Gerber Collision & Glass

★★★☆☆
  • 3425 N Halsted St

    Chicago, IL 60657

    Map & Directions
  • 773-296-0555

About Gerber Collision & Glass

Categories
  • Auto Body Paint & Repair
  • Auto Glass
  • Truck Repair
  • Automotive Repair
  • Auto Detailing
Details
  • Window Tinting
Hours
M-F 7:30am-5:30pm, Sa 8am-12pm, Su Closed
Associations
  • I-Car
  • AGRSS
Emails
  • info@gerbercollision.com
Year Established
  • 1937
Keywords
  • auto body
  • auto glass
  • body shop
  • dent repair
  • collision repair
  • windshield
  • PDR
  • paintless dent repair
  • Gerber Collision
  • http://www.gerbercollision.com
  • Collision Center
Specialties
  • Mobile Auto Glass
  • Free Estimates
  • Dent Repair
  • Collision Repair
  • Auto Body Repair
  • Bumper Repair
  • Windshield Replacement
  • Auto Glass
  • Auto Body
  • Body Shop
  • Collision Center
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • PDR
  • Auto Body Repair
  • Windshield Replacement
  • Collision Repair
  • Dent Removal
  • Bumper Repair
  • Paintless Dent Repair
  • Auto Glass
  • Estimates
Languages
  • English

Automotive

Automotive
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Auto Body Collision Repair
Auto Glass Services
    2.7 10
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    .

    I took my car to gerber after a little accident. Everyone was very professional and wanted to help anyway they could. I was told my car would be done in 3-4 days and it was done 3 days. I was called a coulple times to let me know how things are going and if I had any questions. When my car was done I was called imediately and I looked great. I would very much recommend this company and use it again.

    5
    ★★★★★

    I took my car to gerber after a little accident. Everyone was very professional and wanted to help anyway they could. I was told my car would be done in 3-4 days and it was done 3 days. I was called a coulple times to let me know how things are going and if I had any questions. When my car was done I was called imediately and I looked great. I would very much recommend this company and use it again.

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    .

    I appreciate the customer service and fast work Gerber did on the chip in my windshield. They were fast, efficient and very friendly. I had gone at the advice of my neighbor and glad I listened. The other shop I went to said I needed to have my windshield replaced, and I didn't believe it, so tried Gerber. Good work folks, keep it up.

    2
    ★★★★☆

    I appreciate the customer service and fast work Gerber did on the chip in my windshield. They were fast, efficient and very friendly. I had gone at the advice of my neighbor and glad I listened. The other shop I went to said I needed to have my windshield replaced, and I didn't believe it, so tried Gerber. Good work folks, keep it up.

    .

    In 2006 I had my car repaired at the Vegas location. Since then the hood they replaced and painted was reduced so badly to save materials that it has to be high speed polished every other month for the last 2 years. Also the bumper has a crack on the passenger side do the poor repair from a minor, parking lot, low impact collision. I have been trying to work with them since April of this year. Jumping through all their hoops and still not getting anywhere. PPG says its craftsmanship of the painter, the crack of the bumper is obvious and I am not a body man. But the pressure on the bumper to close the gap between the fender is to much and could be avoided but proper repair. It was a under a 5 mile parking lot impact. how hard could it be????
    ALL I WANT IS MY CAR REPAIRED!!

    0
    ★☆☆☆☆

    In 2006 I had my car repaired at the Vegas location. Since then the hood they replaced and painted was reduced so badly to save materials that it has to be high speed polished every other month for the last 2 years. Also the bumper has a crack on the passenger side do the poor repair from a minor, parking lot, low impact collision. I have been trying to work with them since April of this year. Jumping through all their hoops and still not getting anywhere. PPG says its craftsmanship of the painter, the crack of the bumper is obvious and I am not a body man. But the pressure on the bumper to close the gap between the fender is to much and could be avoided but proper repair. It was a under a 5 mile parking lot impact. how hard could it be????
    ALL I WANT IS MY CAR REPAIRED!!

    Pros: Can,t think of any... they got paid for the job

    Cons: They are stalling and no willing to do what they say.

    .

    I just have to say the work was incredible the paint job was awesome. I've been to many , many shops and never have I seen my car look better than even when I bought it... Crazy skills........ I don't know why the complaints they gurantee the work people.. for life. Get a grip. Mistakes happen everywhere at least they fix it... The workers get 5 stars the front staff 3 stars.......... Wow. Who 's the painter incredible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    2
    ★★★★★

    I just have to say the work was incredible the paint job was awesome. I've been to many , many shops and never have I seen my car look better than even when I bought it... Crazy skills........ I don't know why the complaints they gurantee the work people.. for life. Get a grip. Mistakes happen everywhere at least they fix it... The workers get 5 stars the front staff 3 stars.......... Wow. Who 's the painter incredible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Pros: Paint job was incredible

    Cons: Customer Service was prolonged.

    .

