Riverside Chocolate Factory

★★★★☆
  • 2102 W Il Route 120

    Mchenry, IL 60051

    Map & Directions
  • 815-344-6040

About Riverside Chocolate Factory

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Food

Food
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Been going there for ten years or so. Huge tender, sweet, juicy strawberries covered in dark or milk chocolate. Fudge that is utterly without peer. I usually get 'Just Chocolate" and/or "Maple", but all are good. Makes ones knees

3
★★★★★

Been going there for ten years or so. Huge tender, sweet, juicy strawberries covered in dark or milk chocolate. Fudge that is utterly without peer. I usually get 'Just Chocolate" and/or "Maple", but all are good. Makes ones knees

.

I travel for work giving educational workshops. I bring a bag filled iwth Riverside Chocolate goodies to every one. It is a "prize" for a trivia question pertaining to the workshop. I love introducing a bit of McHenry across the country. I've received emails raving about the chocolate - everything from chocolate covered pretzels and potato chips to turtles and bear claws. Riverside never fails to put a smile on the winner's face! Thank you for a great store and yummy chocolate. (BTW - I have lived here all my life, go there frequently and have NEVER noticed the dumpster until reading these reviews.)

4
★★★★☆

I travel for work giving educational workshops. I bring a bag filled iwth Riverside Chocolate goodies to every one. It is a "prize" for a trivia question pertaining to the workshop. I love introducing a bit of McHenry across the country. I've received emails raving about the chocolate - everything from chocolate covered pretzels and potato chips to turtles and bear claws. Riverside never fails to put a smile on the winner's face! Thank you for a great store and yummy chocolate. (BTW - I have lived here all my life, go there frequently and have NEVER noticed the dumpster until reading these reviews.)

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I've gone to the Riverside Chocolate Factory a few times over the last 12 years and every time I've been in there I get a new reason to not go back and after this last time I will never go back. Before it was the quality of chocolate not being on par with the price, I'd rather drive to Woodfield Mall and buy Godiva. Then it was the customer service, or lack there of, if you're going to be a small hometown chocolate shop then you need to be more courteous to people. The last straw was when I went in there recently and the young girl behind the counter had a baby in one arm and grabbing chocolates with her bare hand, definitely unsanitary. I will never go back. Also just so everyone knows grabbing cool chocolates out of the cases does not melt gloves.

2
★★☆☆☆

I've gone to the Riverside Chocolate Factory a few times over the last 12 years and every time I've been in there I get a new reason to not go back and after this last time I will never go back. Before it was the quality of chocolate not being on par with the price, I'd rather drive to Woodfield Mall and buy Godiva. Then it was the customer service, or lack there of, if you're going to be a small hometown chocolate shop then you need to be more courteous to people. The last straw was when I went in there recently and the young girl behind the counter had a baby in one arm and grabbing chocolates with her bare hand, definitely unsanitary. I will never go back. Also just so everyone knows grabbing cool chocolates out of the cases does not melt gloves.

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.

I was introduced to the Riverside Chocolate Factory by a coworker. We use them to create custom chocolate bars that we give out at our event for recently returned veterans. For the last year I have been ordering 180 chocolate bars from them ever quarter and every single time I seen nothing but happy and polite employees who really care about their customers as well as their service men and women. Even though I order the chocolates for other to eat I can't help but pick up a few treats for myself. I suggest the chocolate covered marshmellows, chocolate covered rice krispy treats, and chocolate covered fruits! These guys also have my favorite childhood candies like Zots , soda bottles, and candy cigarettes!

2
★★★★★

I was introduced to the Riverside Chocolate Factory by a coworker. We use them to create custom chocolate bars that we give out at our event for recently returned veterans. For the last year I have been ordering 180 chocolate bars from them ever quarter and every single time I seen nothing but happy and polite employees who really care about their customers as well as their service men and women. Even though I order the chocolates for other to eat I can't help but pick up a few treats for myself. I suggest the chocolate covered marshmellows, chocolate covered rice krispy treats, and chocolate covered fruits! These guys also have my favorite childhood candies like Zots , soda bottles, and candy cigarettes!

