Neal Tire & Auto Service

★★★☆☆
  • 909 N Hershey Rd 1

    Bloomington, IL 61704

    Map & Directions
  • 309-661-2886

About Neal Tire & Auto Service

Hours
Mon-Fri 7:30am-6pm, Sat 8am-3pm

Automotive

Automotive
More choices in Bloomington:
Resultset_next

Import Motorcycle Salvage Service & Repairs

12229 La Cadena Dr S Colton, CA

Resultset_next

Bud's Tire and Wheel Inc.

8651 Indiana Ave Ste F Riverside, AL

2.8333 6
Hi! Sign in to let us know how Neal Tire & Auto Service was?
Write a Review
.

we bought 4 new tires and within 30 miles 1 had a large balloon in the sidewall. Neal tire tried to blame us for hitting something, made us wait 5 days for a replacement tire and left my daughter without a car during that time. they would not help her even put her spare on. DO NOT go to this place for anything. They do not know what they are doing and they dont care about service. I repeat STAY AWAY from Neal tire.

1
★☆☆☆☆

we bought 4 new tires and within 30 miles 1 had a large balloon in the sidewall. Neal tire tried to blame us for hitting something, made us wait 5 days for a replacement tire and left my daughter without a car during that time. they would not help her even put her spare on. DO NOT go to this place for anything. They do not know what they are doing and they dont care about service. I repeat STAY AWAY from Neal tire.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Brought my car in for an alignment without an appointment. They were able to get it in right away and did a great job.

5
★★★★★

Brought my car in for an alignment without an appointment. They were able to get it in right away and did a great job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I got a new set of tires at Neal Tire and was impressed with the professional manner in which I was taken care of. When pricing tires, the person I dealt with told me of a manufacturer discount being offered on the tires I eventually purchased. She said that she thought there was an in-store coupon but couldn't find it in the system. Later in the day, she called me back and told me that the tires were covered by an additional in-store coupon. So with the discount and coupon, I basically paid for the tires and taxes. I was in and out in about and hour and a half very please.

4
★★★★☆

I got a new set of tires at Neal Tire and was impressed with the professional manner in which I was taken care of. When pricing tires, the person I dealt with told me of a manufacturer discount being offered on the tires I eventually purchased. She said that she thought there was an in-store coupon but couldn't find it in the system. Later in the day, she called me back and told me that the tires were covered by an additional in-store coupon. So with the discount and coupon, I basically paid for the tires and taxes. I was in and out in about and hour and a half very please.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently brought my Dodge Grand Caravan to Neal Tire for a routine front end alignment. I was told it would take half a day, and that it would be done by lunch time if I brought it in at 7:30am. So, I brought my veh in at 7:30am as instructed on the scheduled date.

Lunch time came and went. I figured something was up so I called Neal Tire around 1:30pm. The person I talked to said he would check on my veh's status and put me on hold. A couple of minutes later, the employee returns and tells me it will be done within the hour, and they would call us when finished.

4:00pm rolls around and no call. So, I called Neal Tire and Auto, spoke to a different employee, and was told the person who was going to do my alignment got sick and they need to reschedule. I informed this employee of my previous conversation and was told the following: "Well, I don't know why he would have told you that. We tried to call you to let you know." I proceeded to tell the employee we needed this work done by lunch because we were talking an out of town trip. The employee then said: "I understand."

If this was the first situation like this, I would give them a pass. However, I brought this same veh in a few months earlier to have other work done and asked if we had strut damage because our tires were showing unusual wear. The employee said no, we just need to rotate the tires more. Needless to say, I did have strut damage and had it repaired elsewhere.

Stay away from Neal Tire and Auto. Their customer service has slipped ten fold.

1
★☆☆☆☆

I recently brought my Dodge Grand Caravan to Neal Tire for a routine front end alignment. I was told it would take half a day, and that it would be done by lunch time if I brought it in at 7:30am. So, I brought my veh in at 7:30am as instructed on the scheduled date.

Lunch time came and went. I figured something was up so I called Neal Tire around 1:30pm. The person I talked to said he would check on my veh's status and put me on hold. A couple of minutes later, the employee returns and tells me it will be done within the hour, and they would call us when finished.

4:00pm rolls around and no call. So, I called Neal Tire and Auto, spoke to a different employee, and was told the person who was going to do my alignment got sick and they need to reschedule. I informed this employee of my previous conversation and was told the following: "Well, I don't know why he would have told you that. We tried to call you to let you know." I proceeded to tell the employee we needed this work done by lunch because we were talking an out of town trip. The employee then said: "I understand."

If this was the first situation like this, I would give them a pass. However, I brought this same veh in a few months earlier to have other work done and asked if we had strut damage because our tires were showing unusual wear. The employee said no, we just need to rotate the tires more. Needless to say, I did have strut damage and had it repaired elsewhere.

Stay away from Neal Tire and Auto. Their customer service has slipped ten fold.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you want to purchase new tires for two vechicles on separate occassions, and not have them rotated?be told that you need a new battery when nothing is wrong with the one you have?pay for an oil change and lube job where your joints squeak when you drop your vehicle off, and squeaks when you pick it up?be told a flat on a nearly new tire (purchased here) is unrepairable and has to be replaced?then take your vehicle to Neal Tire in Bloomington Illinois!
Time has passed since this place last tried to sell me a bill of goods. My truck battery tested fine elsewhere and I still start with one turn of the key, the ?unrepairable? tire had the stem replaced at a gas station, and has been rolling on my wife?s van for several weeks now with no drop in pressure, and my truck has been silent since my personal mechanic applied a little lubrication. Jackie B?times have changed. Caveat Emptor at Neal Tire in Bloomington!

2
★★☆☆☆

If you want to purchase new tires for two vechicles on separate occassions, and not have them rotated?be told that you need a new battery when nothing is wrong with the one you have?pay for an oil change and lube job where your joints squeak when you drop your vehicle off, and squeaks when you pick it up?be told a flat on a nearly new tire (purchased here) is unrepairable and has to be replaced?then take your vehicle to Neal Tire in Bloomington Illinois!
Time has passed since this place last tried to sell me a bill of goods. My truck battery tested fine elsewhere and I still start with one turn of the key, the ?unrepairable? tire had the stem replaced at a gas station, and has been rolling on my wife?s van for several weeks now with no drop in pressure, and my truck has been silent since my personal mechanic applied a little lubrication. Jackie B?times have changed. Caveat Emptor at Neal Tire in Bloomington!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Here at Neal Tire & Auto Service you can get a great deal on all your auto needs no matter what it might be they will give you a steal. They are not here just for your money but to keep you as a valid customer and it shows. They really go the extra mile to make sure you are happy and stay happy.

4
★★★★☆

Here at Neal Tire & Auto Service you can get a great deal on all your auto needs no matter what it might be they will give you a steal. They are not here just for your money but to keep you as a valid customer and it shows. They really go the extra mile to make sure you are happy and stay happy.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Neal Tire & Auto Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review