Zootcuts Family Hair Center

★★★☆☆
  • 7164 Dempster St

    Morton Grove, IL 60053

    Map & Directions
  • 847-965-9000

About Zootcuts Family Hair Center

Categories
Hours
Tue - Thu, 10am - 8pm; Fri, 10am - 6pm; Sat, 9am - 5pm

Personal Services

Personal Services
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(The previous reviews must either be VERY old or fixed)

I (35, and my mother, 62) visited Zootcuts upon recommendation from some nurses who recommended this place. Personal impressions:

Cleanliness: The place wasn't dirty, though did not sparkle. There was only one customer there who they were finishing up as I entered on a weekday afternoon. It seemed, however, most of the booths were staffed.

Service: Even though I thought I was quite polite (i.e. no attitude, smiles, etc.), the desk lady was indeed rude. She was on the phone and gestured me with her finger to wait. She had foul language on her too, ample with 4-letter words, wow. I know I'm an adult, but this was quite far from professional.

Skill level: Poor, (very) poor. The saying goes to 'never trust the young doctor or the old barber.' Do NOT go to this place, male OR female (I visited with my mother). They are not professionals to me because of the following:

1) They (especially Sarah) cut hair VERY slow i.e. snip............snip.......... i.e. not the fast-pace that practiced barbers cut at. My mother's barber was the same. VERY slow, AND finished even earlier than me!

2) They spend all but 9-10 minutes for the haircut and cannot understand or follow instructions.

3) They keep pausing every 3-4 minutes thereafter and ask you if "it's done yet."

4) I am a 35 year old male. At the very end of my haircut, the barber asked me if it looked like "Justin Beiber" yet. MY GOD! I had to force a smile through the whole thing.

5) They then load your hair with pomade to cover up the mistakes. Then, they try to sell you said hair products at the end of the cut. They give you a discount card they, by others' reports, do NOT honor if you refer a friend, hah!

"Sara" cut my hair and botched it up really well. She sliced all of my burns off, then messed up the layering my hair properly after specifying to NOT do so. I was fuming, post the shower after. It stood on end everywhere!

What a total nightmare!

I even tipped them just to keep them from telling who I am, knowing (and thanking) that this review process existed.

My suggestion is to save your cash and go to a chain-type of barber where there's an actual standard of service to follow.

To Zootcuts, I'm sorry I had to be so brutally honest, but you really should have seen this coming! I mean, come on, who are you kidding???

1
★☆☆☆☆

(The previous reviews must either be VERY old or fixed)

I (35, and my mother, 62) visited Zootcuts upon recommendation from some nurses who recommended this place. Personal impressions:

Cleanliness: The place wasn't dirty, though did not sparkle. There was only one customer there who they were finishing up as I entered on a weekday afternoon. It seemed, however, most of the booths were staffed.

Service: Even though I thought I was quite polite (i.e. no attitude, smiles, etc.), the desk lady was indeed rude. She was on the phone and gestured me with her finger to wait. She had foul language on her too, ample with 4-letter words, wow. I know I'm an adult, but this was quite far from professional.

Skill level: Poor, (very) poor. The saying goes to 'never trust the young doctor or the old barber.' Do NOT go to this place, male OR female (I visited with my mother). They are not professionals to me because of the following:

1) They (especially Sarah) cut hair VERY slow i.e. snip............snip.......... i.e. not the fast-pace that practiced barbers cut at. My mother's barber was the same. VERY slow, AND finished even earlier than me!

2) They spend all but 9-10 minutes for the haircut and cannot understand or follow instructions.

3) They keep pausing every 3-4 minutes thereafter and ask you if "it's done yet."

4) I am a 35 year old male. At the very end of my haircut, the barber asked me if it looked like "Justin Beiber" yet. MY GOD! I had to force a smile through the whole thing.

5) They then load your hair with pomade to cover up the mistakes. Then, they try to sell you said hair products at the end of the cut. They give you a discount card they, by others' reports, do NOT honor if you refer a friend, hah!

