Taylor Cleaners

★☆☆☆☆

About Taylor Cleaners

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Personal Services
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They DAMAGED the whole fabric of my wedding dress irreparably. The worst part is that the owner wouldn't even talk to me about it. The salesperson even lied to me yesterday and said she didn't know the owner's name, and that there was suddenly a new owner 5 DAYS after the last time I had called (!!). Yeah, right. I don't know which is worse, ruining my wedding dress or treating me like dirt when I politely tried to work something out with them. I've had to turn it over to the Chicago dept. of consumer affairs.

The only nice person who we dealt with there, who was trying to help us, doesn't work there anymore, an unidentified salesperson told me yesterday. I have no way of knowing what happened, but I can't help suspecting that she was fired for trying to advocate for us. So they may be guilty of unfair employment practices as well, although, as I said, I can't know this for sure.

What is certain, however, is that this place is shady. Learn from my mistake and avoid it like the plague. Incompetent and, worst of all, dishonest

0
★☆☆☆☆

They DAMAGED the whole fabric of my wedding dress irreparably. The worst part is that the owner wouldn't even talk to me about it. The salesperson even lied to me yesterday and said she didn't know the owner's name, and that there was suddenly a new owner 5 DAYS after the last time I had called (!!). Yeah, right. I don't know which is worse, ruining my wedding dress or treating me like dirt when I politely tried to work something out with them. I've had to turn it over to the Chicago dept. of consumer affairs.

The only nice person who we dealt with there, who was trying to help us, doesn't work there anymore, an unidentified salesperson told me yesterday. I have no way of knowing what happened, but I can't help suspecting that she was fired for trying to advocate for us. So they may be guilty of unfair employment practices as well, although, as I said, I can't know this for sure.

What is certain, however, is that this place is shady. Learn from my mistake and avoid it like the plague. Incompetent and, worst of all, dishonest

Pros: One nice salesperson, who suddenly doesn't work there anymore

Cons: Incompetent, shady and dishonest

 

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