Alien Travel Svc

★★★☆☆
  • 8 S Michigan Ave Ste 2102

    Chicago, IL 60603

    Map & Directions
  • 312-263-1972

About Alien Travel Svc

Categories
Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Hotels & Travel

Hotels & Travel
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3.0 2
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Purchasing from Alien Travel was a great experience. I decided to try Alien Travel after having a horrible experience with my previous trip which I bought online. Their prices were better than the internet, but the service you get makes it even more worth it. When I purchased online, I had to change my return date, but received no help calling them directly. I ended up calling the airline and spent a lot more doing the change. However, with Alien Travel, when I had to do the change, they got right on it, and it was even a holiday! I highly recommend trying Alien Travel out.

2
★★★★★

Purchasing from Alien Travel was a great experience. I decided to try Alien Travel after having a horrible experience with my previous trip which I bought online. Their prices were better than the internet, but the service you get makes it even more worth it. When I purchased online, I had to change my return date, but received no help calling them directly. I ended up calling the airline and spent a lot more doing the change. However, with Alien Travel, when I had to do the change, they got right on it, and it was even a holiday! I highly recommend trying Alien Travel out.

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I contacted this agency to find out information to book a trip for 2 to Japan and China. I was transferred to a man that took all my information, dates, and preferences. He told me he would get back to me by the end of the day. I didn't hear from him for 3 days. I called back, and he said (very quickly) that he would call me back AGAIN in 15 minutes. I asked him if he had all my contact information. He said he did. Guess what? He never called me back. I never booked my trip with them, of course. This is not the type of service you expect from a travel agency. You entrust this people with your trip of a lifetime. You, at least, want to know they are available in case you have problems with your trip.

0
★☆☆☆☆

I contacted this agency to find out information to book a trip for 2 to Japan and China. I was transferred to a man that took all my information, dates, and preferences. He told me he would get back to me by the end of the day. I didn't hear from him for 3 days. I called back, and he said (very quickly) that he would call me back AGAIN in 15 minutes. I asked him if he had all my contact information. He said he did. Guess what? He never called me back. I never booked my trip with them, of course. This is not the type of service you expect from a travel agency. You entrust this people with your trip of a lifetime. You, at least, want to know they are available in case you have problems with your trip.

 

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