Animal Medical Ctr

★★★☆☆
  • 16200 S LA Grange Rd

    Orland Park, IL 60467

    Map & Directions
  • 872-810-0064

Pets & Animals

Pets & Animals
More choices in Orland Park:
Resultset_next

Markham Animal Clinic

3451 W 159th St Markham, IL

Resultset_next

Orland Park Boarding Kennel

15701 Wolf Rd # B Orland Park, IL

3.0769 13
Hi! Sign in to let us know how Animal Medical Ctr was?
Write a Review
.

Animal Medical Center in Orland Park is really good. Their Doctors really care about your pet and take the time to explain what is going on. They have always answered all my questions. We have been going there with all our pets for over 10 years and we are very happy. We wouldnt take our pets anywhere else.

5
★★★★★

Animal Medical Center in Orland Park is really good. Their Doctors really care about your pet and take the time to explain what is going on. They have always answered all my questions. We have been going there with all our pets for over 10 years and we are very happy. We wouldnt take our pets anywhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have to say when I went to Animal Medical Center the doctors were great but one of the girls we had to deal with at the front desk was horrible! Me and my husband recently brought our dog there and right as we got there we were ignored like we were not even there.There was one girl who was taking care of us that not only was rude but made us feel very uncomfortable. She made it seem like we were a bother to her the whole time and she had something better to do. After seeing the doctor we had noticed something was wrong with our prescriptions. We asked her if she could ask the doctor and she replied "They are too busy" We then told her that something was wrong with prescription and she rudely grabbed them briefly looked and said they were fine. We had told her we knew they were not and her response was "Yes they are. I know what I'm doing. I've been here over 10 years." Finally I said I wasn't leaving until I was completely sure. She rolled her eyes, walked away, and we had someone else help us. It turned out we were given the wrong prescriptions and if we would have listened to a girl who said she has been there over 10 years to our dog who knows what could of happened do to her being very unprofessional! After we had everything fixed she stood there with her arms crossed like she still did nothing wrong and didn't even have enough courtesy to apologize.

We haven't been back there since then. I think that in order to be a good business you have to have professional people in every position. Especially people that your clients will see when you first walk in and the last people you see when you walk out. I can't believe they could have someone that rude can work for them for that many years because as we sat there we were not the only clients who she had been rude to! I could only imagine the amount of clients they have lost because of just one girl over the years she claimed to be there!

As I said in the beginning the doctors were great! I believe they would be an even better business then they already are if they had staff who wanted to be there and treated their clients professionally and with respect!

1
★☆☆☆☆

I have to say when I went to Animal Medical Center the doctors were great but one of the girls we had to deal with at the front desk was horrible! Me and my husband recently brought our dog there and right as we got there we were ignored like we were not even there.There was one girl who was taking care of us that not only was rude but made us feel very uncomfortable. She made it seem like we were a bother to her the whole time and she had something better to do. After seeing the doctor we had noticed something was wrong with our prescriptions. We asked her if she could ask the doctor and she replied "They are too busy" We then told her that something was wrong with prescription and she rudely grabbed them briefly looked and said they were fine. We had told her we knew they were not and her response was "Yes they are. I know what I'm doing. I've been here over 10 years." Finally I said I wasn't leaving until I was completely sure. She rolled her eyes, walked away, and we had someone else help us. It turned out we were given the wrong prescriptions and if we would have listened to a girl who said she has been there over 10 years to our dog who knows what could of happened do to her being very unprofessional! After we had everything fixed she stood there with her arms crossed like she still did nothing wrong and didn't even have enough courtesy to apologize.

We haven't been back there since then. I think that in order to be a good business you have to have professional people in every position. Especially people that your clients will see when you first walk in and the last people you see when you walk out. I can't believe they could have someone that rude can work for them for that many years because as we sat there we were not the only clients who she had been rude to! I could only imagine the amount of clients they have lost because of just one girl over the years she claimed to be there!

As I said in the beginning the doctors were great! I believe they would be an even better business then they already are if they had staff who wanted to be there and treated their clients professionally and with respect!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'd have to agree that every person I've ever talked to has been short and snobby. I've only used them for boarding because they're the only place that has outdoor runs and has great prices. But they need an attitude check.

3
★★★☆☆

I'd have to agree that every person I've ever talked to has been short and snobby. I've only used them for boarding because they're the only place that has outdoor runs and has great prices. But they need an attitude check.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

All the staff is garbage with an exception of Dr Porcelli and a couple other receptionists. They are all snotty and very rude. They act as though they are above you when in actuality we the clients are paying your bills. Think about taking your pet here before going.

