Petland

★★☆☆☆
  • 348 E Rand Rd

    Arlington Heights, IL 60004

    Map & Directions
  • 847-577-0011

About Petland

Hours
Sun: 11:00 a.m.-6:00 p.m.;Mon: 11:00 a.m.-9:00 p.m.;Tue: 11:00 a.m.-9:00 p.m.;Wed: 11:00 a.m.-9:00 p.m.;Thu: 11:00 a.m.-9:00 p.m.;Fri: 11:00 a.m.-9:00 p.m.;Sat: 10:00 a.m.-8:00 p.m.;

Pets & Animals

Pets & Animals
More choices in Arlington Heights:
Resultset_next

C No Pet Fence

5306 Rfd Long Grove, IA

Resultset_next

Four Paws Grooming Inc

13 W Weathersfield Way Schaumburg, IL

1.8889 9
Hi! Sign in to let us know how Petland was?
Write a Review
.

Dad, purchased a puppy. the dog was $800 within the first week of owning dad spent $3200, in medical bills. Owner said he would pay $400.
Dad really can't afford this. He is a senior who's house was destroyed by fire 6 weeks ago, (he was replacing a lost pet). I wish he would have talked to me first, I see alot of BAD REVIEWS. I am so unhappy that I purchased the web name: http://wwwpetlandcompaints.com My hope is to make contact with anyone with a complaint and take it to the states Atty,
in IL. My web site is not up yet, but you can email me at
petlandcomplaints@comcast.net Also if you want to talk, you can find me on the sidewalk with sign in hand either on Saturdays or Sundays until further notice. or call 847/749-5570

1
★☆☆☆☆

Dad, purchased a puppy. the dog was $800 within the first week of owning dad spent $3200, in medical bills. Owner said he would pay $400.
Dad really can't afford this. He is a senior who's house was destroyed by fire 6 weeks ago, (he was replacing a lost pet). I wish he would have talked to me first, I see alot of BAD REVIEWS. I am so unhappy that I purchased the web name: http://wwwpetlandcompaints.com My hope is to make contact with anyone with a complaint and take it to the states Atty,
in IL. My web site is not up yet, but you can email me at
petlandcomplaints@comcast.net Also if you want to talk, you can find me on the sidewalk with sign in hand either on Saturdays or Sundays until further notice. or call 847/749-5570

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought over $80 dollars worth of fish within the same week from Pet Land and I had one fish that oddly enough chased my more aggressive fish around so I decided to bring him back and get my money back or store credit toward another fish. Keep in mind this is only a $4.00 fish. At the same time I also decided to bring in a fish that was too large for my tank and donate it to the store. When I got there and told the gentlemen at the register what I needed he went and got the manager for a "fish check" The manager came over and I told him I would like to donate the big fish to the store and explained to him why I wanted to return the other fish. He said that is impossible, the fish I was trying to return was a community fish. At that point, I could tell he did not believe me, which made me very frustrated; he basically said I was a liar in directly. He also said you didn??t join the Pet Land club when I told him I just spent $80.00 this week in the store. What does this have to do with the situation? Why would I spend the time and gas to catch the fish in the tank and drive back to the store with a perfectly healthy fish if there was not a problem? He then said he could give me half my money back. If I brought the fish in dead with a water sample he said he could give me another of the same breed. Isn't that a full refund? I had to argue with him to get full store credit back. When I looked at the fish they had in stock they did not have any of the breed I needed in a smaller size left. I told him and asked if he could please put the credit on a gift card, he said; ??I don??t have any right now? Then he said he would give half store credit if I came back a different day! It??s not my fault they don??t have the fish I need in stock. I then asked him why he is making such a big deal over a perfectly healthy fish. He said they get stressed out going from tank to tank. I told him if you enter them into the tank the right way you could minimize that stress. He said I have 16 years of experience and it doesn??t matter. I told him I am getting as stressed out as my fish is at this point because of how I am being treated. He said; ??I have some stress coat medication for you.? What a rude, immature comment! Then walked back to a customer who was looking at a dog and completely ignored me. He eventually looked over and said I am with a customer right now even though he just walked away from me and ignored me. I said, ??is this how you stay in business in a bad economy by losing customers and not refunding $4.00 for a little fish?? he replied: ??No, we stay in business by sticking to store policy and keeping that $4.00? I told him to catch my fish that they had already put into their tank so I could leave. The other clerk, who was very nice, was trying to catch it and the assistant manager said let me do it. He put his dirty hand into the tank and tried to grab it with his hand! For 16 years of experience you would think he knows oils and debris on your hand can harm the fish! I hope no one else has an experience like this at a pet shop ever!

