Advocate Health Care: Mark Allen Berk, MD

★★★★☆
  • 3000 N Halsted St 320 Suite 320

    Chicago, IL 60657

    Map & Directions
  • 773-296-3636

Personal Services

Personal Services
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I've been a patient with this practice for years. Unfortunately, during that time I've seen the practice turn from a medical office to a profit driven business.

1. Attention and Competency of Medical Staff: Dr. Sanchez is in and out the door as quickly as she can be. If you have any questions or concerns about your condition, have them ready before she comes in and be poised to grab her before she runs out the door.

The PA, Kelsey, is much nicer but extremely inexperienced. I went in for red bumps and she told me they were bed bug bites. She did a biopsy to confirm the results of which wouldn't be back for a while. In the meantime, I had an exterminator bomb my place which cost $500. When the office finally called with the results, it wasn't beg bugs. It was hives. Her misdiagnosis cost me $600 in exterminator bills.

2. $$$$$ - Making money from you is the mission of this office (rather than providing quality medical care). They push their own products on you which are not covered by insurance and are rather expensive (compared to over the counter products or rxns covered by insurance). Once I bought their sunscreen, which came in a regular sized bottle, but when the bottle ran out with in a few weeks, I saw that there was actually only one ounce of sunscreen in the bottle. The bottle was designed to look like there was 3x as much product in it than there actually was. It cost $40.

Once I went in for a regular check up, and mentioned that I had some acne on my forehead that wouldn't go away. The doctor said she could get rid of those if I wanted. I said sure and the doctor popped them which took 2 minutes. Later I got a bill that listed the procedure as "surgery" with a charge of $100/whitehead popped.

Another time, I went in to pick up a product (that I had been using) and was completely bamboozled. Rather than just giving it to me, their anesthetician came out and said she could take care of me but I should follow her in the back so we could speak with more privacy. Next thing you know she has the PA in with us and I got a bill a few weeks later for an office visit.

Also for the appointment when the PA misdiagnosed me, I was charged $500. When she suggested I get a biopsy, I asked if the procedure would be fully covered. (After the incident with the acne, I thought I should check.) Both the nurse and the doctor said it would be covered. A few weeks later, I got the bill. When I called the office with the complaint, I was told that none of the staff would have said that.

3. Support Big Pharma Companies - Whenever they give me a rxn for something, it's always for a new drug the pharma companies are pushing where no generic is available. They give me a coupon but this always creates problems for me with the pharmacy and involves multiple calls with the pharmacy, activating the coupon card, giving my info to pharma companies, calls between the pharmacy and my derm office. The last time I begged them to give me something that was available in a generic. They said there wasn't anything. The rxn was for acne, not some rare disease.

I know Dr. Berk has been listed in Chicago Mag in peer reviewed surveys as a good doctor. However, I wonder how his peers are evaluating him. I saw him when I first started going there, but after the initial appointment, I was consistently told his schedule was full and was quickly passed off to other docs in the practice.

1
★☆☆☆☆

I've been a patient with this practice for years. Unfortunately, during that time I've seen the practice turn from a medical office to a profit driven business.

1. Attention and Competency of Medical Staff: Dr. Sanchez is in and out the door as quickly as she can be. If you have any questions or concerns about your condition, have them ready before she comes in and be poised to grab her before she runs out the door.

The PA, Kelsey, is much nicer but extremely inexperienced. I went in for red bumps and she told me they were bed bug bites. She did a biopsy to confirm the results of which wouldn't be back for a while. In the meantime, I had an exterminator bomb my place which cost $500. When the office finally called with the results, it wasn't beg bugs. It was hives. Her misdiagnosis cost me $600 in exterminator bills.

2. $$$$$ - Making money from you is the mission of this office (rather than providing quality medical care). They push their own products on you which are not covered by insurance and are rather expensive (compared to over the counter products or rxns covered by insurance). Once I bought their sunscreen, which came in a regular sized bottle, but when the bottle ran out with in a few weeks, I saw that there was actually only one ounce of sunscreen in the bottle. The bottle was designed to look like there was 3x as much product in it than there actually was. It cost $40.

Once I went in for a regular check up, and mentioned that I had some acne on my forehead that wouldn't go away. The doctor said she could get rid of those if I wanted. I said sure and the doctor popped them which took 2 minutes. Later I got a bill that listed the procedure as "surgery" with a charge of $100/whitehead popped.

