Countryside Cleaners

★★★☆☆
42.0484 -88.0986
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847-843-3778

761 W Golf Rd

Schaumburg, IL

60194

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Personal Services

Personal Services
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Reviews 1 - 11 of 11.
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I had a coupon from them which said 99 cents for laundered shirts (with any dry cleaning order). When I went there they said they would charge me $1.19 for each shirt bcos the marketing company made a mistake and it was not supposed to be 99 cents. Mind you, they had no such correction notice in their store (most businesses do that if they have made a coupon mistake). I was told that I would either have to pay $1.19 or take my business elsewhere. This was told to me after I had already dropped 40 shirts out of my laundry bag onto their counter, so it would have been an obvious hassle to take them back.

Anyways, my primary complaint is not that I ended up paying $8 more than I intended to, but rather the attitude of the lady. She was so rude and it was amazing that she actually said (more or leass verbatim) "Well, if you are not willing to pay $1.19, you can take your business elsewhere as we will definitely not be wanting your business".

Thanks for the comment - I will defintely take my business elsewhere - where they actually care.

1
★☆☆☆☆

I had a coupon from them which said 99 cents for laundered shirts (with any dry cleaning order). When I went there they said they would charge me $1.19 for each shirt bcos the marketing company made a mistake and it was not supposed to be 99 cents. Mind you, they had no such correction notice in their store (most businesses do that if they have made a coupon mistake). I was told that I would either have to pay $1.19 or take my business elsewhere. This was told to me after I had already dropped 40 shirts out of my laundry bag onto their counter, so it would have been an obvious hassle to take them back.

Anyways, my primary complaint is not that I ended up paying $8 more than I intended to, but rather the attitude of the lady. She was so rude and it was amazing that she actually said (more or leass verbatim) "Well, if you are not willing to pay $1.19, you can take your business elsewhere as we will definitely not be wanting your business".

Thanks for the comment - I will defintely take my business elsewhere - where they actually care.

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I worked for Countryside Cleaners for years quite a while ago....I know we were all trained very well and took very good care of our customers...once in a while you had the typical JERK that complained about everything but we all knew that those type of people will NEVER be happy.
I dated David (the owner) and he treated me like a QUEEN. I was his blonde princess. I let him go and probably will regret it for the rest of my life... Love and kisses to David.

5
★★★★★

I worked for Countryside Cleaners for years quite a while ago....I know we were all trained very well and took very good care of our customers...once in a while you had the typical JERK that complained about everything but we all knew that those type of people will NEVER be happy.
I dated David (the owner) and he treated me like a QUEEN. I was his blonde princess. I let him go and probably will regret it for the rest of my life... Love and kisses to David.

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I have been using Countryside Cleaners since I moved to Hoffman Estates (3 months), and I have gone to them for the last time this evening. They advertise that they will take any competitor's coupons, and the sign in the store says "ALL" coupons from competitors. I brought in a coupon from Eco-Cleaners on Higgins, and they refused to take the coupon because they claimed it was from a "discount" dry-cleaner. The prices at Eco-Cleaners are actually fairly high, and most certainly not discount. I asked to speak with the owner/manager, was refused, and repeatedly told that there would be no accepting of my coupon because of the belief it was for "discount dry-cleaning," even after I showed them the advertisement from Eco-Cleaners with their higher prices printed out. I think this false advertising and bad service, along with less than perfect cleaning, make this a horrible dry cleaning experience. If anything, I would have expected them to at least apologize or give me a valid reason for the refusal. Instead, they asked to take the coupon from Eco-Cleaners away from me (I kept it), and did not offer an apology, discount, or further explanation. I will never go here again. Bad business, bad customer service all around.

1
★☆☆☆☆

I have been using Countryside Cleaners since I moved to Hoffman Estates (3 months), and I have gone to them for the last time this evening. They advertise that they will take any competitor's coupons, and the sign in the store says "ALL" coupons from competitors. I brought in a coupon from Eco-Cleaners on Higgins, and they refused to take the coupon because they claimed it was from a "discount" dry-cleaner. The prices at Eco-Cleaners are actually fairly high, and most certainly not discount. I asked to speak with the owner/manager, was refused, and repeatedly told that there would be no accepting of my coupon because of the belief it was for "discount dry-cleaning," even after I showed them the advertisement from Eco-Cleaners with their higher prices printed out. I think this false advertising and bad service, along with less than perfect cleaning, make this a horrible dry cleaning experience. If anything, I would have expected them to at least apologize or give me a valid reason for the refusal. Instead, they asked to take the coupon from Eco-Cleaners away from me (I kept it), and did not offer an apology, discount, or further explanation. I will never go here again. Bad business, bad customer service all around.

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I have taken several items to this location and had nothing but great service. They always have coffee inside for when you stroll in first thing in the morning. They even fixed a button that was hanging off a shirt I had.

4
★★★★☆

I have taken several items to this location and had nothing but great service. They always have coffee inside for when you stroll in first thing in the morning. They even fixed a button that was hanging off a shirt I had.

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When I was living in the area, I had Countryside Cleaners do all my dry cleaning. They always had my cloths in time and whenever there is a spot to be cleaned, it would always come out. if not, they would try again without any extra charge. They would also advised if the material is thin or fragile, the chemicals may ruin the shirt and therefore would advise you ahead of time. The pricing was very reasonable and the location is prime. Parking is not a problem and I would go there again.

