Michaels

★★★☆☆
Where Creativity Happens!
  • 2109 N Prospect Ave Pine Tree Plaza

    Champaign, IL 61822

    Map & Directions
  • 217-378-8716

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2.5 2
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I shouldn't begin to sweat just from standing in line to check out, however I did in this store because it did not seem as the air conditioning was on. The cashier said corporate controls the temp and nothing is wrong with their system - corporate should go stand in line... Not to mention that the line was 5 customers deep with one cashier open, when we first walked up there were 4 ladies putting up decorations and they pretended not to see us all standing there. When more customers added themselves to the line the workers disappeared. The cashier who was checking out customers had to ASK for help - then the woman who got on the register was not pleasant about it. Then it is our turn to check out. My 4 year old daughter had choosen an item for purchase which was hanging on a rack for $1.99 with several other of these items, however it rang up for $4.99. Then woman who was not happy about having to get on a register went to price check and said sorry it is $4.99 it was in the wrong place and they wouldn't honor their error and give it to us for the $1.99 - so we didn't purchase it out of principle - from this entire horrible shopping experience and her bad attitude and you can't honor a $3 difference when it was their fault - I'll never go back - Hobby Lobby here I come!

1
★☆☆☆☆

I shouldn't begin to sweat just from standing in line to check out, however I did in this store because it did not seem as the air conditioning was on. The cashier said corporate controls the temp and nothing is wrong with their system - corporate should go stand in line... Not to mention that the line was 5 customers deep with one cashier open, when we first walked up there were 4 ladies putting up decorations and they pretended not to see us all standing there. When more customers added themselves to the line the workers disappeared. The cashier who was checking out customers had to ASK for help - then the woman who got on the register was not pleasant about it. Then it is our turn to check out. My 4 year old daughter had choosen an item for purchase which was hanging on a rack for $1.99 with several other of these items, however it rang up for $4.99. Then woman who was not happy about having to get on a register went to price check and said sorry it is $4.99 it was in the wrong place and they wouldn't honor their error and give it to us for the $1.99 - so we didn't purchase it out of principle - from this entire horrible shopping experience and her bad attitude and you can't honor a $3 difference when it was their fault - I'll never go back - Hobby Lobby here I come!

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Michaels is a very nice craft store. I love the wide selection they have of all products. The have friendly employees in a well laid out clean store. The prices match the quality of the products they sale.

4
★★★★☆

Michaels is a very nice craft store. I love the wide selection they have of all products. The have friendly employees in a well laid out clean store. The prices match the quality of the products they sale.

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