Citibank

★★★★☆
  • 1825 Lake Cook Rd

    Northbrook, IL 60062

    Map & Directions
  • 847-564-9200

About Citibank

Details
Hours
Mon - Thu, 9am - 5pm; Fri, 9am - 6pm; Sat, 9am - 1pm; Sun, closed

Finance

Finance
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3.5 2
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I love this branch all the tellers are very nice. Granted the rates on savings and money markets are horrible but what bank has good rates. This location has excellent customer service and that is what bringing me back. Because I know if I encounter a problem and I take into those doors. it will get resolved.

5
★★★★★

I love this branch all the tellers are very nice. Granted the rates on savings and money markets are horrible but what bank has good rates. This location has excellent customer service and that is what bringing me back. Because I know if I encounter a problem and I take into those doors. it will get resolved.

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While we overall have no problems with our banking at Citibank, we are no longer going to this branch for "gold account services" as the staff there are completely inept! My rollover IRA was delayed 6 weeks b/c our advisor misspelled my first name. My DOB and age were wrong on my life insurance application, and phone calls are never returned. The tellers are great, but for dealing with more complicated (and lucrative for them!) transactions, we've gone to another branch.

2
★★☆☆☆

While we overall have no problems with our banking at Citibank, we are no longer going to this branch for "gold account services" as the staff there are completely inept! My rollover IRA was delayed 6 weeks b/c our advisor misspelled my first name. My DOB and age were wrong on my life insurance application, and phone calls are never returned. The tellers are great, but for dealing with more complicated (and lucrative for them!) transactions, we've gone to another branch.

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