Wells Automotive Service

★☆☆☆☆
Quality Automotive Parts, Service and Repairs.
  • 1317 N Wells St

    Chicago, IL 60610

    Map & Directions
  • 312-943-5720

Automotive

Automotive
More choices in Chicago:
Resultset_next

Kingdom Chevrolet

6603 S Western Ave Chicago, IL

Resultset_next

McGrath Lexus of Chicago

1250 W Division St Chicago, IL

1.0 1
Hi! Sign in to let us know how Wells Automotive Service was?
Write a Review
.

I called to order a tow, then called back 10min later to inquire about possible cancellation due to a status change. I got the manager who told me it would be a $45 cancellation charge, as per their policy, and then we were cutoff before I could respond. When I called back he told me he had subsequently rerouted the tow truck. I asked him if he could still come and he told me "I reserve the right to refuse service and I'm doing so to you" which left me quite shocked. Despite repeated requests for him to still come and help me out he refused.
Bottom line was that I was left without a tow, with a $45 charge, and insults.
If you do business with these guys you might consider bringing your lawyer.

1
★☆☆☆☆

I called to order a tow, then called back 10min later to inquire about possible cancellation due to a status change. I got the manager who told me it would be a $45 cancellation charge, as per their policy, and then we were cutoff before I could respond. When I called back he told me he had subsequently rerouted the tow truck. I asked him if he could still come and he told me "I reserve the right to refuse service and I'm doing so to you" which left me quite shocked. Despite repeated requests for him to still come and help me out he refused.
Bottom line was that I was left without a tow, with a $45 charge, and insults.
If you do business with these guys you might consider bringing your lawyer.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Wells Automotive Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review