Ace Bakery

★★★☆☆
  • 3241 S Halsted St

    Chicago, IL 60608

    Map & Directions
  • 312-225-4973

About Ace Bakery

Food

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I needed an elaborate fondant cake for an event 2 Saturdays ago. I didn't even call...I went to Ace on a recomendation 2 days before my event. The store was filled, and i was immediately asked if i could be helped.
I told the clerk my situation, and she exused herself to the back for a moment. She returned with the head decorator, Rose. Rose sat down with me and went over what i needed. She gave me a great sense of relief to know that what i needed, she could do...on short notice. The cake was delivered and looked better than i had thought. Ace Bakery gets 5 stars from me.
Yari

5
★★★★★

I needed an elaborate fondant cake for an event 2 Saturdays ago. I didn't even call...I went to Ace on a recomendation 2 days before my event. The store was filled, and i was immediately asked if i could be helped.
I told the clerk my situation, and she exused herself to the back for a moment. She returned with the head decorator, Rose. Rose sat down with me and went over what i needed. She gave me a great sense of relief to know that what i needed, she could do...on short notice. The cake was delivered and looked better than i had thought. Ace Bakery gets 5 stars from me.
Yari

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.

I have ordered cakes from this bakery for yeras....today I called and the OWNER was extremely RUDE, NASTY, DRY, DISCONNECTED as though she did not want to take my order and hung up on me while I was trying to get info on a cake. ACE BAKERY SUCKS!!!!

1
★☆☆☆☆

I have ordered cakes from this bakery for yeras....today I called and the OWNER was extremely RUDE, NASTY, DRY, DISCONNECTED as though she did not want to take my order and hung up on me while I was trying to get info on a cake. ACE BAKERY SUCKS!!!!

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.

I went to Ace to order a 50th anniversary wedding cake for my parents and it was gorgeous, far beyond what anybody expected. They made my parents so happy and they were so proud of their cake. Thanks Ace!

5
★★★★★

I went to Ace to order a 50th anniversary wedding cake for my parents and it was gorgeous, far beyond what anybody expected. They made my parents so happy and they were so proud of their cake. Thanks Ace!

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I had the best cake I ever had, it was beautiful and not expensive at all. Their butter cookies are out of this world, I will be back for more goodies for sure!!!!!

5
★★★★★

I had the best cake I ever had, it was beautiful and not expensive at all. Their butter cookies are out of this world, I will be back for more goodies for sure!!!!!

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Ordered a wedding cake from Ace and it arrive 3 hrs late. Owner Lisa has not returned my calls due to mishap.
I don't recommend. Save yourself the headache!

~An Angry Wedding Consultant

1
★☆☆☆☆

Ordered a wedding cake from Ace and it arrive 3 hrs late. Owner Lisa has not returned my calls due to mishap.
I don't recommend. Save yourself the headache!

~An Angry Wedding Consultant

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.

I have had two bad experiences here so far. I let the first one slide thinking okay everyone makes mistakes but twice is unnacceptable. I was placed on hold for so long that when finally someone got back to the phone i forgot who i was calling! Then someone named ellie got on the phone because the first girl was saying my order was to hard to take. She had the worst attitude and kept correcting what i was saying as if i dont know what i want. I was very frustrated at this point and decided to just come in and get my order taken i figured explaining it in person would help. Then i was getting pushed and shoved around by all these frustrated customers and finally when it was my turn again someone just acted very bored and uninterested in what i was saying like it was torture just to assist me. At this point i just gave up and management just wanted to offer me a couple cookies for my inconvience as if i was an upset child that needed to calm down. I was very unhappy and it was just a big waste of time.

1
★☆☆☆☆

I have had two bad experiences here so far. I let the first one slide thinking okay everyone makes mistakes but twice is unnacceptable. I was placed on hold for so long that when finally someone got back to the phone i forgot who i was calling! Then someone named ellie got on the phone because the first girl was saying my order was to hard to take. She had the worst attitude and kept correcting what i was saying as if i dont know what i want. I was very frustrated at this point and decided to just come in and get my order taken i figured explaining it in person would help. Then i was getting pushed and shoved around by all these frustrated customers and finally when it was my turn again someone just acted very bored and uninterested in what i was saying like it was torture just to assist me. At this point i just gave up and management just wanted to offer me a couple cookies for my inconvience as if i was an upset child that needed to calm down. I was very unhappy and it was just a big waste of time.

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.

One of my best friends had ordered a cake for her wedding, the cake was supposed to arrive at the hall at 5 after calling around for a few hours and trying to get someone at the bakery to answer the phone we found someone that was able to go over there and find out what was going on. The cake was ever even assembled!!! it was in the back corner some where!! very very unreliable and completely unorganized!!!! I will never recommend this place and will let everyone I know what they did to my friends!!!

1
★☆☆☆☆

One of my best friends had ordered a cake for her wedding, the cake was supposed to arrive at the hall at 5 after calling around for a few hours and trying to get someone at the bakery to answer the phone we found someone that was able to go over there and find out what was going on. The cake was ever even assembled!!! it was in the back corner some where!! very very unreliable and completely unorganized!!!! I will never recommend this place and will let everyone I know what they did to my friends!!!

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.

