Sherman's

★★★★☆
  • 1215 W. Glen Ave

    Peoria, IL 61614

    Map & Directions
  • 309-691-4100

About Sherman's

Categories
  • Office Furniture
Details
  • Shop Online
  • Mattress Stores
  • Dishwashers
  • Internet Shopping
Special Offer
Price Matching
Year Established
  • 1976

Home & Garden

Home & Garden
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3.5 4
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My husband and I have NEVER been disapointed with Sherman's in Peoria. We have always had the BEST service, products, and we will never shop anywhere else. I made the mistake a few years ago and bought a stove at Sears. They didn't back it and Shermans has taken care of us from day one!!! Jim our Salesman is the best and I know whenever I need something I can go right to him and he will take care of it. Thanks Paul for keeping up your mom and dad's tradition with great service! Your'e all wonderful

5
★★★★★

My husband and I have NEVER been disapointed with Sherman's in Peoria. We have always had the BEST service, products, and we will never shop anywhere else. I made the mistake a few years ago and bought a stove at Sears. They didn't back it and Shermans has taken care of us from day one!!! Jim our Salesman is the best and I know whenever I need something I can go right to him and he will take care of it. Thanks Paul for keeping up your mom and dad's tradition with great service! Your'e all wonderful

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Our salesman at Shermans in Peoria was great! Thank You Josh!He was knowledgeable and gave us the best deal possible on our new washer, dryer and refridgerator. The delivery guys were very polite and respectful of our home. But unfortunatley thats where the Great ends...After several hours the delivery guys still could not get the dryer working. Said they would have service guys call the next day, after 2 days I finally had to call and took 3 more phone calls to even get a date they would come out to look at dryer. A week later service guy came and brand new dryer needed a new part. Another week later part came in, he fixes the dryer but doesnt hook the gas line up to it. So another call to Shermans and another 5 days later, another guy to hook it up. Did i mention that 4 days after delivery and instillation, washer line to back of washer started leaking and and yet another service had to come fix that. Shermans was Great but their service after they had my money needs ALOT of work. All is working great now and we love it but not sure i would be willing to go through all that again next time.

3
★★★☆☆

Our salesman at Shermans in Peoria was great! Thank You Josh!He was knowledgeable and gave us the best deal possible on our new washer, dryer and refridgerator. The delivery guys were very polite and respectful of our home. But unfortunatley thats where the Great ends...After several hours the delivery guys still could not get the dryer working. Said they would have service guys call the next day, after 2 days I finally had to call and took 3 more phone calls to even get a date they would come out to look at dryer. A week later service guy came and brand new dryer needed a new part. Another week later part came in, he fixes the dryer but doesnt hook the gas line up to it. So another call to Shermans and another 5 days later, another guy to hook it up. Did i mention that 4 days after delivery and instillation, washer line to back of washer started leaking and and yet another service had to come fix that. Shermans was Great but their service after they had my money needs ALOT of work. All is working great now and we love it but not sure i would be willing to go through all that again next time.

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For me the sales experience was ok at Sherman's. It was the delivery and subsequent dealings with Sherman's that will leave me shopping "where the faces change every month" from now on.

I bought a couch, a washer and dryer and an oven. The delivery guys got half way through the installation on the oven and said they couldn't continue because they found part of the line was copper. Fair enough - at least put the cap back on that was there when you found it. They refused. This was not the worst part...

The delivery guys broke the decorative trim on my front door while bringing in the couch. Sherman's offered to refund my delivery fee. I told them this was unacceptable. They sent someone out to fix the door and when he realized it was a problem with the trim and not how the door hung, they sent someone else. This gentleman wanted to use putty to fashion a patch for the trim rather than replace it or the door itself.

To this day, there's a hole in my front door and I tell the story to anyone who notices. I also tell folks that might be buying a high ticket appliance or piece of furniture that the extremely pleasant guy on the radio isn't the guy who answers the phone when you have a problem.

1
★☆☆☆☆

For me the sales experience was ok at Sherman's. It was the delivery and subsequent dealings with Sherman's that will leave me shopping "where the faces change every month" from now on.

I bought a couch, a washer and dryer and an oven. The delivery guys got half way through the installation on the oven and said they couldn't continue because they found part of the line was copper. Fair enough - at least put the cap back on that was there when you found it. They refused. This was not the worst part...

The delivery guys broke the decorative trim on my front door while bringing in the couch. Sherman's offered to refund my delivery fee. I told them this was unacceptable. They sent someone out to fix the door and when he realized it was a problem with the trim and not how the door hung, they sent someone else. This gentleman wanted to use putty to fashion a patch for the trim rather than replace it or the door itself.

To this day, there's a hole in my front door and I tell the story to anyone who notices. I also tell folks that might be buying a high ticket appliance or piece of furniture that the extremely pleasant guy on the radio isn't the guy who answers the phone when you have a problem.

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.

We have used Shermans' Appliance Center for several purchases in the past few years. Each time we walk in the door, we are met by a friendly salesperson who is knowlegable, but not pushy (very important to us!) They answer all our questions and are willing to work with us on delivery times and charges. The prices are very competetive and so far we have had no problems with any of the items we have purchased. We are planning to buy a new big screen TV soon, and Shermans' will be our first--and last--stop.

5
★★★★★

We have used Shermans' Appliance Center for several purchases in the past few years. Each time we walk in the door, we are met by a friendly salesperson who is knowlegable, but not pushy (very important to us!) They answer all our questions and are willing to work with us on delivery times and charges. The prices are very competetive and so far we have had no problems with any of the items we have purchased. We are planning to buy a new big screen TV soon, and Shermans' will be our first--and last--stop.

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