1
★☆☆☆☆

I bought over $80 dollars worth of fish within the same week from Pet Land and I had one fish that oddly enough chased my more aggressive fish around so I decided to bring him back and get my money back or store credit toward another fish. Keep in mind this is only a $4.00 fish. At the same time I also decided to bring in a fish that was too large for my tank and donate it to the store. When I got there and told the gentlemen at the register what I needed he went and got the manager for a "fish check" The manager came over and I told him I would like to donate the big fish to the store and explained to him why I wanted to return the other fish. He said that is impossible, the fish I was trying to return was a community fish. At that point, I could tell he did not believe me, which made me very frustrated; he basically said I was a liar in directly. He also said you didn??t join the Pet Land club when I told him I just spent $80.00 this week in the store. What does this have to do with the situation? Why would I spend the time and gas to catch the fish in the tank and drive back to the store with a perfectly healthy fish if there was not a problem? He then said he could give me half my money back. If I brought the fish in dead with a water sample he said he could give me another of the same breed. Isn't that a full refund? I had to argue with him to get full store credit back. When I looked at the fish they had in stock they did not have any of the breed I needed in a smaller size left. I told him and asked if he could please put the credit on a gift card, he said; ??I don??t have any right now? Then he said he would give half store credit if I came back a different day! It??s not my fault they don??t have the fish I need in stock. I then asked him why he is making such a big deal over a perfectly healthy fish. He said they get stressed out going from tank to tank. I told him if you enter them into the tank the right way you could minimize that stress. He said I have 16 years of experience and it doesn??t matter. I told him I am getting as stressed out as my fish is at this point because of how I am being treated. He said; ??I have some stress coat medication for you.? What a rude, immature comment! Then walked back to a customer who was looking at a dog and completely ignored me. He eventually looked over and said I am with a customer right now even though he just walked away from me and ignored me. I said, ??is this how you stay in business in a bad economy by losing customers and not refunding $4.00 for a little fish?? he replied: ??No, we stay in business by sticking to store policy and keeping that $4.00? I told him to catch my fish that they had already put into their tank so I could leave. The other clerk, who was very nice, was trying to catch it and the assistant manager said let me do it. He put his dirty hand into the tank and tried to grab it with his hand! For 16 years of experience you would think he knows oils and debris on your hand can harm the fish! I hope no one else has an experience like this at a pet shop ever!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought over $80 dollars worth of fish within the same week from Pet Land and I had one fish that oddly enough chased my more aggressive fish around so I decided to bring him back and get my money back or store credit toward another fish. Keep in mind this is only a $4.00 fish. At the same time I also decided to bring in a fish that was too large for my tank and donate it to the store. When I got there and told the gentlemen at the register what I needed he went and got the manager for a "fish check" The manager came over and I told him I would like to donate the big fish to the store and explained to him why I wanted to return the other fish. He said that is impossible, the fish I was trying to return was a community fish. At that point, I could tell he did not believe me, which made me very frustrated; he basically said I was a liar in directly. He also said you didn?t join the Pet Land club when I told him I just spent $80.00 this week in the store. What does this have to do with the situation? Why would I spend the time and gas to catch the fish in the tank and drive back to the store with a perfectly healthy fish if there was not a problem? He then said he could give me half my money back. If I brought the fish in dead with a water sample he said he could give me another of the same breed. Isn't that a full refund? I had to argue with him to get full store credit back. When I looked at the fish they had in stock they did not have any of the breed I needed in a smaller size left. I told him and asked if he could please put the credit on a gift card, he said; ?I don?t have any right now? Then he said he would give half store credit if I came back a different day! It?s not my fault they don?t have the fish I need in stock. I then asked him why he is making such a big deal over a perfectly healthy fish. He said they get stressed out going from tank to tank. I told him if you enter them into the tank the right way you could minimize that stress. He said I have 16 years of experience and it doesn?t matter. I told him I am getting as stressed out as my fish is at this point because of how I am being treated. He said; ?I have some stress coat medication for you.? What a rude, immature comment! Then walked back to a customer who was looking at a dog and completely ignored me. He eventually looked over and said I am with a customer right now even though he just walked away from me and ignored me. I said, ?is this how you stay in business in a bad economy by losing customers and not refunding $4.00 for a little fish?? he replied: ?No, we stay in business by sticking to store policy and keeping that $4.00? I told him to catch my fish that they had already put into their tank so I could leave. The other clerk, who was very nice, was trying to catch it and the assistant manager said let me do it. He put his dirty hand into the tank and tried to grab it with his hand! For 16 years of experience you would think he knows oils and debris on your hand can harm the fish! I hope no one else has an experience like this at a pet shop ever!

