Lenscrafters

★☆☆☆☆
LensCrafters loves caring for eyes. We always have, and always will. Find a location near you to schedule your appointment, or visit our website to view frames, order contacts or see special offers.
  • 328 N Randall Rd

    South Elgin, IL 60177

    Map & Directions

About Lenscrafters

Hours
Mon 10:00 am - 8:00 pm; Tue 10:00 am - 8:00 pm; Wed 10:00 am - 8:00 pm; Thur 10:00 am - 8:00 pm; Fri 10:00 am - 5:00 pm; Sat 10:00 am - 6:00 pm; Sun 11:00 am - 3:00 pm

Shopping

Shopping
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I did not have a good experience here. Went for an eye exam and then decided not to purchase glasses there due to the price. I found 2 pair at another place for the price of one pair here even with their 50%off of lenses sale.

I have had nothing but problems with my prescription. They adjusted it once (a different Dr. than the one that examined me) but after the glasses were remade, I still couldn't see clearly. Went back again and saw the original Dr. He told me my glasses were not adjusted properly and flippently sent me on my way. He was rude and condescending - did not look at my eyes again or offer to adjust the glasses which he said were not correctly fitted. My only option now appears to be to pay for another exam elsewhere. Very disappointing and unprofessional.

I was referred here by a friend. I have steered two others away from this store and will tell my friend about all the difficulty.

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★☆☆☆☆

I did not have a good experience here. Went for an eye exam and then decided not to purchase glasses there due to the price. I found 2 pair at another place for the price of one pair here even with their 50%off of lenses sale.

I have had nothing but problems with my prescription. They adjusted it once (a different Dr. than the one that examined me) but after the glasses were remade, I still couldn't see clearly. Went back again and saw the original Dr. He told me my glasses were not adjusted properly and flippently sent me on my way. He was rude and condescending - did not look at my eyes again or offer to adjust the glasses which he said were not correctly fitted. My only option now appears to be to pay for another exam elsewhere. Very disappointing and unprofessional.

I was referred here by a friend. I have steered two others away from this store and will tell my friend about all the difficulty.

 

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