Gator Automotive

★★★★★

About Gator Automotive

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Automotive

Automotive
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4.65 20
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Karen and her team are wonderful! Not only do they do excellent work (and stand behind it) but they're honest. Karen is so courteous and polite. She takes the time to go over exactly what she did and the costs associated with it, which I really appreciate because I know how busy they are. I've had quite a bit of work done by them lately, and the result is amazing. My old 93' drives better now that it did the day I bought it! If you're thinking of bringing your car in to Gator, don't hesitate! There's no hassle, no pressure, and no BS. If I could give 10 stars I would!

5
★★★★★

Karen and her team are wonderful! Not only do they do excellent work (and stand behind it) but they're honest. Karen is so courteous and polite. She takes the time to go over exactly what she did and the costs associated with it, which I really appreciate because I know how busy they are. I've had quite a bit of work done by them lately, and the result is amazing. My old 93' drives better now that it did the day I bought it! If you're thinking of bringing your car in to Gator, don't hesitate! There's no hassle, no pressure, and no BS. If I could give 10 stars I would!

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Great place to get work done. Friendly. Knowledgeable and great prices. It is hard to find a car place to trust but Gator is a winner. The nly place I will take our cars here in So IL.

5
★★★★★

Great place to get work done. Friendly. Knowledgeable and great prices. It is hard to find a car place to trust but Gator is a winner. The nly place I will take our cars here in So IL.

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.

Karen and her team are the best thing you could ever ask for in car repair. They are fair, caring, and understanding. I had taken my car to two mechanics before this place. They were both overpriced and didn't really fix the actual problem in my car. I always felt like something was still wrong after the first two experiences. Finally Karen solved the issue and now my car is running like a champ. I expected the cost to be much more than it was. They are definitely understanding about people's budgets. I won't go to any other mechanic in town now! Gator is the best!

5
★★★★★

Karen and her team are the best thing you could ever ask for in car repair. They are fair, caring, and understanding. I had taken my car to two mechanics before this place. They were both overpriced and didn't really fix the actual problem in my car. I always felt like something was still wrong after the first two experiences. Finally Karen solved the issue and now my car is running like a champ. I expected the cost to be much more than it was. They are definitely understanding about people's budgets. I won't go to any other mechanic in town now! Gator is the best!

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1 out of 1 people found this review helpful.

.

I have had my car worked on twice (as well as routine maintenance) and Karen has always been reasonable, informative and made sure I didn't spend a lot of money that wasn't necessary.

I have a Jaguar that I bought when I was in the Army but now that I'm out, it is expensive to maintain.

I had to have some extensive work done on it and Karen made it a point to tell me that these parts could be expensive but that she would try to find them for the most reasonable price she could and she exceeded both of our expectations. I didn't even have to tell her that I was in a tight spot financially; she assumed that any customer would want to save as much money as possible and went out of her way to make that happen.

She is frugal in the sense that she treats your car as if it was her own and doesn't do unnecessary repairs. Very ethical, honest, friendly and reasonable for the level of service she provides. She and her crew are the gold standard among car mechanics today.

On a side note, if Karen still reads this site or if anyone knows, does the business have a fax number or e-mail address with which to contact them? Thanks.

5
★★★★★

I have had my car worked on twice (as well as routine maintenance) and Karen has always been reasonable, informative and made sure I didn't spend a lot of money that wasn't necessary.

I have a Jaguar that I bought when I was in the Army but now that I'm out, it is expensive to maintain.

I had to have some extensive work done on it and Karen made it a point to tell me that these parts could be expensive but that she would try to find them for the most reasonable price she could and she exceeded both of our expectations. I didn't even have to tell her that I was in a tight spot financially; she assumed that any customer would want to save as much money as possible and went out of her way to make that happen.

She is frugal in the sense that she treats your car as if it was her own and doesn't do unnecessary repairs. Very ethical, honest, friendly and reasonable for the level of service she provides. She and her crew are the gold standard among car mechanics today.

On a side note, if Karen still reads this site or if anyone knows, does the business have a fax number or e-mail address with which to contact them? Thanks.

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.