Pros: Great treats, great service, and fair prices!

Cons: Its not close enough to my house!

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I love this little place, one of my friends introduced me to this place a couple years ago and I've been hooked since. And even if you don't want to shell out some extra bucks for the chocolate, they have so many other good little candies to choose from. My little brother and sister LOVE getting candy here, because a lot of stuff they have is harder to find. :)

5
★★★★★

I love this little place, one of my friends introduced me to this place a couple years ago and I've been hooked since. And even if you don't want to shell out some extra bucks for the chocolate, they have so many other good little candies to choose from. My little brother and sister LOVE getting candy here, because a lot of stuff they have is harder to find. :)

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.

I've been going to riverside chocolate factory since before i could walk. The people are great and so are the chocolate and candy. If they were to ever change one thing about the chocolate factory well then things would never be the same and it just wouldn't be the chocolate factory anymore. Plus whats better then buying fresh candy then hitting the outdoor movie theater right down the street.

5
★★★★★

I've been going to riverside chocolate factory since before i could walk. The people are great and so are the chocolate and candy. If they were to ever change one thing about the chocolate factory well then things would never be the same and it just wouldn't be the chocolate factory anymore. Plus whats better then buying fresh candy then hitting the outdoor movie theater right down the street.

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.

the employees are reqired to wash their hands after handling money or anything before they handle the chocolate and candies. the dumpster would be moved but there is not choice because as others said the rest of the parking lot is owned by somebody else. some people pay $20 online for one carmel apple, and then they have to wait for it to be shipped. the apples here are washed, sticked, dipped and sold to you all in one day. the straberries are fresh and the chocolate is expensive. the building is recognizable and has been there forever. you try starting your own business and keep it going through this economy and then repost. thanks.

5
★★★★★

the employees are reqired to wash their hands after handling money or anything before they handle the chocolate and candies. the dumpster would be moved but there is not choice because as others said the rest of the parking lot is owned by somebody else. some people pay $20 online for one carmel apple, and then they have to wait for it to be shipped. the apples here are washed, sticked, dipped and sold to you all in one day. the straberries are fresh and the chocolate is expensive. the building is recognizable and has been there forever. you try starting your own business and keep it going through this economy and then repost. thanks.

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.

I've been in there several times and always a pleasant experience. Also, just recently I was on a special diet for cancer treatment and the girl behind the counter actually pulled the big ice cream barrel out of it's place and read the ingredients off for me to see if I could eat it. Didn't have to do that. Very, very nice.

5
★★★★★

I've been in there several times and always a pleasant experience. Also, just recently I was on a special diet for cancer treatment and the girl behind the counter actually pulled the big ice cream barrel out of it's place and read the ingredients off for me to see if I could eat it. Didn't have to do that. Very, very nice.

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.

I love this cute little place. What a Gem!!! The interior is clean and colorful and the huge selection of many candies is one I have never seen in a candy store before. About the customer service, I had a great friendly experience and didn't feel rushed. I bought a frozen dipped banana that they dipped onsite yeah awesome!, and some fudge that was very good and my kids loved it too.

5
★★★★★

I love this cute little place. What a Gem!!! The interior is clean and colorful and the huge selection of many candies is one I have never seen in a candy store before. About the customer service, I had a great friendly experience and didn't feel rushed. I bought a frozen dipped banana that they dipped onsite yeah awesome!, and some fudge that was very good and my kids loved it too.

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.

