I was a bit apprehensive going to another dentist in the city--my last experience left me in a lot of pain for well over a month...all for a very simple procedure. Luckily, my second choice ended up being the better one. The staff at Big Smile Dental is friendly, personable and knowledgable. I only had x-rays and a general check up done today, but I will be returning anytime I need dental work done. With my first dentist, I was nervous everytime I had to go back (the "simple" procedure required about 5 visits to get it right) However, I feel confident that, upon my return to Big Smile Dental, things will be handled professionally, efficiently...and pain free.
P.S. The rooms are equipped with massaging chairs and TV! Takes a bit of the sting out of going to the dentist, you know? ;)
Pros: friendly and helpful staff, general office ambience (well lit, etc),
Cons: none that I can think of right now