Excellent, Excellent service two thumbs up.. I shopped around for two tires for my car and a wheel alignment in carbondale..everywhere was high and over charging. I got the best deal at Gator Automotive's for my BLK Toyota Camry LE 08! Also somebody side swiped my car and they only charged me 50 to repair it! I highly recommend them for any car service they are good trustworthy people ask for Karen she is a sweet heart and is excellent at what she do:)

5
★★★★★

Excellent, Excellent service two thumbs up.. I shopped around for two tires for my car and a wheel alignment in carbondale..everywhere was high and over charging. I got the best deal at Gator Automotive's for my BLK Toyota Camry LE 08! Also somebody side swiped my car and they only charged me 50 to repair it! I highly recommend them for any car service they are good trustworthy people ask for Karen she is a sweet heart and is excellent at what she do:)

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.

After owning 2 cars that each logged 200K+ miles and required much maintenance and many emergency calls, Karen and her staff have without fail been efficient, fair and always provided nothing but stellar service. I have referred her to many of my friends and have never heard any dissatisfied comments. Gator Tire is a business that is the epitome of integrity and great customer service.

5
★★★★★

After owning 2 cars that each logged 200K+ miles and required much maintenance and many emergency calls, Karen and her staff have without fail been efficient, fair and always provided nothing but stellar service. I have referred her to many of my friends and have never heard any dissatisfied comments. Gator Tire is a business that is the epitome of integrity and great customer service.

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Great service. No doubt, if you want reliable service, this is the place for you. I've been there once so far and they get nothing but praise from me - Orlando

5
★★★★★

Great service. No doubt, if you want reliable service, this is the place for you. I've been there once so far and they get nothing but praise from me - Orlando

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.

If you gave ten stars,it would not be too many for Karen, her husband, George and their crew. Over time I have bought two used cars from them. I am still drivin one. They are unfailinglly reliable and sensational mechanics There are very few women auto mechanics but she is one of the best of either sex. She is also a pleasure to talk to. She would sometimes drop by my house to ask how I;m getting along. The garage is named after her son, Gator, who is a philosophy student. George,her husband, is very quiet. One time when I thought I needed a battery, he tested it, and said it jjust needed charging.. He could have made a but he didn't. What more can I say? I wouldn't go anyplace else for my car.

5
★★★★★

If you gave ten stars,it would not be too many for Karen, her husband, George and their crew. Over time I have bought two used cars from them. I am still drivin one. They are unfailinglly reliable and sensational mechanics There are very few women auto mechanics but she is one of the best of either sex. She is also a pleasure to talk to. She would sometimes drop by my house to ask how I;m getting along. The garage is named after her son, Gator, who is a philosophy student. George,her husband, is very quiet. One time when I thought I needed a battery, he tested it, and said it jjust needed charging.. He could have made a but he didn't. What more can I say? I wouldn't go anyplace else for my car.

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.

I would never take my cars anywhere else. My husband and I have done business with other mechanics in the past. We weren't pleased for a variety of reasons (failure to diagnose problems to 2 week turn-around time). Karen and her crew have always been there when we need them with fair pricing and amazing speed.

After reading the other posts on this site, I think that this could be a trend...perhaps even pride in quality and ones business [gasp!]. In fact, when I have recommended their services to friends in the past, they have all been very happy about their experiences too.

Always recommended!

- Chrystal

5
★★★★★

I would never take my cars anywhere else. My husband and I have done business with other mechanics in the past. We weren't pleased for a variety of reasons (failure to diagnose problems to 2 week turn-around time). Karen and her crew have always been there when we need them with fair pricing and amazing speed.

After reading the other posts on this site, I think that this could be a trend...perhaps even pride in quality and ones business [gasp!]. In fact, when I have recommended their services to friends in the past, they have all been very happy about their experiences too.

Always recommended!

- Chrystal

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.

