Saddlers Row

★★★★☆
  • 20066 Rand Rd

    Palatine, IL 60074

    Map & Directions
  • 847-776-6700

About Saddlers Row

Categories
  • Horse Supplies
Details
  • Shop Online
Hours
M-W 10am-6pm, Th 10am-8pm, F-Sa 10am-6pm, Su 11am-5pm
Special Offer
Call Today
Emails
  • info@saddlersrow.com
Payment Options
  • Cash
  • Check
Languages
  • English

Pets & Animals

Pets & Animals
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Saddlers row is almost always dipendbile for every thing I need for riding and is a great place for horse stuff. The workers are normally nice and help you find what you need. Depending on your price range saddlers row may not be the right place to shop. But in some areas it may be the only place to. Saddlers row is a great place to shop for a horse person and has almost every thing you need for riding, your horse,ect...

5
★★★★★

Saddlers row is almost always dipendbile for every thing I need for riding and is a great place for horse stuff. The workers are normally nice and help you find what you need. Depending on your price range saddlers row may not be the right place to shop. But in some areas it may be the only place to. Saddlers row is a great place to shop for a horse person and has almost every thing you need for riding, your horse,ect...

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I've been a happy customer for years, but was very disappointed today when I picked up a dressage saddle I had taken in for a minor repair. One of the flaps was bent, to the extent that it no longer hands flat, and there are creases in the knee roll. The padding in the knee roll is now lumpy. I pointed this out to the woman helping me, and tried to smooth the flap down in the store, to no avail. She went to Frances the owner, who apparently also tried to smooth it down, but who was ultimately indifferent to my situation. No acknowledgment of the problem, no apology and no remedy were forthcoming.

I wish they had taken decent care of the saddle I left in their care.

1
★☆☆☆☆

I've been a happy customer for years, but was very disappointed today when I picked up a dressage saddle I had taken in for a minor repair. One of the flaps was bent, to the extent that it no longer hands flat, and there are creases in the knee roll. The padding in the knee roll is now lumpy. I pointed this out to the woman helping me, and tried to smooth the flap down in the store, to no avail. She went to Frances the owner, who apparently also tried to smooth it down, but who was ultimately indifferent to my situation. No acknowledgment of the problem, no apology and no remedy were forthcoming.

I wish they had taken decent care of the saddle I left in their care.

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I've been a happy customer for years, but was very disappointed today when I picked up a dressage saddle I had taken in for a minor repair. One of the flaps was bent, to the extent that it no longer hands flat, and there are creases in the knee roll. The padding in the knee roll is now lumpy. I pointed this out to the woman helping me, and tried to smooth the flap down in the store, to no avail. She went to Frances the owner, who apparently also tried to smooth it down, but who was ultimately indifferent to my situation. No acknowledgment of the problem, no apology and no remedy were forthcoming.

I wish they had taken decent care of the saddle I left in their care.

0
★☆☆☆☆

I've been a happy customer for years, but was very disappointed today when I picked up a dressage saddle I had taken in for a minor repair. One of the flaps was bent, to the extent that it no longer hands flat, and there are creases in the knee roll. The padding in the knee roll is now lumpy. I pointed this out to the woman helping me, and tried to smooth the flap down in the store, to no avail. She went to Frances the owner, who apparently also tried to smooth it down, but who was ultimately indifferent to my situation. No acknowledgment of the problem, no apology and no remedy were forthcoming.

I wish they had taken decent care of the saddle I left in their care.

.

Saddlers Row is a nice alternative to some of the fancier saddleries in the area. They always have a great selection and are reasonably friendly and knowledgeable.

4
★★★★☆

Saddlers Row is a nice alternative to some of the fancier saddleries in the area. They always have a great selection and are reasonably friendly and knowledgeable.

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If you've ever wished that you could find every horse product under one roof, take a trip to Saddlers Row.

There are so many great products housed inside of this store that there is almost no room left to shop! But this is a good thing, because it means that there are SO many new things to see and buy that you might not find your way back to the front door.

I *highly* recommend this store to anyone looking to shop for English riding equipment, apparel, or general horse care supplies.

5
★★★★★

If you've ever wished that you could find every horse product under one roof, take a trip to Saddlers Row.

There are so many great products housed inside of this store that there is almost no room left to shop! But this is a good thing, because it means that there are SO many new things to see and buy that you might not find your way back to the front door.

I *highly* recommend this store to anyone looking to shop for English riding equipment, apparel, or general horse care supplies.

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Boy-that person has a personal problem! Sounds like a disgruntled ex-employee. I always get great service here. They go above and beyond. My entire barn gets their blankets repaired. at Saddlers Row. They are prompt,reasonable, and easy to deal with. They even return them in a zipper bag for storage. My daughter is very fussy about her riding attire and they will literally spend hours with her to find the perfect outfit. Great place to shop-very knowledgeable staff and plenty of inventory to choose from no matter what your budget.

2
★★★★★

Boy-that person has a personal problem! Sounds like a disgruntled ex-employee. I always get great service here. They go above and beyond. My entire barn gets their blankets repaired. at Saddlers Row. They are prompt,reasonable, and easy to deal with. They even return them in a zipper bag for storage. My daughter is very fussy about her riding attire and they will literally spend hours with her to find the perfect outfit. Great place to shop-very knowledgeable staff and plenty of inventory to choose from no matter what your budget.

Pros: Great staff and inventory.

Cons: Wish they had more evening hours

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The above user sounds like they have a personal issue in my book. I wouldn't go anywhere else for my show equipment! Great customer service as well! In my experience, everyone was well educated in the products they sell. I would recomend them to anyone!

2
★★★★★

The above user sounds like they have a personal issue in my book. I wouldn't go anywhere else for my show equipment! Great customer service as well! In my experience, everyone was well educated in the products they sell. I would recomend them to anyone!

Message from Saddlers Row

As one of the largest English tack shops in the country, we are as passionate about the art of riding as you are. We combine a huge selection of horse care supplies and riding equipment with personalized, knowledgeable service from fellow genuine equestrians. Let us be your go-to source for saddles, tack, bits, quality riding apparel, horse clothing, stable supplies, gifts, & health care items. We also offer horse laundry services, tack repair, SMS-accredited saddle fitting & repair services, consignment services, and more. We are THE true one-stop riding shop for all equestrians, regardless of skill and experience level. Be sure to ask about our New Rider and New Horse programs. You can shop online or in-store. We look forward to seeing you soon!

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