"Sara" cut my hair and botched it up really well. She sliced all of my burns off, then messed up the layering my hair properly after specifying to NOT do so. I was fuming, post the shower after. It stood on end everywhere!

What a total nightmare!

I even tipped them just to keep them from telling who I am, knowing (and thanking) that this review process existed.

My suggestion is to save your cash and go to a chain-type of barber where there's an actual standard of service to follow.

To Zootcuts, I'm sorry I had to be so brutally honest, but you really should have seen this coming! I mean, come on, who are you kidding???

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.

Where did jon go? please let me know, thanks.
wilde.max1@gmail.com

4
★★★★☆

Where did jon go? please let me know, thanks.
wilde.max1@gmail.com

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BEWARE!!! My friend and I were really excited to try this place, especially reading the reviews....BUT BEWARE!! They overcharged us on multiple servies and would not refund us. We paid more than double on what we should have been charged. The blond at the front desk was so rude when I went back in to fight this charge!! BE CAREFUL!

1
★☆☆☆☆

BEWARE!!! My friend and I were really excited to try this place, especially reading the reviews....BUT BEWARE!! They overcharged us on multiple servies and would not refund us. We paid more than double on what we should have been charged. The blond at the front desk was so rude when I went back in to fight this charge!! BE CAREFUL!

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1 out of 1 people found this review helpful.

.

I have found Jon who left Zootcuts. He is alive and doing VERY well at Cappiello Hair Salon, Niles, IL 847-965-0450

He would love to hear from you, too! He cut my hair today. I had to literally walk the streets to find him, but find him I did!

3
★★★☆☆

I have found Jon who left Zootcuts. He is alive and doing VERY well at Cappiello Hair Salon, Niles, IL 847-965-0450

He would love to hear from you, too! He cut my hair today. I had to literally walk the streets to find him, but find him I did!

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.

My husband was looking for a barber and we found one at Zootcuts. His name is Jon and he did a wonderful shave and a beard design and did a great job on cutting my husbands hair. The pricing is reasonable and it is a very friendly oriented salon.

4
★★★★☆

My husband was looking for a barber and we found one at Zootcuts. His name is Jon and he did a wonderful shave and a beard design and did a great job on cutting my husbands hair. The pricing is reasonable and it is a very friendly oriented salon.

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0 out of 1 people found this review helpful.

.

zootcuts is a very fun and classy place to get your hair cut but they also do brest cancer hair extentions all year round. the people there are super nice and always bring a smile to your face.

5
★★★★★

zootcuts is a very fun and classy place to get your hair cut but they also do brest cancer hair extentions all year round. the people there are super nice and always bring a smile to your face.

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0 out of 3 people found this review helpful.

.

I had my top layers rehighlighted for $25. They did a very good job making sure the highlights were even. It is a lot cheaper compared to other places. A lot of other salons charge more based on how long your hair is. There is a flat rate at Zoot cuts. The service was good and I would definately recommend this place for highlights and cuts.

4
★★★★☆

I had my top layers rehighlighted for $25. They did a very good job making sure the highlights were even. It is a lot cheaper compared to other places. A lot of other salons charge more based on how long your hair is. There is a flat rate at Zoot cuts. The service was good and I would definately recommend this place for highlights and cuts.

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0 out of 2 people found this review helpful.

.

Won't go anywhere else. Everyone remembered me after first visit - very fun and friendly. Stylist does my hair exactly as requested. Reasonably priced.

4
★★★★☆

Won't go anywhere else. Everyone remembered me after first visit - very fun and friendly. Stylist does my hair exactly as requested. Reasonably priced.

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0 out of 3 people found this review helpful.

.

This is a cool and classy place. The people are nice and will always bring a smile to your face. The prices are good and the place is big and clean. They have a lot to offer here and there usually is a long wait so make sure to call ahead of time to make an appointment.

4
★★★★☆

This is a cool and classy place. The people are nice and will always bring a smile to your face. The prices are good and the place is big and clean. They have a lot to offer here and there usually is a long wait so make sure to call ahead of time to make an appointment.

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0 out of 3 people found this review helpful.

 

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