My husband and I keep a fleet of mechanic-killers...two Lincoln parts-hogs (7 and 12 years old), a Chevy truck that has outlived its first chassis, and three antique British roadsters that would like to be hangar queens if allowed. We take reasonable care of our vehicles, but we also work them pretty hard. They need a fair amount of attention to keep them road safe and reliable. Karen and her crew keep these contraptions running, get us in and out of the shop with amazing turn around time, and never flinch when we beg to be wedged into an already packed schedule. They are versatile and up-to-date, tackling computerized fuel injector engines and dual carb "4-bangers" with equal aplomb. Somehow they manage to find parts for Triumphs that haven't been in production for 30 and 40 years. They have gone above and beyond the normal range of service, even accepting delivery of an aluminum trailer "erector set" and assembling it for us, including custom work to fit a motorcycle cage on the deck. There is no business or professional service in Carbondale that can boast a more honest, hard-working, cooperative interface with its customers. If Ms. Greenburg goes out of the automotive repair businesss, I am going back to riding a bicycle!

5
★★★★★

My husband and I keep a fleet of mechanic-killers...two Lincoln parts-hogs (7 and 12 years old), a Chevy truck that has outlived its first chassis, and three antique British roadsters that would like to be hangar queens if allowed. We take reasonable care of our vehicles, but we also work them pretty hard. They need a fair amount of attention to keep them road safe and reliable. Karen and her crew keep these contraptions running, get us in and out of the shop with amazing turn around time, and never flinch when we beg to be wedged into an already packed schedule. They are versatile and up-to-date, tackling computerized fuel injector engines and dual carb "4-bangers" with equal aplomb. Somehow they manage to find parts for Triumphs that haven't been in production for 30 and 40 years. They have gone above and beyond the normal range of service, even accepting delivery of an aluminum trailer "erector set" and assembling it for us, including custom work to fit a motorcycle cage on the deck. There is no business or professional service in Carbondale that can boast a more honest, hard-working, cooperative interface with its customers. If Ms. Greenburg goes out of the automotive repair businesss, I am going back to riding a bicycle!

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.

I am amazed at the service and caring that I have received from this company. The people here act as if my car is the only one and that I am at the top of the priority list. Karen is so nice and congenial. I am a shade-tree mechanic but anything I can't handle I would recommend to anyone to take their car to GATOR.

Larry W.

5
★★★★★

I am amazed at the service and caring that I have received from this company. The people here act as if my car is the only one and that I am at the top of the priority list. Karen is so nice and congenial. I am a shade-tree mechanic but anything I can't handle I would recommend to anyone to take their car to GATOR.

Larry W.

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.

My son who is in college hit something and bent his rim and blew out his tire. Being 5 hours away I was a little worried about car places down there. From the beginning the owner Karen called and kept me informed, no hidden costs, and work done on a timely manner, and my son has his car back. Highly recommend this place, very professional and you get what you pay for. Thanks Karen and staff, what a wonderful place to go.

5
★★★★★

My son who is in college hit something and bent his rim and blew out his tire. Being 5 hours away I was a little worried about car places down there. From the beginning the owner Karen called and kept me informed, no hidden costs, and work done on a timely manner, and my son has his car back. Highly recommend this place, very professional and you get what you pay for. Thanks Karen and staff, what a wonderful place to go.

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.

My partner and I bought a high mileage honda accord (185K+) and Karen has kept us on the road with safety first in mind. She understands that a few hundred are hard to come by and I appreciate her priority fix-it style.

5
★★★★★

My partner and I bought a high mileage honda accord (185K+) and Karen has kept us on the road with safety first in mind. She understands that a few hundred are hard to come by and I appreciate her priority fix-it style.

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.

Karen is great and the mechanics do top notch work. It makes me feel good to support a local business and I always recommend Gator to everyone I know!

5
★★★★★

Karen is great and the mechanics do top notch work. It makes me feel good to support a local business and I always recommend Gator to everyone I know!

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.

After experiencing several places around town, i honestly wish i would have tried this place first. I've been having maaad problems with my 92 stealth and they've always been real good to me. Karen has always helped me out and i will undoubtedly be using their services again in the future.

4
★★★★☆

After experiencing several places around town, i honestly wish i would have tried this place first. I've been having maaad problems with my 92 stealth and they've always been real good to me. Karen has always helped me out and i will undoubtedly be using their services again in the future.

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.

This is the burt reynolds of servicing cars... hooray. I would highly recommend sending your car here to be serviced. the people are very friendly.. 3 cheers for these guys

3
★★★☆☆

This is the burt reynolds of servicing cars... hooray. I would highly recommend sending your car here to be serviced. the people are very friendly.. 3 cheers for these guys

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.

