Nail Spa

★★★☆☆
  • 5957 N Illinois St

    Fairview Heights, IL 62208

    Map & Directions
  • 618-257-8808

About Nail Spa

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Personal Services

Personal Services
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I used to always go to Nail Spa for mani/pedi and eyebrow wax/shaping. I was always happy with them. Until my last visit. I had my eyebrows waxed/shapped, and she was talking on the phone the ENTIRE time she did my brows. She did this in between my manicure. In a rush to get the manicure done didn't even look at my eyebrows (nor did she offer me the mirror). Later that evening my SON told me my eyebrows were odd looking. Grabbing the first mirror I could find. WOW was I shocked. My individual eyes looked great, but they were each shaped much differently from each other. I had to go the entire weekend like that. I went in on Monday and asked her to "fix" them. She acted like it was ALL my fault. I hadn't touched them. I believe it was her lack of focus on me, and all her attention on her phone call that did it. She treated me horribly. No customer service skills, and blaming ME. I will NEVER go back! I work too hard for my money to give it to horrible service. (yes, I gave a great tip on the initial visit)

1
★☆☆☆☆

I used to always go to Nail Spa for mani/pedi and eyebrow wax/shaping. I was always happy with them. Until my last visit. I had my eyebrows waxed/shapped, and she was talking on the phone the ENTIRE time she did my brows. She did this in between my manicure. In a rush to get the manicure done didn't even look at my eyebrows (nor did she offer me the mirror). Later that evening my SON told me my eyebrows were odd looking. Grabbing the first mirror I could find. WOW was I shocked. My individual eyes looked great, but they were each shaped much differently from each other. I had to go the entire weekend like that. I went in on Monday and asked her to "fix" them. She acted like it was ALL my fault. I hadn't touched them. I believe it was her lack of focus on me, and all her attention on her phone call that did it. She treated me horribly. No customer service skills, and blaming ME. I will NEVER go back! I work too hard for my money to give it to horrible service. (yes, I gave a great tip on the initial visit)

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i love nail spa. They offer great nail care and have various air brush designs. Not are your nails well taken care of they also make your manicure and pedicure affordable.

5
★★★★★

i love nail spa. They offer great nail care and have various air brush designs. Not are your nails well taken care of they also make your manicure and pedicure affordable.

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