0
★☆☆☆☆

I bought over $80 dollars worth of fish within the same week from Pet Land and I had one fish that oddly enough chased my more aggressive fish around so I decided to bring him back and get my money back or store credit toward another fish. Keep in mind this is only a $4.00 fish. At the same time I also decided to bring in a fish that was too large for my tank and donate it to the store. When I got there and told the gentlemen at the register what I needed he went and got the manager for a "fish check" The manager came over and I told him I would like to donate the big fish to the store and explained to him why I wanted to return the other fish. He said that is impossible, the fish I was trying to return was a community fish. At that point, I could tell he did not believe me, which made me very frustrated; he basically said I was a liar in directly. He also said you didn?t join the Pet Land club when I told him I just spent $80.00 this week in the store. What does this have to do with the situation? Why would I spend the time and gas to catch the fish in the tank and drive back to the store with a perfectly healthy fish if there was not a problem? He then said he could give me half my money back. If I brought the fish in dead with a water sample he said he could give me another of the same breed. Isn't that a full refund? I had to argue with him to get full store credit back. When I looked at the fish they had in stock they did not have any of the breed I needed in a smaller size left. I told him and asked if he could please put the credit on a gift card, he said; ?I don?t have any right now? Then he said he would give half store credit if I came back a different day! It?s not my fault they don?t have the fish I need in stock. I then asked him why he is making such a big deal over a perfectly healthy fish. He said they get stressed out going from tank to tank. I told him if you enter them into the tank the right way you could minimize that stress. He said I have 16 years of experience and it doesn?t matter. I told him I am getting as stressed out as my fish is at this point because of how I am being treated. He said; ?I have some stress coat medication for you.? What a rude, immature comment! Then walked back to a customer who was looking at a dog and completely ignored me. He eventually looked over and said I am with a customer right now even though he just walked away from me and ignored me. I said, ?is this how you stay in business in a bad economy by losing customers and not refunding $4.00 for a little fish?? he replied: ?No, we stay in business by sticking to store policy and keeping that $4.00? I told him to catch my fish that they had already put into their tank so I could leave. The other clerk, who was very nice, was trying to catch it and the assistant manager said let me do it. He put his dirty hand into the tank and tried to grab it with his hand! For 16 years of experience you would think he knows oils and debris on your hand can harm the fish! I hope no one else has an experience like this at a pet shop ever!

.

