I called this business 5 times over a period of 4 weeks to schedule a furnace repair appointment. I wanted to do business with them because they were the original installers of the heating/cooling units in my building. I was repeatedly told that I was on a waiting list but that I would be called back shortly after they "figured it out". Those return calls never came and every time I called I seemed to reach a different individual who could find no record of my previous inquires. Several of these individuals were extremely rude - always ready to tell me that they were going to charge me despite me never making any insinuation that my unit was under any warranty. I told them that there was excessive amounts of cold outside air seeping in around the unit, which caused the humidifier water pipe to burst -- they basically said this was normal (read: "up to code")and that there was nothing they could do about it.
May Aire was wonderful! I called and talked to a very nice lady on the phone, I told her my problem and she said someone will be out to my house shortly. Within the hour, I had a very knowledgeable young man come out and fix my problem! They didn't charge much and didn't try to scam me. The young man was honest and showed me everything! I will use them again in the future!