Abc1 Hour Cleaners

★★★☆☆

About Abc1 Hour Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 8am - 6pm; Sun, closed

Personal Services

Personal Services
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3.0 2
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I had a dress ruined and was given horrible treatment by ABC cleaners. I dropped off a designer dress here and when I picked it up and got it home I discovered that the color had faded and the fabric was stretched out of proportion. When I called ABC and asked what their policy was for damaged items the woman hung up on me. So I went back to the store. I had a photo of the dress that was taken a few days before I dropped it off to be cleaned. When I showed it to the woman in charge she started yelling at me and accused me of extortion. She said the reason I took the picture was because I wanted the dress destroyed so I could get money from the cleaners. She also told me I was lying about the quality of the dress calling it "Cheap". I showed her a website selling the same dress for several hundred dollars and she accused me of fabricating the website to try and get money out of her. When I told her I was unhappy not only with the way my dress was cleaned but also with the way I was treated she replied "I don't care" and told me to get out of her store. As I was leaving she screamed out the door "Stupid, Stupid Woman!"
DO NOT take you business here unless you want to be abused and have your items destroyed. This is by far the most unprofessional treatment I have ever experienced from any business.

1
★☆☆☆☆

I had a dress ruined and was given horrible treatment by ABC cleaners. I dropped off a designer dress here and when I picked it up and got it home I discovered that the color had faded and the fabric was stretched out of proportion. When I called ABC and asked what their policy was for damaged items the woman hung up on me. So I went back to the store. I had a photo of the dress that was taken a few days before I dropped it off to be cleaned. When I showed it to the woman in charge she started yelling at me and accused me of extortion. She said the reason I took the picture was because I wanted the dress destroyed so I could get money from the cleaners. She also told me I was lying about the quality of the dress calling it "Cheap". I showed her a website selling the same dress for several hundred dollars and she accused me of fabricating the website to try and get money out of her. When I told her I was unhappy not only with the way my dress was cleaned but also with the way I was treated she replied "I don't care" and told me to get out of her store. As I was leaving she screamed out the door "Stupid, Stupid Woman!"
DO NOT take you business here unless you want to be abused and have your items destroyed. This is by far the most unprofessional treatment I have ever experienced from any business.

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A few days before prom, my daughter decided she needed her dress altered. It wasn't a major alteration, but it sure wasn't something I could do myself. Freaking out, I remembered ABC Cleaners because they are next to my hair salon. We immediately went there, but unfortunately, the tailor wasn't available. Not a problem! The gentleman owner had my daughter try the dress on, pinned in the alterations, described what needed to be done including moving part of the zipper over and said the dress would be ready in a couple of days. Well, when it came time to pick up the dress, my daughter was not available. So on a hope and a prayer, I brought it home for her to try. It was PERFECT, PERFECT, PERFECT and that's what I told them when I stopped by a few days later to tell them the outcome. Of course, they also offer services such as "computerized drycleaning" using a revolutionary high-tech process, same day service shirt laundry, and they operate their own plant. Wonderful, hardworking owners.

5
★★★★★

A few days before prom, my daughter decided she needed her dress altered. It wasn't a major alteration, but it sure wasn't something I could do myself. Freaking out, I remembered ABC Cleaners because they are next to my hair salon. We immediately went there, but unfortunately, the tailor wasn't available. Not a problem! The gentleman owner had my daughter try the dress on, pinned in the alterations, described what needed to be done including moving part of the zipper over and said the dress would be ready in a couple of days. Well, when it came time to pick up the dress, my daughter was not available. So on a hope and a prayer, I brought it home for her to try. It was PERFECT, PERFECT, PERFECT and that's what I told them when I stopped by a few days later to tell them the outcome. Of course, they also offer services such as "computerized drycleaning" using a revolutionary high-tech process, same day service shirt laundry, and they operate their own plant. Wonderful, hardworking owners.

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