Brought my 98 Honda Civic in because the engine light wouldn't go off. Have not enjoyed my past experiences with our local Honda dealer and had been looking for someone else with who to work. GATOR was recommended by four different people (different ages, genders, and ethnicity). This was important to me as I've been assumed to be "incapable of mechanical intelligence." When the engine light came on, I read the manual and did all the things suggested to determine the problem. Light still on. So I did some internet research and discussed the situation with others. Without testing, I knew what the possible diagnoses were from least intrusive to most expensive. Karen treated me well. She did not assume I knew too much or too little. She told me her time frame. She called me with the diagnoses and the estimated cost. She was right where I had researched. I accepted her quote. I was charged what I expected when I arrived to pick up my car. The car is in great shape, and better yet, I have found a place I can go, I can trust, and I AM THRILLED.

5
★★★★★

Brought my 98 Honda Civic in because the engine light wouldn't go off. Have not enjoyed my past experiences with our local Honda dealer and had been looking for someone else with who to work. GATOR was recommended by four different people (different ages, genders, and ethnicity). This was important to me as I've been assumed to be "incapable of mechanical intelligence." When the engine light came on, I read the manual and did all the things suggested to determine the problem. Light still on. So I did some internet research and discussed the situation with others. Without testing, I knew what the possible diagnoses were from least intrusive to most expensive. Karen treated me well. She did not assume I knew too much or too little. She told me her time frame. She called me with the diagnoses and the estimated cost. She was right where I had researched. I accepted her quote. I was charged what I expected when I arrived to pick up my car. The car is in great shape, and better yet, I have found a place I can go, I can trust, and I AM THRILLED.

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.

I have had many different vehicles over a 25 year period serviced by George and Karen and their staff at Gator Automotive. I have always found them to be highly competent, reasonable, and honest. Mechanics who aren't wouldn't stay in business in a small town that long. Interesting that the single critical post is by someone who won't even give their name. I wouldn't trust my car to anyone else in this town.

5
★★★★★

I have had many different vehicles over a 25 year period serviced by George and Karen and their staff at Gator Automotive. I have always found them to be highly competent, reasonable, and honest. Mechanics who aren't wouldn't stay in business in a small town that long. Interesting that the single critical post is by someone who won't even give their name. I wouldn't trust my car to anyone else in this town.

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.

I acted out of frustration with this company. I should have gotten in touch with Karen first. There are discrepancies about repairs where I feel that I was taken advantage of. I mean, really, who leaves a wrench in a vehicle and retorts, "wow, that was a $3(something) wrench"?

1
★☆☆☆☆

I acted out of frustration with this company. I should have gotten in touch with Karen first. There are discrepancies about repairs where I feel that I was taken advantage of. I mean, really, who leaves a wrench in a vehicle and retorts, "wow, that was a $3(something) wrench"?

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Business Response:

Owner I did not personally replace the clutch and slave cylinder on Ms anonymous' truck.As an owner,however, I take responsibility for everything that pertains to our business.Anonymous brought her truck to our business because the transmission was difficult to shift.The clutch fluid was pouring out of the slave cylinder.The transmission needed to be removed inorder to replace the slave cylinder. Our drivetrain technician properly replaced the clutch and slave cylinder. One and a half years after this repair,anonymous claimed that our business was responsible for her having to pay for the transmisssion being removed again.She never contacetd me about the details of her warranty or the presumed mechanical problem!. Sincerely, Karen Greenberg
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What can I say about a business that is world class?? This business is on the top of the list for tire repair in my book! Competitively priced, extremely professional, knowledgeable and friendly...what more can a customer ask for?? They know their business and don't just do tire repair, although that is what I have sent my vehicle in for. They get your car done in reasonable time, and don't charge outrageous prices!

5
★★★★★

What can I say about a business that is world class?? This business is on the top of the list for tire repair in my book! Competitively priced, extremely professional, knowledgeable and friendly...what more can a customer ask for?? They know their business and don't just do tire repair, although that is what I have sent my vehicle in for. They get your car done in reasonable time, and don't charge outrageous prices!

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