Roger's Flooring

★★★★★
  • 27W743 St Charles Rd

    West Chicago, IL 60185

    Map & Directions
  • 630-231-8500

About Roger's Flooring

Hours
Sun 11am-4pm, Mon 9am-8pm, Thu 9am-8pm, Tue-Wed 9am-6pm, Fri 9am-6pm

Home & Garden

Home & Garden
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We had Rodger's Flooring install our floor last May. We ordered in in April, they had the materials, but the installation manager never got back to us, It wasn't until I asked to talk to the store manager ,that something got done. Now my

3
★★★★★

We had Rodger's Flooring install our floor last May. We ordered in in April, they had the materials, but the installation manager never got back to us, It wasn't until I asked to talk to the store manager ,that something got done. Now my

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If you are looking for an outstanding carpeting and flooring business try Roger's flooring. Our entire experience with this company went well. Their showroom is extensive. We found the staff to be knowledgeable and able to answer all our

3
★★★★★

If you are looking for an outstanding carpeting and flooring business try Roger's flooring. Our entire experience with this company went well. Their showroom is extensive. We found the staff to be knowledgeable and able to answer all our

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This place is a joke. Great selection but once they get a deposit on your money terrible communication. Delivery & install for both wood floors and the carpet was a joke. Had to have installers come back various times to complete the job.

3
★★★★★

This place is a joke. Great selection but once they get a deposit on your money terrible communication. Delivery & install for both wood floors and the carpet was a joke. Had to have installers come back various times to complete the job.

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My husband and I recently bought a fixer upper! The house had terrible flooring and didn't want to have to pay an arm and a leg to put flooring throughout the entire house! Went to a couple different places and none was in our budget!

3
★★★★★

My husband and I recently bought a fixer upper! The house had terrible flooring and didn't want to have to pay an arm and a leg to put flooring throughout the entire house! Went to a couple different places and none was in our budget!

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It's easy to see why Rogers Flooring has been in business for over 30 years!!

The first time I used Rogers Flooring was through a builder that constructed our house. They had us go to their showroom to do our selections. They were so

3
★★★★★

It's easy to see why Rogers Flooring has been in business for over 30 years!!

The first time I used Rogers Flooring was through a builder that constructed our house. They had us go to their showroom to do our selections. They were so

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We were remodeling our kitchen and really wanted to change to porcelain floors from regular tile and finally get a backsplash that we weren't embarrassed about. We shopped prices at all of the big box stores, but found little selection.

3
★★★★★

We were remodeling our kitchen and really wanted to change to porcelain floors from regular tile and finally get a backsplash that we weren't embarrassed about. We shopped prices at all of the big box stores, but found little selection.

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After several frustrating visits to local flooring stores I was referred to Roger's Flooring by my Dentist. The selection process was made very easy in the comfortable showroom and the salesperson was very knowlegeable and courteous.

3
★★★★★

After several frustrating visits to local flooring stores I was referred to Roger's Flooring by my Dentist. The selection process was made very easy in the comfortable showroom and the salesperson was very knowlegeable and courteous.

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During a recent renovation, I had a need for carpet, wood flooring restoration and ceramic tile. I consulted numerous friends and contractors and was consistently referred to Roger's Flooring. Their showroom was the most complete I

3
★★★★★

During a recent renovation, I had a need for carpet, wood flooring restoration and ceramic tile. I consulted numerous friends and contractors and was consistently referred to Roger's Flooring. Their showroom was the most complete I

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I have never had a horrible experience in my life like I have had with Roger's Flooring. Absolutely do not use this company for any of your projects!!\r
\r
A portion of the flooring that was ordered was not the correct size as stated and,

3
★★★★★

I have never had a horrible experience in my life like I have had with Roger's Flooring. Absolutely do not use this company for any of your projects!!\r
\r
A portion of the flooring that was ordered was not the correct size as stated and,

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Unfortunately our builder used Roger's Flooring to do our wood floors. We noticed within the first year that the weather separation on the wood was bad. We do understand that wood expands and contracts however this was way beyond normal.

3
★★★★★

Unfortunately our builder used Roger's Flooring to do our wood floors. We noticed within the first year that the weather separation on the wood was bad. We do understand that wood expands and contracts however this was way beyond normal.

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We hired Roger's Flooring to put in our wood floors. Beware of their salesman - they do a good job in talking up their experience and price but they will tag in extra charges. They tell you sweetly, we do not know what is under your carpet so that would be extra but then charge as they like and do not even give you detailed breakdown of charges! Everyone we talked to there for getting a detailed bill was very very rude! Even the guy who actually came to put down the wood floors said that it is a very badly managed company and they will rob you. I would suggest going elsewhere for your wood and carpeting needs then Roger's Flooring!

0
★☆☆☆☆

We hired Roger's Flooring to put in our wood floors. Beware of their salesman - they do a good job in talking up their experience and price but they will tag in extra charges. They tell you sweetly, we do not know what is under your carpet so that would be extra but then charge as they like and do not even give you detailed breakdown of charges! Everyone we talked to there for getting a detailed bill was very very rude! Even the guy who actually came to put down the wood floors said that it is a very badly managed company and they will rob you. I would suggest going elsewhere for your wood and carpeting needs then Roger's Flooring!

