven when running the self-clean cycle. The salesman offered to order the part separately, though what arrived was aluminum - which was specifically intended for our stove, but since we wanted the cast iron, he sent it back, and ordered the cast iron one for us. I was told a few minutes ago, that it should be here soon, probably in the next few days.

I must say that the placard on the front door, unnecessarily stating that they're closed on Sundays for religious reasons, came close to making me turn around and walk away. I'm glad I went in, but customers do not need someone else's religion shoved in their faces. That ain't good business.

5
★★★★★

I bought a Speed Queen washer from them several years ago, and it's taken some abuse, and still works great. Needs the water temp control fixed, but it's still under warrantee. That'll get taken care of as soon as I remember to request it.

A couple of months ago, I bought a GE stove. It's a true wonder. I wonder how I managed with the crappy stoves I'd been using all my life. A nearly identical model came with a cast iron grill/griddle, but we wanted the oven racks that are meant to stay in the oven when running the self-clean cycle. The salesman offered to order the part separately, though what arrived was aluminum - which was specifically intended for our stove, but since we wanted the cast iron, he sent it back, and ordered the cast iron one for us. I was told a few minutes ago, that it should be here soon, probably in the next few days.

I must say that the placard on the front door, unnecessarily stating that they're closed on Sundays for religious reasons, came close to making me turn around and walk away. I'm glad I went in, but customers do not need someone else's religion shoved in their faces. That ain't good business.

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Fantastic Service
They came the same day. I have a 10 year old Kenmore fridge/freezer with 2 different problems. He gave an estimate on one problem, he had the part on the the truck, he found he could fix it with a cheaper part and fixed it $40 less than the estimate. For the other problem he told me he could fix it for $80 but he told me how I could easily fix it myself, so I did and it worked. Maybe they made less money on this visit, but they are going to get repeat business. I wish they did plumbing. Dick Van Dyke for all appliance repairs from now on.

5
★★★★★

Fantastic Service
They came the same day. I have a 10 year old Kenmore fridge/freezer with 2 different problems. He gave an estimate on one problem, he had the part on the the truck, he found he could fix it with a cheaper part and fixed it $40 less than the estimate. For the other problem he told me he could fix it for $80 but he told me how I could easily fix it myself, so I did and it worked. Maybe they made less money on this visit, but they are going to get repeat business. I wish they did plumbing. Dick Van Dyke for all appliance repairs from now on.

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On July 2 ,2009 I bought a G.E. 4.1 cubic foot washer. It was broke 3 times in the first 9 months. After fighting with G.E. and Dick Van Dyke to get a different brand washer, I had to settle with the exact same washer model with the exact same problems, it has now broke twice in 5 months, instead of honoring the promise Deanna made me ,that if the new washer broke a second time, G.E. would send me a check for the value of the washer, I was told by some pomp-us ass named John that the washer breaking was my fault, he said I must not know how to load a washer, I have been doing laundry since 1989,you jerk!The only reason I bought this p.o.s washer in the first place was because the washer I had for 8 years had broke a tub strap, and we needed a bigger washer any way, sad part is if I had just replaced the old washers tub strap, I would never had the misfortune of spending my hard earned money ( $646 all together ) with Dick Van Dyke, on such a poorly designed product!!! SHAME ON DICK VAN DYKE AND G.E. your own service tech said it was a very poorly designed machine!!!!!

1
★☆☆☆☆

On July 2 ,2009 I bought a G.E. 4.1 cubic foot washer. It was broke 3 times in the first 9 months. After fighting with G.E. and Dick Van Dyke to get a different brand washer, I had to settle with the exact same washer model with the exact same problems, it has now broke twice in 5 months, instead of honoring the promise Deanna made me ,that if the new washer broke a second time, G.E. would send me a check for the value of the washer, I was told by some pomp-us ass named John that the washer breaking was my fault, he said I must not know how to load a washer, I have been doing laundry since 1989,you jerk!The only reason I bought this p.o.s washer in the first place was because the washer I had for 8 years had broke a tub strap, and we needed a bigger washer any way, sad part is if I had just replaced the old washers tub strap, I would never had the misfortune of spending my hard earned money ( $646 all together ) with Dick Van Dyke, on such a poorly designed product!!! SHAME ON DICK VAN DYKE AND G.E. your own service tech said it was a very poorly designed machine!!!!!

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Message from Dick Van Dyke Appliance World

Welcome to Dick Van Dyke Appliance World! We the largest independent appliance dealer in central Illinois. When you need a new appliance or when your current appliance needs repair, you need Dick Van Dyke Appliance World! When you buy from us, you get a wide selection of top quality products, knowledgeable salespeople, professional installers, financing options to fit your budget, competitive pricing that you can afford, and a great repair department. When you call for repairs, you get highly trained appliance repair technicians, a well-stocked parts department and customer service by people who care. We are the home of the $15 service call, with over 40 brands of appliances and parts in stock and same-day service available. Whether you are a contractor or a home owner, we've got the service and selection to get the job done. Give us a call today or visit our website for more information!

More about Dick Van Dyke Appliance World

Guaranteed Best Deal ; Free Protection Plan with purchase of most appliances; 24-hr Emergency Repair Service ; Guaranteed Same Day Appliance Repair Service ; Evening Repair Service at No Extra Charge

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