Fun 'N Travel L L C

★★★☆☆
Full Service Travel Agency
  • 1411 E Roosevelt Rd

    Wheaton, IL 60187

    Map & Directions
  • 630-668-3550

About Fun 'N Travel L L C

Categories
Hours
Monday-Friday: 9AM to 5PM. Saturdays and evenings by appt.

Hotels & Travel

Hotels & Travel
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We were referred to Fun N Travel by our friends who used them to book their Aruba vacation, so naturally we tried them out when booking our Aruba vacation. During our vacation, after checking into our hotel, we deicded we would rather be staying at another hotel. After phoning Fun N Travel, they arranged to transfer us to the new hotel and paid for all the overseas phone calls and considerable extra expense for the new hotel. While the first hotel incident should not have happened in the first place (we asked for 5 stars, it was maybe 2), Fun N Travel did correct the problem and ensure that we were satisfied.

3
★★★☆☆

We were referred to Fun N Travel by our friends who used them to book their Aruba vacation, so naturally we tried them out when booking our Aruba vacation. During our vacation, after checking into our hotel, we deicded we would rather be staying at another hotel. After phoning Fun N Travel, they arranged to transfer us to the new hotel and paid for all the overseas phone calls and considerable extra expense for the new hotel. While the first hotel incident should not have happened in the first place (we asked for 5 stars, it was maybe 2), Fun N Travel did correct the problem and ensure that we were satisfied.

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Business Response:

Thank you for your feedback. When our customers called us from Aruba and told us that they did not like the hotel that they had chosen to stay in, we immediately found them an alternative hotel, more to their liking, albeit at a higher cost. At the time that they were booking their vacation, they were on a limited budget and did not wish to upgrade their hotel, even though the more expensive, higher ranked hotels were recommended and offered to them. After their first experience, we reported the complaints to the tour operator that had ranked the hotel in their brochure, to let them know that the ranking was not accurate.

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North, South, East or West, Travel with the very best!

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Full Service Travel Agency

 

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