ABRA Auto Body & Glass

★★★★☆
  • 2891 Dukane Dr

    St. Charles, IL 60174

    Map & Directions
  • 630-513-2001

4.0 3
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to the bad review.......... its just like going to the doctor ............ nothing is going to be perfect. Its a car and hey there are alot of things that could humanly been missed. But they are there to hold up to their life time warranty

3
★★★★★

to the bad review.......... its just like going to the doctor ............ nothing is going to be perfect. Its a car and hey there are alot of things that could humanly been missed. But they are there to hold up to their life time warranty

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Oh yes they are friendly at Mulders now known as Collision Centers of America. However, they will lie right to your face as they are smiling. I have just returned from my 3 trip back to this center after having a trunk leak since the day we've left their shop. Each time they have said it was fixed but it wasn't as my trunk continued to leak. The mold and mildew smell is horrible now as it's been over 2 years we've been dealing with this issue. Well, Brian, the manager hung up on me today after asking him why he's not taking responsibility for not getting the job done correctly the first time. He tried to tell me that he finally found the problem and that it was the taillight which wasn't his fault because the seals go bad over time, in which I replied, funny as the trunk has been leaking since the day I picked up the car and each time you said you fixed the leak. He then said that he's gone way beyond what he should have for me and then hung up on me. Well, I've returned home now my trunk doesn't close probably. I don't know if it's still leaking yet as I still need to run it through the car wash. Even though my insurance company didn't do the claim I'm now finding out we can get a supervisor involved. It's so sad the way this center has treated me, in this uncaring way. Brian may have a smile on his face and talk real sweet until you catch him in his lies then he'll simply hang up on you and tell you to pick up your car. Well, we will be back until he gets it right and if necessary we will be suing.

1
★☆☆☆☆

Oh yes they are friendly at Mulders now known as Collision Centers of America. However, they will lie right to your face as they are smiling. I have just returned from my 3 trip back to this center after having a trunk leak since the day we've left their shop. Each time they have said it was fixed but it wasn't as my trunk continued to leak. The mold and mildew smell is horrible now as it's been over 2 years we've been dealing with this issue. Well, Brian, the manager hung up on me today after asking him why he's not taking responsibility for not getting the job done correctly the first time. He tried to tell me that he finally found the problem and that it was the taillight which wasn't his fault because the seals go bad over time, in which I replied, funny as the trunk has been leaking since the day I picked up the car and each time you said you fixed the leak. He then said that he's gone way beyond what he should have for me and then hung up on me. Well, I've returned home now my trunk doesn't close probably. I don't know if it's still leaking yet as I still need to run it through the car wash. Even though my insurance company didn't do the claim I'm now finding out we can get a supervisor involved. It's so sad the way this center has treated me, in this uncaring way. Brian may have a smile on his face and talk real sweet until you catch him in his lies then he'll simply hang up on you and tell you to pick up your car. Well, we will be back until he gets it right and if necessary we will be suing.

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These guys are great! After several unavoidable accidents and some freak hail damage, my car looks great. They removed several hundred hail spots after a wicked storm, replaced and repainted my front bumper and quarter panels. Everything fits together perfectly. There have been no leaks in the headlights or windshield areas. I had to pay for some of it out of pocket but they do accept insurance claims. I was pleased that Geico has them as a qualified mechanic. Their body work is great and they are extremely polite and approachable.

PROS: Accepts insurance, friendly & dont try to take advantage
CONS: none

5
★★★★★

These guys are great! After several unavoidable accidents and some freak hail damage, my car looks great. They removed several hundred hail spots after a wicked storm, replaced and repainted my front bumper and quarter panels. Everything fits together perfectly. There have been no leaks in the headlights or windshield areas. I had to pay for some of it out of pocket but they do accept insurance claims. I was pleased that Geico has them as a qualified mechanic. Their body work is great and they are extremely polite and approachable.

PROS: Accepts insurance, friendly & dont try to take advantage
CONS: none

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