MOLLY MAID of Northwest Cook County

★★★☆☆
A Maid Service You Can Trust
  • 1051 Rohlwing Road

    Rolling Meadows, IL 60008

    Map & Directions
  • 847-590-0700

About MOLLY MAID of Northwest Cook County

Categories
Details
Hours
Mon-Fri 7am-5:30pm, Sat 8am-12pm

Personal Services

Personal Services
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If I could I would give Molly Maid of Northwest Cook County a 2-1/2 star rating instead of 3. I'll update my review in a few weeks. We are new customers of Molly Maid of Northwest Cook County since May 4, 2012. We have them clean every other week. The person that came out to our home to do the estimate was very professional and we think we got a fair price from Molly Maid compared to other cleaning services. The cleaning service has been okay so far, nothing spectacular. I'm sure the staff spends the minimal amount of time doing the cleaning and works extremely quickly so they can move onto the next home. On this last cleaning we had some damage to our home. The glass in a picture frame was broken and where the picture frame hit our Pergo floor there is a sizable chip knocked out. The picture frame was on a 2nd story loft ledge and the frame fell all the way to the first floor so there was quite an impact when the picture frame hit the floor. The other issue is a wall that is marked up from a wall mounted picture frame that was scraped along the wall as it was dusted/cleaned. When I came home there was a message from Molly Maid about the broken picture frame glass, but nothing was said about the damage to our floor. Molly Maid has the picture frame and will replace the broken glass. I told them about the damage to our floor and they said they will send someone out to take a look at the damage. I'll post an updated review once this situation is settled and our picture frame and floor are repaired. I'm hoping that the scuff marks on the wall can be cleaned once Molly Maid takes a look at the wall.

1
★★★☆☆

If I could I would give Molly Maid of Northwest Cook County a 2-1/2 star rating instead of 3. I'll update my review in a few weeks. We are new customers of Molly Maid of Northwest Cook County since May 4, 2012. We have them clean every other week. The person that came out to our home to do the estimate was very professional and we think we got a fair price from Molly Maid compared to other cleaning services. The cleaning service has been okay so far, nothing spectacular. I'm sure the staff spends the minimal amount of time doing the cleaning and works extremely quickly so they can move onto the next home. On this last cleaning we had some damage to our home. The glass in a picture frame was broken and where the picture frame hit our Pergo floor there is a sizable chip knocked out. The picture frame was on a 2nd story loft ledge and the frame fell all the way to the first floor so there was quite an impact when the picture frame hit the floor. The other issue is a wall that is marked up from a wall mounted picture frame that was scraped along the wall as it was dusted/cleaned. When I came home there was a message from Molly Maid about the broken picture frame glass, but nothing was said about the damage to our floor. Molly Maid has the picture frame and will replace the broken glass. I told them about the damage to our floor and they said they will send someone out to take a look at the damage. I'll post an updated review once this situation is settled and our picture frame and floor are repaired. I'm hoping that the scuff marks on the wall can be cleaned once Molly Maid takes a look at the wall.

Message from MOLLY MAID of Northwest Cook County

Molly Maid of NW Cook Co. is here to save you time with residential and light commercial cleaning services. We offer a variety of cleaning options including party cleans, post-construction cleans, as well as ongoing service. We will design a cleaning program with your individual needs in mind. At Molly Maid, your complete satisfaction is our goal and we stand behind our work with a 24-hour guarantee. Call to schedule a free, no-obligation, in-home estimate.

More about MOLLY MAID of Northwest Cook County

We send two-member insured and bonded cleaning teams dressed in uniform that arrive with all necessary cleaning equipment and supplies to perform an extensive chore list. Carpet cleaning and special instructions are available upon request.

Editorial from

Maid service sends two-member cleaning teams dressed in uniform and armed with cleaning supplies to perform standard chore list.

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