HORRIBLE HORRIBLE Service. The staff is rude and have no idea what customer service is.
If you want to wait 30 minutes when your just picking up a order go this is the place to go.
I refuse to ever go there again.

1
★☆☆☆☆

HORRIBLE HORRIBLE Service. The staff is rude and have no idea what customer service is.
If you want to wait 30 minutes when your just picking up a order go this is the place to go.
I refuse to ever go there again.

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.

I WAS GOING TO ORDER 100 CUPCAKES AND A WEDDING CAKE BUT I DECIDED AGAINST IT AFTER THE FOLLOWING EVENTS:

1.CALLED AT 1:40 - PHONE JUST RANG CONTINUALLY - NO ANSWER
2.CALLED AT 2:10 - PHONE RANG AND RANG AGAIN - DIALED RIGHT BACK AND CHOOSE THE 1ST EXTENSION THAT WAS OFFERED - EXCEPT I COULDN'T LEAVE A MESSAGE BECAUSE THE AMILBOX WES FULL - PITIFUL!
3. CALLED AGAIN AT 3:10 - PHONE WAS ANSWERED BY KELLY - SHE PUT ME ON HOLD AND AFTER 8 MIN, I HUNG UP. HOW IN THE WORLD CAN YOU MAINTAIN A BUSINESS WITH SERVICE - OR LACK OF - LIKE THIS.

No need to contact me back because I have gone to Weber Bakery. They answered on the call on the 2nd ring - very courteous - price was right and their items are WONDERFUL. It is a shame when I live in Bridgeport that I have to go to Chicago Ridge to get Bakery items because the neighborhood bakery SUCKS!

1
★☆☆☆☆

I WAS GOING TO ORDER 100 CUPCAKES AND A WEDDING CAKE BUT I DECIDED AGAINST IT AFTER THE FOLLOWING EVENTS:

1.CALLED AT 1:40 - PHONE JUST RANG CONTINUALLY - NO ANSWER
2.CALLED AT 2:10 - PHONE RANG AND RANG AGAIN - DIALED RIGHT BACK AND CHOOSE THE 1ST EXTENSION THAT WAS OFFERED - EXCEPT I COULDN'T LEAVE A MESSAGE BECAUSE THE AMILBOX WES FULL - PITIFUL!
3. CALLED AGAIN AT 3:10 - PHONE WAS ANSWERED BY KELLY - SHE PUT ME ON HOLD AND AFTER 8 MIN, I HUNG UP. HOW IN THE WORLD CAN YOU MAINTAIN A BUSINESS WITH SERVICE - OR LACK OF - LIKE THIS.

No need to contact me back because I have gone to Weber Bakery. They answered on the call on the 2nd ring - very courteous - price was right and their items are WONDERFUL. It is a shame when I live in Bridgeport that I have to go to Chicago Ridge to get Bakery items because the neighborhood bakery SUCKS!

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.

The people that work there are very unprofessional. I ordered a cake a month in advance but the day I was due to pick it up my order was not found ...therefore the cake for a surprise party was not prepared. ...I was very disappointed...I never had a chance to speak to the manager because she was always unavailable claims one of her employers.... ..No one had the common courtesy to apologize.....

2
★★☆☆☆

The people that work there are very unprofessional. I ordered a cake a month in advance but the day I was due to pick it up my order was not found ...therefore the cake for a surprise party was not prepared. ...I was very disappointed...I never had a chance to speak to the manager because she was always unavailable claims one of her employers.... ..No one had the common courtesy to apologize.....

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0 out of 1 people found this review helpful.

.

This is one of my new favorite bakeries in the city. Love sweets? Want to see the kind of eye popping goodies that will have your tongue dragging across the floor? Well, then head over to Ace Bakeries in Bridgeport. I discovered them one day while visiting a friend who lives down the street. They sell these fantastic looking cakes, cookies, maid to order birthday treats, balloons and so much more. I like the fact that you can buy one piece at a time or a whole lot of sugary delights, whatever you need. They even have a cute little area where you can sip on some coffee or indulge in a slice of their latest creation inside the shop.

4
★★★★☆

This is one of my new favorite bakeries in the city. Love sweets? Want to see the kind of eye popping goodies that will have your tongue dragging across the floor? Well, then head over to Ace Bakeries in Bridgeport. I discovered them one day while visiting a friend who lives down the street. They sell these fantastic looking cakes, cookies, maid to order birthday treats, balloons and so much more. I like the fact that you can buy one piece at a time or a whole lot of sugary delights, whatever you need. They even have a cute little area where you can sip on some coffee or indulge in a slice of their latest creation inside the shop.

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.

Last year I was visiting a friend of mine that lives down the street. This area is Bridgeport (where the Mayor and his family lived for a long time). It's a nice little bakery with some great pastry items including cakes, cookies and specialty items. They will make up a nice birthday cake for a reasonable price for you. The people running it were friendly and helpful.

4
★★★★☆

Last year I was visiting a friend of mine that lives down the street. This area is Bridgeport (where the Mayor and his family lived for a long time). It's a nice little bakery with some great pastry items including cakes, cookies and specialty items. They will make up a nice birthday cake for a reasonable price for you. The people running it were friendly and helpful.

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