1
★☆☆☆☆

All the staff is garbage with an exception of Dr Porcelli and a couple other receptionists. They are all snotty and very rude. They act as though they are above you when in actuality we the clients are paying your bills. Think about taking your pet here before going.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I really don't care what these other "negative" reviews say. I know these Vets and I know the staff. I've been using them for over 20 years. If things were as bad as they say in some of these other reviews (which are most likely written by employees who were fired or by employess of other animal hospitals in the area) then I don't think they'd be in business. Take it from a long time customer who's been using them a long time and has taken 6 different pets here. This place is great!! The prices are great, the docs are great, and Dr. Lantow is a great owner and a great guy!! I HIGHLY RECOMMEND THEM!!!!

5
★★★★★

I really don't care what these other "negative" reviews say. I know these Vets and I know the staff. I've been using them for over 20 years. If things were as bad as they say in some of these other reviews (which are most likely written by employees who were fired or by employess of other animal hospitals in the area) then I don't think they'd be in business. Take it from a long time customer who's been using them a long time and has taken 6 different pets here. This place is great!! The prices are great, the docs are great, and Dr. Lantow is a great owner and a great guy!! I HIGHLY RECOMMEND THEM!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am a new client to this clinic. So far though I must say that I have been happy with the doctors and prices! At my first couple of visits the receptionists have been the only problem that I have encountered. Tipically i find them to be short and disconcerned. However I recently had such a pleasant experience with one of them that it by far compensated for the negative ones that I have had previously. My new pet is a puggle and she endulged that she too owns one and as a first time dog owner she assured me that my decision to purchase our new puggle was a good one. She was so patient and informative offering all the information i needed. She took more than a half hour to explain heartworm prevention and make a list of vaccines my dog would need and when they would be needed and how much they would cost. She even offered training tips that have been working out so far! I believe that without her it would have taken an aweful lot longer to get adjusted to one another and even longer for me to understand all my puppy needed. I felt clueless until talking to her. I have seen a few different doctors and they have all been great as well! i would recomend the care of this clinic to any family and friends and would give a 5 instead of 4 star rating to the clinic if the other receptionists there were half as helpful and caring as the one i encountered !!!! I worked as a receptionist thru college and these girls need to remember they are the first and last impression of all the business that goes thru the clinic!!!

4
★★★★☆

I am a new client to this clinic. So far though I must say that I have been happy with the doctors and prices! At my first couple of visits the receptionists have been the only problem that I have encountered. Tipically i find them to be short and disconcerned. However I recently had such a pleasant experience with one of them that it by far compensated for the negative ones that I have had previously. My new pet is a puggle and she endulged that she too owns one and as a first time dog owner she assured me that my decision to purchase our new puggle was a good one. She was so patient and informative offering all the information i needed. She took more than a half hour to explain heartworm prevention and make a list of vaccines my dog would need and when they would be needed and how much they would cost. She even offered training tips that have been working out so far! I believe that without her it would have taken an aweful lot longer to get adjusted to one another and even longer for me to understand all my puppy needed. I felt clueless until talking to her. I have seen a few different doctors and they have all been great as well! i would recomend the care of this clinic to any family and friends and would give a 5 instead of 4 star rating to the clinic if the other receptionists there were half as helpful and caring as the one i encountered !!!! I worked as a receptionist thru college and these girls need to remember they are the first and last impression of all the business that goes thru the clinic!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would not recommend them after multiple questionable and negative experiences. You decide...

1. Diagnosed my pet as having a tooth infection and adminstered $90 of antibodics. After going back with a swollen throat again, they realized that there really was no infection - my dog was licking the salt ridden tires of my car in the garage! I was told to hang on to the antibodics just in case. In case of what?? Hmmm.

2. They took my pet away and into the back of the center to administer tests that are were never devulged nor discussed. This occurred multiple occassions and always before I get to see the doctor. For example, they decided to test for heart worm without even asking me, when in fact my pet was tested 4.5 months previously and was continually on Heartguard every month. I contacted the Heartguard folks and found out that this vet far exceeds the manufacturer's recommended testing schedule. It would be wise to ask clients if a non-manufacturer endorsed schedule can followed rather than forcing it on pet owners unknowingly.

