J-K Pontiac

★★★☆☆
  • 2300 Ogden Ave

    Downers Grove, IL 60515

    Map & Directions
  • 630-696-0022

About J-K Pontiac

Hours
Sales: Mon - Fri, 9am - 9pm; Sat, 9am - 6pm; Sun, closed; Service: Mon - Fri, 7am - 6pm; Sat, 8am - 4:30pm; Sun, closed

Automotive

Automotive
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3.0 4
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I would like to share my disgust that I have with Bill Kay Buick GMC. A couple weeks ago I contacted Bill Kay to see if they could help in a difficult situation we have into getting a car. I explained my very situation in great detail

3
★★★★★

I would like to share my disgust that I have with Bill Kay Buick GMC. A couple weeks ago I contacted Bill Kay to see if they could help in a difficult situation we have into getting a car. I explained my very situation in great detail

.

terrible! I went to Billy Kay to have a recall fixed on my car. While it was there they chose to wash it in 100 degree weather with cold water. This cause a 12 inch long crack in my winsheild that they refuse to fix! They said if they fixed it, it would cost me $200! When I finally got my car home, it wouldn't turn off! I called the dealership to tell them what was going on and they said that it wasn't their problem! I am disgusted with their service and their treatment of my car. I would have been better off not having it fixed at all. I wish that I could give Bill Kay Buick less that a one star rating.

1
★☆☆☆☆

terrible! I went to Billy Kay to have a recall fixed on my car. While it was there they chose to wash it in 100 degree weather with cold water. This cause a 12 inch long crack in my winsheild that they refuse to fix! They said if they fixed it, it would cost me $200! When I finally got my car home, it wouldn't turn off! I called the dealership to tell them what was going on and they said that it wasn't their problem! I am disgusted with their service and their treatment of my car. I would have been better off not having it fixed at all. I wish that I could give Bill Kay Buick less that a one star rating.

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I like this business beacuse they always want to help you.
I like this business beacuse they are very reasonable and they also treat you with respect.

4
★★★★☆

I like this business beacuse they always want to help you.
I like this business beacuse they are very reasonable and they also treat you with respect.

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I bought a car from here on my own for the first time. Every other time I had a friend or parent helping me out. I will admit that I didn't do much research beforehand on car prices, and wasn't savvy at negotiating. Still, they totally took advantage of me. They asked me how much I was willing to spend on payments per month. I gave them the real figure (dumb, I know) then they took the car I wanted and had to ADD an extended warranty in order to boost the monthly payments to the figure I quoted. So, I ended up paying full sticker price PLUS an extended warranty just so some smooth talking salesman could say "see, we're right where you want to be in price". I was too dumb to realize what was really going on... I just looked at the numbers like I was told. AVOID them if you don't know what you are doing!

1
★☆☆☆☆

I bought a car from here on my own for the first time. Every other time I had a friend or parent helping me out. I will admit that I didn't do much research beforehand on car prices, and wasn't savvy at negotiating. Still, they totally took advantage of me. They asked me how much I was willing to spend on payments per month. I gave them the real figure (dumb, I know) then they took the car I wanted and had to ADD an extended warranty in order to boost the monthly payments to the figure I quoted. So, I ended up paying full sticker price PLUS an extended warranty just so some smooth talking salesman could say "see, we're right where you want to be in price". I was too dumb to realize what was really going on... I just looked at the numbers like I was told. AVOID them if you don't know what you are doing!

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