Another time, I went in to pick up a product (that I had been using) and was completely bamboozled. Rather than just giving it to me, their anesthetician came out and said she could take care of me but I should follow her in the back so we could speak with more privacy. Next thing you know she has the PA in with us and I got a bill a few weeks later for an office visit.

Also for the appointment when the PA misdiagnosed me, I was charged $500. When she suggested I get a biopsy, I asked if the procedure would be fully covered. (After the incident with the acne, I thought I should check.) Both the nurse and the doctor said it would be covered. A few weeks later, I got the bill. When I called the office with the complaint, I was told that none of the staff would have said that.

3. Support Big Pharma Companies - Whenever they give me a rxn for something, it's always for a new drug the pharma companies are pushing where no generic is available. They give me a coupon but this always creates problems for me with the pharmacy and involves multiple calls with the pharmacy, activating the coupon card, giving my info to pharma companies, calls between the pharmacy and my derm office. The last time I begged them to give me something that was available in a generic. They said there wasn't anything. The rxn was for acne, not some rare disease.

I know Dr. Berk has been listed in Chicago Mag in peer reviewed surveys as a good doctor. However, I wonder how his peers are evaluating him. I saw him when I first started going there, but after the initial appointment, I was consistently told his schedule was full and was quickly passed off to other docs in the practice.

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I have been going to The Skin Care Center for over 2 years. There are 3 locations, so there is no excuse for not going! The offices are beautiful and so are the customers!! Dr. Berk is excellent. I went for some minor irritations and there is no pressure for extra services or products. However, if you are interested, the Staff is eager to explain any service. I began doing Photofacials about 2 years ago and many of my friends have mentioned how great my skin looks!!! Cecilia is the Photefacial person that I use and she is FANTASTIC!!! I sent a friend to her with excellent reviews.
This is a great place to go if you would like to know what is available in Skin Care but do not want any pressure to purchase services. You will likely decide to try something but there is no pressure and the results are GREAT!!!
I proudly recommend The Skin Care Center to any one who wants to look as good as they feel!!!

2
★★★★★

I have been going to The Skin Care Center for over 2 years. There are 3 locations, so there is no excuse for not going! The offices are beautiful and so are the customers!! Dr. Berk is excellent. I went for some minor irritations and there is no pressure for extra services or products. However, if you are interested, the Staff is eager to explain any service. I began doing Photofacials about 2 years ago and many of my friends have mentioned how great my skin looks!!! Cecilia is the Photefacial person that I use and she is FANTASTIC!!! I sent a friend to her with excellent reviews.
This is a great place to go if you would like to know what is available in Skin Care but do not want any pressure to purchase services. You will likely decide to try something but there is no pressure and the results are GREAT!!!
I proudly recommend The Skin Care Center to any one who wants to look as good as they feel!!!

.

The skin care center is amazing. 5 years ago i was cursed with acne. Since then i have tried EVERYTHING spending thousands of dollars along the way. I was seeing doctors and cosmetoligists in New York and Chicago. Finally i decided to go see Doctor Berk @ the skin care center and he cured me! Its easy to get an appointment, his offices are beautiful and clean ,and the entire staff is friendly and helpful. Dr. Berk and his medical staff are all knowledgable and honest. They always give me options and advise but never push me into buying products or spending any extra money. I have also seen Dr. Riemer and she is great at well.

2
★★★★★

The skin care center is amazing. 5 years ago i was cursed with acne. Since then i have tried EVERYTHING spending thousands of dollars along the way. I was seeing doctors and cosmetoligists in New York and Chicago. Finally i decided to go see Doctor Berk @ the skin care center and he cured me! Its easy to get an appointment, his offices are beautiful and clean ,and the entire staff is friendly and helpful. Dr. Berk and his medical staff are all knowledgable and honest. They always give me options and advise but never push me into buying products or spending any extra money. I have also seen Dr. Riemer and she is great at well.

Pros: parking, beautiful office, great staff

Cons: none

More about Advocate Health Care: Mark Allen Berk, MD

The Skin Care Center, board-certified dermatologists provide expert skin care to patients in medical, surgical and cosmetic dermatology.

 

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