3. Asked that a UPC test be conducted to determine the current level of urine protein loss in my pet. Instead, they do a simple dip stick test which indicates that the loss is so great that it cannot be accurately measured. Mind you that they did the same dip stick test 2x prior with the same results, that is why I asked for a UPC test in the first place! They failed to do the correct test as originally requested. Then they expect you to pay for a test that they knew would not reveal any useful information. They did not back down when I brought this to their attention and had to pay for it. It is a disservice to my pet as well as my wallet.

These folks are full of excuses to cover up their misdiagnosis and billing of questionable tests. They make you feel guilty by citing new research or papers to back-up their testing practices. Sure, anyone can argue that the more testing that is conducted, the better chance of finding and treating diseases. However, with the same logic, one should have their annual medical exam 4x per year. How ridiculus do you want to be?

The general perception for me was one of multiple attempts to maximize profits and placing the pets last on the priority list. I did not see any attempts at correcting for improper testing, or making billing corrections fot unrequested services that were not disclosed, etc. Their prices are higher than most vets in the area. Simply call around and get a quote on something and you will quickly smell the coffee.

As a side comment, I do like the expertise of their more seasoned doctors. They did a lot in diagnosing my pet and appear to have provided the correct medications and dosages. The adminstration portion of this center needs to be more client friendly in their procedures and billing practices.

2
★★☆☆☆

I would not recommend them after multiple questionable and negative experiences. You decide...

1. Diagnosed my pet as having a tooth infection and adminstered $90 of antibodics. After going back with a swollen throat again, they realized that there really was no infection - my dog was licking the salt ridden tires of my car in the garage! I was told to hang on to the antibodics just in case. In case of what?? Hmmm.

2. They took my pet away and into the back of the center to administer tests that are were never devulged nor discussed. This occurred multiple occassions and always before I get to see the doctor. For example, they decided to test for heart worm without even asking me, when in fact my pet was tested 4.5 months previously and was continually on Heartguard every month. I contacted the Heartguard folks and found out that this vet far exceeds the manufacturer's recommended testing schedule. It would be wise to ask clients if a non-manufacturer endorsed schedule can followed rather than forcing it on pet owners unknowingly.

3. Asked that a UPC test be conducted to determine the current level of urine protein loss in my pet. Instead, they do a simple dip stick test which indicates that the loss is so great that it cannot be accurately measured. Mind you that they did the same dip stick test 2x prior with the same results, that is why I asked for a UPC test in the first place! They failed to do the correct test as originally requested. Then they expect you to pay for a test that they knew would not reveal any useful information. They did not back down when I brought this to their attention and had to pay for it. It is a disservice to my pet as well as my wallet.

These folks are full of excuses to cover up their misdiagnosis and billing of questionable tests. They make you feel guilty by citing new research or papers to back-up their testing practices. Sure, anyone can argue that the more testing that is conducted, the better chance of finding and treating diseases. However, with the same logic, one should have their annual medical exam 4x per year. How ridiculus do you want to be?

The general perception for me was one of multiple attempts to maximize profits and placing the pets last on the priority list. I did not see any attempts at correcting for improper testing, or making billing corrections fot unrequested services that were not disclosed, etc. Their prices are higher than most vets in the area. Simply call around and get a quote on something and you will quickly smell the coffee.

As a side comment, I do like the expertise of their more seasoned doctors. They did a lot in diagnosing my pet and appear to have provided the correct medications and dosages. The adminstration portion of this center needs to be more client friendly in their procedures and billing practices.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just wanted to write a thank you to the staff of Animal Medical Center of Orland Park, IL. I live in the Washington, DC area and last year we lost our cat of 20 years to kidney disease. Our house was quite lonely without her; she and my daughter had literally grown up together. So, I decided I wanted to get my husband a new kitten for Father's Day. I had unsuccessfully made attempts to adopt a calico kitten from the DC area, but something always seemed to throw a monkey wrench into my plans. While visiting family in Illinois during June, they brought me along to Animal Medical Center on a visit for one of their dogs. It was fate! This is where I met our little Winnie. A calico...and up for adoption. The helpful staff explained that their adoption kittens came usually from clients who found them, and the clinic ran tests to ensure the adoption kittens were healthy and updated vaccinations before the kittens could be adopted. The adoption charge also included the cost for the pet to be fixed. I just fell in love with her, she is playful, smart and very huggable! We couldn't have asked for a better addition to our family. It was quite obvious the staff had paid a lot of attention to her, as she was very comfortable with me from the start. The other kittens in the litter were all so adorable and looked so well cared for that I almost adopted them all, but I stopped myself. So...our new little kitten made the flight home with me...and has been thriving ever since. I would like to thank the staff of this clinic for all their help, advice and for bringing Winnie into our lives. I hope I can build the kind of bond with a clinic here in DC, as the one my family has with Animal Medical Center.