4
★★★★☆

When I was living in the area, I had Countryside Cleaners do all my dry cleaning. They always had my cloths in time and whenever there is a spot to be cleaned, it would always come out. if not, they would try again without any extra charge. They would also advised if the material is thin or fragile, the chemicals may ruin the shirt and therefore would advise you ahead of time. The pricing was very reasonable and the location is prime. Parking is not a problem and I would go there again.

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This cleaners has good service and they have been around for a very long time so they are very reliable. They also offer a deal for first time customers where you can get your first dry cleaning service done for free (up to $20).

4
★★★★☆

This cleaners has good service and they have been around for a very long time so they are very reliable. They also offer a deal for first time customers where you can get your first dry cleaning service done for free (up to $20).

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Latest reviews from Citysearch.

.

Always friendly!! & have my clothes ready when I need them.

5
★★★★★

Always friendly!! & have my clothes ready when I need them.

Pros: Fast service!! Even in one hour

Cons: NONE

.

This place did quite a nasty deed to some of my expensive shirts. I had 4 shirts dry cleaned at this place and when I got them back, they absolutely reeked with the nasty dirty smell of late night cheap whoopie with a "mistress of the night" on some lonely street corner in downtown. I'm being absolutely serious, It was just like some nasty dirty cheap "mistress of the night" had smeared her "love juices" all over the shirts and then immediately dry cleaned them. Needless to say I had no choice but to dispose of the shirts and replace them with new ones. I was so sickened and shocked by this rather odd experience that I didn't bother to let the management know of my ordeal. Even though this a very rare and unsettling event I still would not recommend this place to anybody.

1
★☆☆☆☆

This place did quite a nasty deed to some of my expensive shirts. I had 4 shirts dry cleaned at this place and when I got them back, they absolutely reeked with the nasty dirty smell of late night cheap whoopie with a "mistress of the night" on some lonely street corner in downtown. I'm being absolutely serious, It was just like some nasty dirty cheap "mistress of the night" had smeared her "love juices" all over the shirts and then immediately dry cleaned them. Needless to say I had no choice but to dispose of the shirts and replace them with new ones. I was so sickened and shocked by this rather odd experience that I didn't bother to let the management know of my ordeal. Even though this a very rare and unsettling event I still would not recommend this place to anybody.

Pros: None, especially after what they did.

Cons: This place totally lacks profesionalism and courtesy.

.

They sewed my hems wrong. The stitching looked awful. I normally go to Bode cleaners for my alterations but the tailer wasn't there that day, so I thought I'd go to Countryside. Honestly, I should have waited. I wanted the hem to look like the hem of my original jeans and she actually took the hem to make it what I found out was a trick hem. I would not recommend going here without prior fashion knowledge. They were rude and I paid $30 for hems that look like I could have done on my own. I now own $350 worth of unwearable denim. I take that back, maybe a midget could wear them.

1
★☆☆☆☆

They sewed my hems wrong. The stitching looked awful. I normally go to Bode cleaners for my alterations but the tailer wasn't there that day, so I thought I'd go to Countryside. Honestly, I should have waited. I wanted the hem to look like the hem of my original jeans and she actually took the hem to make it what I found out was a trick hem. I would not recommend going here without prior fashion knowledge. They were rude and I paid $30 for hems that look like I could have done on my own. I now own $350 worth of unwearable denim. I take that back, maybe a midget could wear them.

Pros: They're open late

Cons: They don't do good hems

.

I have been using Countryside Cleaners since I moved to Hoffman Estates (3 months), and I have gone to them for the last time this evening. They advertise that they will take any competitor's coupons, and the sign in the store says "ALL" coupons from competitors. I brought in a coupon from Eco-Cleaners on Higgins, and they refused to take the coupon because they claimed it was from a "discount" dry-cleaner. The prices at Eco-Cleaners are actually fairly high, and most certainly not discount. I asked to speak with the owner/manager, was refused, and repeatedly told that there would be no accepting of my coupon because of the belief it was for "discount dry-cleaning," even after I showed them the advertisement from Eco-Cleaners with their higher prices printed out. I think this false advertising and bad service, along with less than perfect cleaning, make this a horrible dry cleaning experience. If anything, I would have expected them to at least apologize or give me a valid reason for the refusal. Instead, they asked to take the coupon from Eco-Cleaners away from me (I kept it), and did not offer an apology, discount, or further explanation. I will never go here again. Bad business, bad customer service all around.

1
★☆☆☆☆

I have been using Countryside Cleaners since I moved to Hoffman Estates (3 months), and I have gone to them for the last time this evening. They advertise that they will take any competitor's coupons, and the sign in the store says "ALL" coupons from competitors. I brought in a coupon from Eco-Cleaners on Higgins, and they refused to take the coupon because they claimed it was from a "discount" dry-cleaner. The prices at Eco-Cleaners are actually fairly high, and most certainly not discount. I asked to speak with the owner/manager, was refused, and repeatedly told that there would be no accepting of my coupon because of the belief it was for "discount dry-cleaning," even after I showed them the advertisement from Eco-Cleaners with their higher prices printed out. I think this false advertising and bad service, along with less than perfect cleaning, make this a horrible dry cleaning experience. If anything, I would have expected them to at least apologize or give me a valid reason for the refusal. Instead, they asked to take the coupon from Eco-Cleaners away from me (I kept it), and did not offer an apology, discount, or further explanation. I will never go here again. Bad business, bad customer service all around.

Pros: I have none

Cons: Bad customer service, rude attitude, false advertising

.

You can't ask for anything more. It's a great cleaners.

5
★★★★★

You can't ask for anything more. It's a great cleaners.

Pros: quality, service

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