Wadsworth Feed & Saddlery

★★★☆☆
Quantity discounts!
  • 15250 W Wadsworth Rd

    Wadsworth, IL 60083

    Map & Directions
  • 847-662-2932

Pets & Animals

Pets & Animals
More choices in Wadsworth:
Resultset_next

Shag Bark Pet Spa & Kennel

21685 W Grass Lake Rd Antioch, CA

Resultset_next

Petco

6910 Green Bay Rd Kenosha, WI

3.0 3
Hi! Sign in to let us know how Wadsworth Feed & Saddlery was?
Write a Review
.

I have been going to Wadsworth Feed for over 10 years to purchase their bird seed. I travel quite a distance to get their so I purchase several bags at a time. I noticed that there were tiny moths on the outside of the bags when I got them home and tried to clean them off. However when I opened the third bag, there were lots of moths all over the inside. I took the bag back to the store and was told by the girl at the front that she had never heard of any moths on or in their bags. After she checked with the owner, I was told that i was not allowed to return the bag without a receipt.

Please realize that the bag itself is one that they charge you for because they want you to bring it back for reuse. Secondly, it still had their tag on it and a sticker with their name on the price tag. I told her that I did not want more moths in my house (don't have a garage in which to store it) and she told me to take it back to the warehouse.

The young man there knew instantly about the moths and opened the bag immediately. He said that he had seen them on the outside of their bags but never on the inside. He tried to get the front desk to refund my money, but they told him no.

Then another guy came out to check. They both agreed that the bag had not been used and he knew about the moths as well. He however, told me that I should throw the bird seed on my lawn and that the moths would fly away. This seemed like a ridiculous solution to my situation - especially with a 50 lb bag of birdseed.

Bottom line is that this was the best example of terrible customer service I have ever seen. The girl at the front desk practically accused me of creating the bug problem. They refused to stand by a product that was clearly from their store. And their only resolution was to throw the product all over the lawn.

Clearly this establishment thinks so highly of themselves that they do not need to stand behind their products and obviously do not care at all about helping their long term customers.

This situation is such a shocking disappointment. Typically small, family owned businesses are very courteous, but this is not the case with Wadsworth Feed. I have always tried to patronize the smaller businesses to show support. This one is definitely off my list forever.

Buyer beware. Check your products before purchase because you may not be able to return them once you leave.

1
★☆☆☆☆

I have been going to Wadsworth Feed for over 10 years to purchase their bird seed. I travel quite a distance to get their so I purchase several bags at a time. I noticed that there were tiny moths on the outside of the bags when I got them home and tried to clean them off. However when I opened the third bag, there were lots of moths all over the inside. I took the bag back to the store and was told by the girl at the front that she had never heard of any moths on or in their bags. After she checked with the owner, I was told that i was not allowed to return the bag without a receipt.

Please realize that the bag itself is one that they charge you for because they want you to bring it back for reuse. Secondly, it still had their tag on it and a sticker with their name on the price tag. I told her that I did not want more moths in my house (don't have a garage in which to store it) and she told me to take it back to the warehouse.

The young man there knew instantly about the moths and opened the bag immediately. He said that he had seen them on the outside of their bags but never on the inside. He tried to get the front desk to refund my money, but they told him no.

Then another guy came out to check. They both agreed that the bag had not been used and he knew about the moths as well. He however, told me that I should throw the bird seed on my lawn and that the moths would fly away. This seemed like a ridiculous solution to my situation - especially with a 50 lb bag of birdseed.

Bottom line is that this was the best example of terrible customer service I have ever seen. The girl at the front desk practically accused me of creating the bug problem. They refused to stand by a product that was clearly from their store. And their only resolution was to throw the product all over the lawn.

Clearly this establishment thinks so highly of themselves that they do not need to stand behind their products and obviously do not care at all about helping their long term customers.

This situation is such a shocking disappointment. Typically small, family owned businesses are very courteous, but this is not the case with Wadsworth Feed. I have always tried to patronize the smaller businesses to show support. This one is definitely off my list forever.

Buyer beware. Check your products before purchase because you may not be able to return them once you leave.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wadsworth feed has the niche in the community. They are a small friendly and cozy. But dont let "small" deter you from this well stocked shop!They have most everything you could need for your live stock and domestic animal needs. We have run a rabbit and ferret rescue for years, and they have been the place that we shop for almost all of our animal needs (and wants!). They also have a seasonal section that is well worht mentioning: trees, wreaths and roping for the holiday - pumpkins and mums for harvest (their mums have out lived any other place that we have purchased mums from!) They also have spring and summer plants and vegetables through out the summer months. It is a convienent one stop shop. My daughters will remember for years our trips to Wadswoorth for holiay trees and pumpkin and corn stalks! Two enthusiastic thumbs up for Wadsworth Feed!

4
★★★★☆

Wadsworth feed has the niche in the community. They are a small friendly and cozy. But dont let "small" deter you from this well stocked shop!They have most everything you could need for your live stock and domestic animal needs. We have run a rabbit and ferret rescue for years, and they have been the place that we shop for almost all of our animal needs (and wants!). They also have a seasonal section that is well worht mentioning: trees, wreaths and roping for the holiday - pumpkins and mums for harvest (their mums have out lived any other place that we have purchased mums from!) They also have spring and summer plants and vegetables through out the summer months. It is a convienent one stop shop. My daughters will remember for years our trips to Wadswoorth for holiay trees and pumpkin and corn stalks! Two enthusiastic thumbs up for Wadsworth Feed!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have shoped here for feed and I really enjoy the friendly people and the layed back atmospere. I have beed buying feed and treats from the business of and on for three years and I like the conveniant location and the wide variety of feed. The stor eis a little small but cosy. If you want to buy livestock feed and treats in bulk then look on the front wall over the cash register and you'll find the selection and prices that they have in stock. I have saved so much money buying in bulk. Espiecially with the horse treats.

4
★★★★☆

I have shoped here for feed and I really enjoy the friendly people and the layed back atmospere. I have beed buying feed and treats from the business of and on for three years and I like the conveniant location and the wide variety of feed. The stor eis a little small but cosy. If you want to buy livestock feed and treats in bulk then look on the front wall over the cash register and you'll find the selection and prices that they have in stock. I have saved so much money buying in bulk. Espiecially with the horse treats.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Wadsworth Feed & Saddlery, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review