Thanks to you all from the bottom of our hearts!

5
★★★★★

I just wanted to write a thank you to the staff of Animal Medical Center of Orland Park, IL. I live in the Washington, DC area and last year we lost our cat of 20 years to kidney disease. Our house was quite lonely without her; she and my daughter had literally grown up together. So, I decided I wanted to get my husband a new kitten for Father's Day. I had unsuccessfully made attempts to adopt a calico kitten from the DC area, but something always seemed to throw a monkey wrench into my plans. While visiting family in Illinois during June, they brought me along to Animal Medical Center on a visit for one of their dogs. It was fate! This is where I met our little Winnie. A calico...and up for adoption. The helpful staff explained that their adoption kittens came usually from clients who found them, and the clinic ran tests to ensure the adoption kittens were healthy and updated vaccinations before the kittens could be adopted. The adoption charge also included the cost for the pet to be fixed. I just fell in love with her, she is playful, smart and very huggable! We couldn't have asked for a better addition to our family. It was quite obvious the staff had paid a lot of attention to her, as she was very comfortable with me from the start. The other kittens in the litter were all so adorable and looked so well cared for that I almost adopted them all, but I stopped myself. So...our new little kitten made the flight home with me...and has been thriving ever since. I would like to thank the staff of this clinic for all their help, advice and for bringing Winnie into our lives. I hope I can build the kind of bond with a clinic here in DC, as the one my family has with Animal Medical Center.

Thanks to you all from the bottom of our hearts!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been taking my pets to Animal Medical Center for over 5 years now. Last month I had to put down my 14 year old cat because of a year long struggle with cancer. This was the hardest decision and thing that I ever had to make and do. I loved my cat very much, she was an angel in my life and I miss her terribly. I wanted to thank the whole staff at Animal Medical Center for giving her such good care and love. It seemed that the whole hospital knew who my cat was and when they knew it was time they all came up to offer me support. I wanted to specially thank Dr. Handke for all the time and love she gave my cat, including many tests and surgeries to remove the cancer that kept coming back and to Tina the Office Manager that gave me great words and support throughout this whole experience. Thank you both for having such big heart. I would definitely recommend taking your pet to Animal Medical Center. Great staff that really cares. I would also like to comment on a review saying not a helpful staff. You wrote that you took your bleeding pet here and stood and watched 3 girls talk and stare at you but not help you for 20 minutes? Why would you stand anywhere for 5 minutes with a bleeding pet in your hand let alone 20 minutes? You are the voice of this pet. I find it hard to believe you stood there for 20 minutes and watched the girls look at you and not work and never felt the need to speak up about the pet you care so much about. Hard story to believe.

3
★★★☆☆

I have been taking my pets to Animal Medical Center for over 5 years now. Last month I had to put down my 14 year old cat because of a year long struggle with cancer. This was the hardest decision and thing that I ever had to make and do. I loved my cat very much, she was an angel in my life and I miss her terribly. I wanted to thank the whole staff at Animal Medical Center for giving her such good care and love. It seemed that the whole hospital knew who my cat was and when they knew it was time they all came up to offer me support. I wanted to specially thank Dr. Handke for all the time and love she gave my cat, including many tests and surgeries to remove the cancer that kept coming back and to Tina the Office Manager that gave me great words and support throughout this whole experience. Thank you both for having such big heart. I would definitely recommend taking your pet to Animal Medical Center. Great staff that really cares. I would also like to comment on a review saying not a helpful staff. You wrote that you took your bleeding pet here and stood and watched 3 girls talk and stare at you but not help you for 20 minutes? Why would you stand anywhere for 5 minutes with a bleeding pet in your hand let alone 20 minutes? You are the voice of this pet. I find it hard to believe you stood there for 20 minutes and watched the girls look at you and not work and never felt the need to speak up about the pet you care so much about. Hard story to believe.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My mother's dog was attacked by 2 pit bulls that pulled her through a rod iron fence and tried to tear her apart. Animal Medical Center performed surgery on her and we thought she was getting better (that's what they said) they let us visit her on a daily basis, but then a week after the attack (she had stitches up one front leg, across the back of her neck and down the other leg) Animal medical center decided to take her iv out and when her condition started to decline they did not put her iv back in as they should have (according to another vet) but let her get an infection because they could not give her the antibiotics that she needed and she was on her death bed before the told my mom maybe she should take her to Arboretumview in Downers Grove, Il (becs there was nothing else they could do for her and admitted they made a very bad decision about taking the iv out) her condition was so bad there was nothing anyone could do for her and she died a horrible death. I can not stress this enough that this vet is fine for regular visits but cannot treat emergency's!!!!!!!!!