I bought my puggle from here and I wish I hadn't. They charged me about 900 hundred dollars for my puggle. ( I couldve gotten her for 600-700 from a reputable breeder. Than they had to keep her for another week because she had a respiratory infection. Which meant that she should have been 100 dollar cheaper because she was an "older pup." When I took her to the vet, she had all several parasites and fungal infections. Nutmeg is fine now and adorable and healthy, but petland is not the place to go for healthy animals

1
★☆☆☆☆

I bought my puggle from here and I wish I hadn't. They charged me about 900 hundred dollars for my puggle. ( I couldve gotten her for 600-700 from a reputable breeder. Than they had to keep her for another week because she had a respiratory infection. Which meant that she should have been 100 dollar cheaper because she was an "older pup." When I took her to the vet, she had all several parasites and fungal infections. Nutmeg is fine now and adorable and healthy, but petland is not the place to go for healthy animals

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is an excellent store, They provide great service and information in the aquarium area. Very honest people here. Talk to Anthony, he is the fish and reptile manager.

5
★★★★★

This is an excellent store, They provide great service and information in the aquarium area. Very honest people here. Talk to Anthony, he is the fish and reptile manager.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Petland buys dogs from puppy mills, which are mass factory farm breeding facilites that keep dogs in cages 24/7. The females are bred every single time possible. Any time a dog doesn't "cut it" as a breeder, they are killed or auctioned off to another facility.

If you buy a dog or even a gold fish from here, you are supporting cruelty. You are NOT "saving" a life, you are condemning another dog to take your dog's spot in the inhumanity.

1
★☆☆☆☆

Petland buys dogs from puppy mills, which are mass factory farm breeding facilites that keep dogs in cages 24/7. The females are bred every single time possible. Any time a dog doesn't "cut it" as a breeder, they are killed or auctioned off to another facility.

If you buy a dog or even a gold fish from here, you are supporting cruelty. You are NOT "saving" a life, you are condemning another dog to take your dog's spot in the inhumanity.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We bought our yorkie puppy there in October. Petland let us know he had surgery for a hernia and got neutered before we bought him. Tuesday, Jan 8, we had to bring him to the vet. His stitches burst because of a dirty surgery. Now we have a $200 vet bill for Petland's mistake.

Make sure they are healthy and NOT neutered before you buy an animal from there. Kozmo's all better now, but it was a scary thing.

1
★☆☆☆☆

We bought our yorkie puppy there in October. Petland let us know he had surgery for a hernia and got neutered before we bought him. Tuesday, Jan 8, we had to bring him to the vet. His stitches burst because of a dirty surgery. Now we have a $200 vet bill for Petland's mistake.

Make sure they are healthy and NOT neutered before you buy an animal from there. Kozmo's all better now, but it was a scary thing.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Ack, bad store. Well, maybe its good for buying a puppy or a kitty or something, but definitely not for hermit crabs, which were what I went there to buy. They keep them with those ugly, nasty football helmets on their shells, in nothing but woodchips for substrate and unfiltered water for drinking.

2
★★☆☆☆

Ack, bad store. Well, maybe its good for buying a puppy or a kitty or something, but definitely not for hermit crabs, which were what I went there to buy. They keep them with those ugly, nasty football helmets on their shells, in nothing but woodchips for substrate and unfiltered water for drinking.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a great pet store with a variety of animals. They have fish, frogs, snakes, lizards, eels, kittens, puppies, birds, turtles, bunnies, ferrets, hamsters... They carry a wide assortment of animals in one store. The employees are very helpful and are extremely informative.

4
★★★★☆

This is a great pet store with a variety of animals. They have fish, frogs, snakes, lizards, eels, kittens, puppies, birds, turtles, bunnies, ferrets, hamsters... They carry a wide assortment of animals in one store. The employees are very helpful and are extremely informative.

Was this review helpful to you?
Ratings_icons Ratings_icons

Editorial from

Large selection of pets for sale and adoption, including puppies, kittens, birds, reptiles and small mammals. Also pet care products.

 

Wait, you're the expert.

If you've been to or used Petland, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review