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We had our entire new home completed by Roger's Flooring. The gentleman that helped us with the selections was knowlegeable and creative. The scheduling and installation went without any issues. I would use them with anything in the future.

5
★★★★★

We had our entire new home completed by Roger's Flooring. The gentleman that helped us with the selections was knowlegeable and creative. The scheduling and installation went without any issues. I would use them with anything in the future.

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We had Roger's Flooring help us with our new home. The selection process was easy. The gentleman that helped us was very knowledeable and creative. All of the flooring came out great. The installation was very professional and timely. I would highly recommend using Roger's Flooring for any flooring. We will be back.

2
★★★★☆

We had Roger's Flooring help us with our new home. The selection process was easy. The gentleman that helped us was very knowledeable and creative. All of the flooring came out great. The installation was very professional and timely. I would highly recommend using Roger's Flooring for any flooring. We will be back.

Pros: Great selection, Freindly Service, Good Experience

Cons: None for us

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After selecting a carpet for my living room, the carpet delivered was not the color I ordered. When I spoke to the midget manager, This little guy gave me some B.S. about checking the sample with the delivered carpet, and how the sample came from a different batch and that their is some various between lots. But it was never resolved to my satisfaction. The carpet, while still brown, was too dark for my tastes. The 3 illegal immigrants came back the next day to finish the job and I just let them before I got screwed on the installation too. Do yourself a favor, don't even stop at Rogers. And if for some reason your dumb enough to buy from them, be smart enough to check the carpet while it's still in the truck so you can refuse delivery. Never again!

1
★☆☆☆☆

After selecting a carpet for my living room, the carpet delivered was not the color I ordered. When I spoke to the midget manager, This little guy gave me some B.S. about checking the sample with the delivered carpet, and how the sample came from a different batch and that their is some various between lots. But it was never resolved to my satisfaction. The carpet, while still brown, was too dark for my tastes. The 3 illegal immigrants came back the next day to finish the job and I just let them before I got screwed on the installation too. Do yourself a favor, don't even stop at Rogers. And if for some reason your dumb enough to buy from them, be smart enough to check the carpet while it's still in the truck so you can refuse delivery. Never again!

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Wanting to d9o business with a local flooring company we went to Rogers flooring. They had a good selection and we chose the hardwood Oak. When we place the order we mentioned that if the floor was installed they would have to raise the dishwasher...we were told by the salesman "no problem, we'll take care of it" When the estimator came out to figure the square footage, we were told "no problem, I will let the installers and the foreman know about it". The installers showed up, we reminded them that if the floor was installed it would not allow us to ever remove the dishwasher...we were told "it won't be a problem". At the end of the day, the installer called me over and said" there is a problem, the floor is preventing the dishwasher from ever being removed, you'll have to get it raised.I called the foreman and he said find someone and we'll try to get it straightened out" I found someone and he dis the job. When the bill was submitted to Rogers, they all played dumb and denied any responsibility. Nobody wanted to talk to us and we were stuck with a huge bill for removing and raising the dishwasher.If you do business with these guys GET IT IN WRITING before paying one dime

1
★☆☆☆☆

Wanting to d9o business with a local flooring company we went to Rogers flooring. They had a good selection and we chose the hardwood Oak. When we place the order we mentioned that if the floor was installed they would have to raise the dishwasher...we were told by the salesman "no problem, we'll take care of it" When the estimator came out to figure the square footage, we were told "no problem, I will let the installers and the foreman know about it". The installers showed up, we reminded them that if the floor was installed it would not allow us to ever remove the dishwasher...we were told "it won't be a problem". At the end of the day, the installer called me over and said" there is a problem, the floor is preventing the dishwasher from ever being removed, you'll have to get it raised.I called the foreman and he said find someone and we'll try to get it straightened out" I found someone and he dis the job. When the bill was submitted to Rogers, they all played dumb and denied any responsibility. Nobody wanted to talk to us and we were stuck with a huge bill for removing and raising the dishwasher.If you do business with these guys GET IT IN WRITING before paying one dime

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.

We went to Roger's Flooring for carpeting for our basement. We felt the they gave us a great price. The installers that came were very professional and got the job done when they said they would. We went there for kitchen and foyer tile. Our experience was not as good. The wrong tile kept getting ordered. We would be told that the installers were coming, only to have them call later to say that the tile had not come in or they were on another job. Our kitchen floor was torn up for weeks on a job that was quoted as taking 3 days. They also do not put back the quarter rounds or do many of the finishing touches that one would expect. We are now happy with the finished job, but it was a headache while it was being done.

3
★★★☆☆

We went to Roger's Flooring for carpeting for our basement. We felt the they gave us a great price. The installers that came were very professional and got the job done when they said they would. We went there for kitchen and foyer tile. Our experience was not as good. The wrong tile kept getting ordered. We would be told that the installers were coming, only to have them call later to say that the tile had not come in or they were on another job. Our kitchen floor was torn up for weeks on a job that was quoted as taking 3 days. They also do not put back the quarter rounds or do many of the finishing touches that one would expect. We are now happy with the finished job, but it was a headache while it was being done.

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