My experiences at Riverside have been great! I have always found the staff to be courteous and friendly. I also noticed those who said they received service that was rushed was during some major holidays. Did you think you were the only one who thought of chocolate covered strawberries for Valentine's Day? I would like to see you when you have been swamped at work and see how friendly you are? Yes the prices are higher than buying a candy bar from the grocery store, but you are also paying for a higher quality of chocolate. You are also getting a freshly made item. I don't see Mr. Hershey molding your candy bar for you at the check out counter. I'm sorry but the ones Dominick's sells at holiday times are waxy. And as for the dumpster...How petty can we be? The last time I checked, most of the country puts their garbage at the street on garbage day. I have to agree with Anonymous that you really should know about regulations before you start complaining about an eye soar. If that's the case, I think anyone who has flamingo lawn ornaments should be required to move them as well. Though I didn't know about chocolate melting the plastic gloves, but I have to agree...I prefer my chocolate to NOT have plastic gloves in them. I have a question for those who made comments about the gloves...When was the last time you went to a restaurant kitchen and saw the chef and cooks preparing your meal (let's consider they are handling all kinds of RAW meat) wearing gloves. I also agree that Anonymous is probably an employee, however they did clarify some mistaken information about the store. I didn't know that the parking lot was owned by someone else...It makes sense now why it has never been paved. Since having a paved parking lot would probably be their preference. And as for the hand washing...Did anyone ever consider they may have an employee hand washing sink designated in a spot you can't see!

5
★★★★★

My experiences at Riverside have been great! I have always found the staff to be courteous and friendly. I also noticed those who said they received service that was rushed was during some major holidays. Did you think you were the only one who thought of chocolate covered strawberries for Valentine's Day? I would like to see you when you have been swamped at work and see how friendly you are? Yes the prices are higher than buying a candy bar from the grocery store, but you are also paying for a higher quality of chocolate. You are also getting a freshly made item. I don't see Mr. Hershey molding your candy bar for you at the check out counter. I'm sorry but the ones Dominick's sells at holiday times are waxy. And as for the dumpster...How petty can we be? The last time I checked, most of the country puts their garbage at the street on garbage day. I have to agree with Anonymous that you really should know about regulations before you start complaining about an eye soar. If that's the case, I think anyone who has flamingo lawn ornaments should be required to move them as well. Though I didn't know about chocolate melting the plastic gloves, but I have to agree...I prefer my chocolate to NOT have plastic gloves in them. I have a question for those who made comments about the gloves...When was the last time you went to a restaurant kitchen and saw the chef and cooks preparing your meal (let's consider they are handling all kinds of RAW meat) wearing gloves. I also agree that Anonymous is probably an employee, however they did clarify some mistaken information about the store. I didn't know that the parking lot was owned by someone else...It makes sense now why it has never been paved. Since having a paved parking lot would probably be their preference. And as for the hand washing...Did anyone ever consider they may have an employee hand washing sink designated in a spot you can't see!

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.

I've been going to Riverside Chocolate Factory since i was about three years old and the chocolate is amazing! Never have I ever found anything better. They chocolate covered strawberries, bananas and orange peels are the best and they have great ice cream, fudge and other candies to choose from. When you walk in you truly feel like your in an old candy store from a different decade. The owner and his family are very kind as well. They helped me and my friend with a school project when we were " creating our own candy store". If you don't stop here your truly missing out on a real treat you won't find anywhere else.

2
★★★★★

I've been going to Riverside Chocolate Factory since i was about three years old and the chocolate is amazing! Never have I ever found anything better. They chocolate covered strawberries, bananas and orange peels are the best and they have great ice cream, fudge and other candies to choose from. When you walk in you truly feel like your in an old candy store from a different decade. The owner and his family are very kind as well. They helped me and my friend with a school project when we were " creating our own candy store". If you don't stop here your truly missing out on a real treat you won't find anywhere else.

Pros: All their products are amazing

Cons: Location may be difficult to get into

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Let's just say I think that last entry was written by an employee.I was there for the 1st time 2 weeks ago. I'd never heard anything about the place and decided to check it out. It's small, kinda cruddy looking. I too noticed a somewhat "rude" attitude when checking out. I bought chocolate covered strawberries. They were okay but I don't think they were worth $15.00 for a believe a pound.I also bought Carmel apples..they were good, but $5 each...wowI think that's too much too.I will not buy anything more from here.My friends however do like this candy...I think it's no big deal and way overpriced.

2
★★☆☆☆

Let's just say I think that last entry was written by an employee.I was there for the 1st time 2 weeks ago. I'd never heard anything about the place and decided to check it out. It's small, kinda cruddy looking. I too noticed a somewhat "rude" attitude when checking out. I bought chocolate covered strawberries. They were okay but I don't think they were worth $15.00 for a believe a pound.I also bought Carmel apples..they were good, but $5 each...wowI think that's too much too.I will not buy anything more from here.My friends however do like this candy...I think it's no big deal and way overpriced.

