Serenity Harbor

★★★★☆

About Serenity Harbor

4.0 2
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i have had nothing but good experiences in this Spa. It is big on atmosphere, massages are soothing and relaxing. I have enjoyed pecicures too.

4
★★★★☆

i have had nothing but good experiences in this Spa. It is big on atmosphere, massages are soothing and relaxing. I have enjoyed pecicures too.

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I am an employee who books the spa parties. This woman contacted me first at my home and left a message about a bridal party. When I returned her call she angrily said; " I've left three messages, why have't you returned my call sooner?" I said; "you are calling me at my home on my day off and I just came in." I am calling you for the second time and I should be calling you. I did not leave my number for her to call me back and was shocked by her abusive tones with me. I later found out she also abused another employee, Tiffani, when she called about the party later that month. This girl behaved rudely at the party as well when she came to the front desk during the party and said; " are these all the people you have to do our services?" I calmly told her we had enough staff to habdle her party and they would be out in a timely fashion. They were finished 35 minute before their requested time of departure. I do not understand why the general public has become so abusive when addressing others. I never had any problem wit this woman. However, she is an extremely angry and aggressive individual. She later brought a man to the Spa to show it off to him?????????????????? Go figure! Our Spa has been operating for over 7 years and I have never seen the likes of commentaries. We have many satisfied clients who have rewarded us financially through the years. Thank you to all who have supported us. Cindy

4
★★★★☆

I am an employee who books the spa parties. This woman contacted me first at my home and left a message about a bridal party. When I returned her call she angrily said; " I've left three messages, why have't you returned my call sooner?" I said; "you are calling me at my home on my day off and I just came in." I am calling you for the second time and I should be calling you. I did not leave my number for her to call me back and was shocked by her abusive tones with me. I later found out she also abused another employee, Tiffani, when she called about the party later that month. This girl behaved rudely at the party as well when she came to the front desk during the party and said; " are these all the people you have to do our services?" I calmly told her we had enough staff to habdle her party and they would be out in a timely fashion. They were finished 35 minute before their requested time of departure. I do not understand why the general public has become so abusive when addressing others. I never had any problem wit this woman. However, she is an extremely angry and aggressive individual. She later brought a man to the Spa to show it off to him?????????????????? Go figure! Our Spa has been operating for over 7 years and I have never seen the likes of commentaries. We have many satisfied clients who have rewarded us financially through the years. Thank you to all who have supported us. Cindy

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