1
★☆☆☆☆

My mother's dog was attacked by 2 pit bulls that pulled her through a rod iron fence and tried to tear her apart. Animal Medical Center performed surgery on her and we thought she was getting better (that's what they said) they let us visit her on a daily basis, but then a week after the attack (she had stitches up one front leg, across the back of her neck and down the other leg) Animal medical center decided to take her iv out and when her condition started to decline they did not put her iv back in as they should have (according to another vet) but let her get an infection because they could not give her the antibiotics that she needed and she was on her death bed before the told my mom maybe she should take her to Arboretumview in Downers Grove, Il (becs there was nothing else they could do for her and admitted they made a very bad decision about taking the iv out) her condition was so bad there was nothing anyone could do for her and she died a horrible death. I can not stress this enough that this vet is fine for regular visits but cannot treat emergency's!!!!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

First I just would like to disagree with the review placed on 3/11/07 "Watch for Hidden Charges". My experience with this vet clinic was very positive. The doctor who treated my dog was very caring and the staff overall seemed to genuinely love animals of all kinds. I am new to the area, however, when I called for pricing information, they told me clearly what to expect, and they did say that some services could only be quoted as an estimate. I have had animals all my life, and have been to many different vets; this one was far from being the worst. I have some cats as well, and the doctor and staff discussed health concerns for them even though I was there with my dog. They didn't come across as being incompetent or sneaky as described in the 3/11/07 review. Actually my impression was that they were honest, and cared about the pets as well as my checkbook...offering me options, coupons and discounts for multiple pets. I plan to continue taking all my pets there, and would highly recommend the clinic to anyone who asks!

4
★★★★☆

First I just would like to disagree with the review placed on 3/11/07 "Watch for Hidden Charges". My experience with this vet clinic was very positive. The doctor who treated my dog was very caring and the staff overall seemed to genuinely love animals of all kinds. I am new to the area, however, when I called for pricing information, they told me clearly what to expect, and they did say that some services could only be quoted as an estimate. I have had animals all my life, and have been to many different vets; this one was far from being the worst. I have some cats as well, and the doctor and staff discussed health concerns for them even though I was there with my dog. They didn't come across as being incompetent or sneaky as described in the 3/11/07 review. Actually my impression was that they were honest, and cared about the pets as well as my checkbook...offering me options, coupons and discounts for multiple pets. I plan to continue taking all my pets there, and would highly recommend the clinic to anyone who asks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently brought my cats in for surgery after having a telephone consultation about services and costs. The Animal Medical Center did not divulge examinations and the charges associated with them, the vaccines were quoted much less, and the pain medication I was given had different doses on the label for the same cats. Overall it was a negative experience. I've been an animal owner for 35 years and never had this type of thing happen. I'd look elsewhere for services.

1
★☆☆☆☆

I recently brought my cats in for surgery after having a telephone consultation about services and costs. The Animal Medical Center did not divulge examinations and the charges associated with them, the vaccines were quoted much less, and the pain medication I was given had different doses on the label for the same cats. Overall it was a negative experience. I've been an animal owner for 35 years and never had this type of thing happen. I'd look elsewhere for services.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

We took our previous dog to this vet and they offer high quality care and really care about your pets. They are more expensive than some other vets in the area but worth it. When our dog had to be put to sleep they were so caring and wonderful to us and our dog. They even sent us a card a few days later, which really shows how much they care about these animals.

5
★★★★★

We took our previous dog to this vet and they offer high quality care and really care about your pets. They are more expensive than some other vets in the area but worth it. When our dog had to be put to sleep they were so caring and wonderful to us and our dog. They even sent us a card a few days later, which really shows how much they care about these animals.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Animal Medical Ctr

We Love Our Pets!



The Animal Medical Center (AMC) of Orland Park has been serving the community for over 18 years. Our philosophy is to treat each pet that enters our doors as if it were one of our own.

More about Animal Medical Ctr

Veterinary Staff available 6 days a week to see dogs, cats and exotics; Surgical Procedures; Full-Service Boarding; Full-Service Grooming.

 

Wait, you're the expert.

If you've been to or used Animal Medical Ctr, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review