    I too wish I would have visited this site before I sent my car to Gerber. Unlike the other reviewers, the work on my car actually turned out okay, but the customer service was terrible! Not only was the communication between service personnel less than desirable, but one began yelling at me when I refused to sign a form stating I was responsible for the charges (which I wasn't paying for). Things started looking up when my car was completed early, however when I went to pick it up, they had lost my keys. Be prepared to advocate for yourself if you go to Gerber.

    1
    ★★☆☆☆

    I too wish I would have visited this site before I sent my car to Gerber. Unlike the other reviewers, the work on my car actually turned out okay, but the customer service was terrible! Not only was the communication between service personnel less than desirable, but one began yelling at me when I refused to sign a form stating I was responsible for the charges (which I wasn't paying for). Things started looking up when my car was completed early, however when I went to pick it up, they had lost my keys. Be prepared to advocate for yourself if you go to Gerber.

    Pros: Good Lakeview location, work was decent

    Cons: Lack of communication, customer service

    .

    There is not enough room to really write my entire story, but to put it lightly, DO NOT take your car here. I have been back and forth for months and my car is still not fixed correctly. They are downright disrespectful, except of course, when the insurance adjusters are around. Then all of the sudden it is Ms. and Mr. Even after taking my car back 5 times, it is not correct AND every time the insurance adjuster looked at it, he found more issues they forgot to fix. They are messy and unorganized and do not keep in good contact! Forget this place unless you want a nightmare on your hands.

    1
    ★☆☆☆☆

    There is not enough room to really write my entire story, but to put it lightly, DO NOT take your car here. I have been back and forth for months and my car is still not fixed correctly. They are downright disrespectful, except of course, when the insurance adjusters are around. Then all of the sudden it is Ms. and Mr. Even after taking my car back 5 times, it is not correct AND every time the insurance adjuster looked at it, he found more issues they forgot to fix. They are messy and unorganized and do not keep in good contact! Forget this place unless you want a nightmare on your hands.

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    .

    I wish I saw previous review before choosing the body shop. I would have never gone to this place. Job was done really bad, took three times longer than estimated. I was not even notified that other part got mysteriously broken all of a sudden, and Gerber ordered parts replacement few days after car should have been returned to me. Sloppy job, bad customer service. No communication on the status so I can plan accordingly. Never will recommend this shop, and will make sure Allstate - my insurance provider is also will be informed of the poor quality of service this shop provides.

    0
    ★☆☆☆☆

    I wish I saw previous review before choosing the body shop. I would have never gone to this place. Job was done really bad, took three times longer than estimated. I was not even notified that other part got mysteriously broken all of a sudden, and Gerber ordered parts replacement few days after car should have been returned to me. Sloppy job, bad customer service. No communication on the status so I can plan accordingly. Never will recommend this shop, and will make sure Allstate - my insurance provider is also will be informed of the poor quality of service this shop provides.

    Pros: NONE

    Cons: QUALITY of service

    .

    I had my car repaired there and they charged my insurance company for items they never repaired.
    When I had my car checked by insurance company they found other problems that Gerber claimed to had repaired.
    They also cracked my glass inside the car when the damage was on the passenger front side of the outside of the car. How they cracked the glass on the driver side, words can't explain it.
    .

    1
    ★☆☆☆☆

    I had my car repaired there and they charged my insurance company for items they never repaired.
    When I had my car checked by insurance company they found other problems that Gerber claimed to had repaired.
    They also cracked my glass inside the car when the damage was on the passenger front side of the outside of the car. How they cracked the glass on the driver side, words can't explain it.
    .

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    .

    I have never written a bad review before but feel very strongly about the work Gerber did to my car. The paint job was unprofessional (color doesn't match and there are visible paint drips) Areas of my car, which were not supposed to be worked on, were damaged (dented and paint chipped) and the job took twice as long as anticipated. They admitted that it was a bad job, and although they attempted to fix the mistakes, my cars value has drastically declined because of their work. When I dropped off my car the first time, I overheard another customer complaining about their service as well. Gold Coast Auto is supposed to be pretty good..

    1
    ★★☆☆☆

    I have never written a bad review before but feel very strongly about the work Gerber did to my car. The paint job was unprofessional (color doesn't match and there are visible paint drips) Areas of my car, which were not supposed to be worked on, were damaged (dented and paint chipped) and the job took twice as long as anticipated. They admitted that it was a bad job, and although they attempted to fix the mistakes, my cars value has drastically declined because of their work. When I dropped off my car the first time, I overheard another customer complaining about their service as well. Gold Coast Auto is supposed to be pretty good..

    Pros: Enterprise rental is near by

    Cons: Customer Service could use improvement

    .

    They do great service at good rates. the service is quick too. You can either bring their car to them or they can come to you. Very good at what they do.

    5
    ★★★★★

    They do great service at good rates. the service is quick too. You can either bring their car to them or they can come to you. Very good at what they do.

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    Message from Gerber Collision & Glass

    Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

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