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.

dear anonymous and bob b,if you two knew anything about anything, you'd know that it is against the law to not have a dumpster on pavement...since the rest of the parking lot isn't their property, they cannot pave it. If you don't like the garbage...don't look at it! As far as the glove situation...chocolate melts plastic gloves, do you want melted plastic in your chocolate? I don't think so. And about their employees "rushing you out" did you ever think you were being rude? All the times I've ever been there they have been nothing but hospitable, i wouldn't want to keep someone who was being rude around the store would you? so next time you both have something to complain about....know the facts.

5
★★★★★

dear anonymous and bob b,if you two knew anything about anything, you'd know that it is against the law to not have a dumpster on pavement...since the rest of the parking lot isn't their property, they cannot pave it. If you don't like the garbage...don't look at it! As far as the glove situation...chocolate melts plastic gloves, do you want melted plastic in your chocolate? I don't think so. And about their employees "rushing you out" did you ever think you were being rude? All the times I've ever been there they have been nothing but hospitable, i wouldn't want to keep someone who was being rude around the store would you? so next time you both have something to complain about....know the facts.

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.

I hate to drive past a perfectly cute chocolate factory, only to see the dumpster overflowing with garbage!!! It's placed as an eyesore for passersby and for customers---it's right in your face when you pull up to park!! They could easily disguise it in the back of the store and people have complained yet they do nothing to change it. Service is not friendly. The kids and adults working there rush you out you just don't feel welcomed at all. And....they don't wear gloves and you don't see them washing their hands often.

2
★★☆☆☆

I hate to drive past a perfectly cute chocolate factory, only to see the dumpster overflowing with garbage!!! It's placed as an eyesore for passersby and for customers---it's right in your face when you pull up to park!! They could easily disguise it in the back of the store and people have complained yet they do nothing to change it. Service is not friendly. The kids and adults working there rush you out you just don't feel welcomed at all. And....they don't wear gloves and you don't see them washing their hands often.

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.

The chocolate is to die for, but the service can go. I have been in there many times and every time I go in there the service is unacceptable and rude. The people ring me out so fast I feel as though they are in a rush to get me out of there. Also I don't think it is a very sanitary places. I don't ever see anybody wear gloves.

2
★★☆☆☆

The chocolate is to die for, but the service can go. I have been in there many times and every time I go in there the service is unacceptable and rude. The people ring me out so fast I feel as though they are in a rush to get me out of there. Also I don't think it is a very sanitary places. I don't ever see anybody wear gloves.

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.

Personally, I'm not a huge chocolate eater. However, I shop here often for others. Ok, I admit I have bought things for myself, and I've enjoyed everything I've tried so far.

The chocolate desserts are all homemade. You can even seem them through the window making all the candies. One of my favorites is the chocolate covered strawberries. I buy several pounds a year as gifts (and me too!).

They also have a variety of molds to choose from if you want to give a special something to someone. I've ordered chocolate horse heads for a special group of volunteers that work with disabled kids that ride horses. They loved their gifts. Half of them ate it, the other half froze it. They said it was too pretty to eat, and it meant alot to them. It was a keeper.

If you don't want chocolate, there are maybe a 100 or so bins full of regular candies to choose from. The employees are very friendly and the prices are good.

5
★★★★★

Personally, I'm not a huge chocolate eater. However, I shop here often for others. Ok, I admit I have bought things for myself, and I've enjoyed everything I've tried so far.

The chocolate desserts are all homemade. You can even seem them through the window making all the candies. One of my favorites is the chocolate covered strawberries. I buy several pounds a year as gifts (and me too!).

They also have a variety of molds to choose from if you want to give a special something to someone. I've ordered chocolate horse heads for a special group of volunteers that work with disabled kids that ride horses. They loved their gifts. Half of them ate it, the other half froze it. They said it was too pretty to eat, and it meant alot to them. It was a keeper.

If you don't want chocolate, there are maybe a 100 or so bins full of regular candies to choose from. The employees are very friendly and the prices are good.

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