Clean Craft Cleaners

★★★★☆

About Clean Craft Cleaners

Personal Services

Personal Services
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Clean Craft Cleaners has been a well known name in Granite City for as long as I can remember. I've been using this cleaners for many years and I have never had a problem with any of the clothes that I have taken there to be cleaned. The people seem to be friendly enough and the prices are in line with other cleaners in the area.

4
★★★★☆

Clean Craft Cleaners has been a well known name in Granite City for as long as I can remember. I've been using this cleaners for many years and I have never had a problem with any of the clothes that I have taken there to be cleaned. The people seem to be friendly enough and the prices are in line with other cleaners in the area.

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While I feel that clean craft is the best cleaners in town, I'm not to sure of their business practices. I took in a toddler size leather jacket to be cleaned. The girl inspected, stated no stains (which there were none) and told me a price. When I returned to pick up the jacket, they had tacked on 20 more dollars. I asked why and was told that it was harder to clean than they expected. I don't see that as my problem. All in all they agreed that they should have called me and made me aware that they wanted to charge $45 to clean a size 2T jacket. That didn't set well with me, at all. While I think they do a terrific job, I think that when you name a price, you have to honor that. Clean Craft did that in the end, but not without me raising a fuss.

3
★★★☆☆

While I feel that clean craft is the best cleaners in town, I'm not to sure of their business practices. I took in a toddler size leather jacket to be cleaned. The girl inspected, stated no stains (which there were none) and told me a price. When I returned to pick up the jacket, they had tacked on 20 more dollars. I asked why and was told that it was harder to clean than they expected. I don't see that as my problem. All in all they agreed that they should have called me and made me aware that they wanted to charge $45 to clean a size 2T jacket. That didn't set well with me, at all. While I think they do a terrific job, I think that when you name a price, you have to honor that. Clean Craft did that in the end, but not without me raising a fuss.

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