M Martin & Company Jewelers

When chosing my engagement ring for my Fiance , i had searched the city far and wide, from shopping Mall's to main street stores and most of the shops at Jewelers row downtown. I found that when i steped into M Martin's store it was a total different experience. There i met Mr Steve Martin who was willing to spend time showing me different things that i had not seen or heard of at the other stores. He was an absolute gentleman and acted like a true professional. When i seen the final product after it had been made i was very happy as i think i got a fabulous deal, a ring with a excellent cut in diamond, clarity and grading. I would recommend M Martin jewelers as a top class establishment with wonderful staff and will sure be using them in the future.

Pros: Guaranteed a true, honest and professional service.

Cons: None!!!

Posted 10/07/08

23 years ago I bought my then fiance (now ex-wife..lol) a ring from M. Martin. It was beautiful and people routinely stopped her in the hall or at the store or on the street to tell her what a beautiful ring it was! I took this ring at times to be inspected at your normal mall jewlery store and they too commented on the beauty and told me they couldn't even get a stone like it! I was concerned enough that each time I got the ring back I would inspect it through a lupe to ensure it was still our stone! Steve taught me so much about buying a stone, and taught me the most important aspect of a jeweler...trust! I now am again pondering "giving it a go" and unlike many others here will be going to M. Martin first and I imagine last to buy my next engagement ring. Save me a good one, Steve!

Pros: You will get twice the ring for half the price; jewelry stores confirmed!

Cons: No fancy chairs or decor....(who cares)

Posted 08/18/08

When looking for an engagement ring, I walked in here off the street with no referral or appointment. Mr. Martin sat me down and spent an hour teaching me about diamonds and pulling out some he happened to have in the store. He was patient, intelligent, and very pleasant to learn from.

Unfortunately, I didn't realize how crucial having an appointment at a lot of these stores was because they have to pull diamonds in from other stores they sell through. As I was under some time constraints to essentially pick something out that day, I ended up buying the diamond from another store that I had made an appointment with (not to take anything away from them, because it worked out great). Nevertheless, my experience with Mr. Martin was so pleasant I thought it was only fair to encourage everyone to check him out when you are in the market.

Pros: Nice guy, good teacher

Cons: Appointment necessary if you want to see anything

Posted 07/16/08

This is one store you will want to visit. First of all, if you want to know anything about diamonds, visit their web site. They have more information on their site than every other site I visited combined. I had previously shopped around a bit on Jewelers Row looking for a round GIA stone with the cut grade of "excellent" and barely found any. Steve was able to show me the largest selection of GIA diamonds with the "excellent" cut grade that I could find anywhere. Of course, then I found out "the boss" (my girlfriend) wanted a princess cut. I figured if their round diamonds were all so nice, their princess cuts would be too. I picked out a beautiful stone my girlfriend loves. I was impressed by their knowledge (a wall full of GIA diplomas) and felt comforatble the the store had been in business for over sixty years. There is no question I will be a lifetime customer.

Pros: Honest and knowledgeable

Cons: None

Posted 05/08/08

M Martin & Co. came highly recommended by a close friend and though now living in Bulgaria, I gave them a try. Steve answered all of my questions thoroughly and exceeded ALL other jewelers - even the well-known ones with their characteristic turquoise-blue boxes I visited in person. I felt confident enough and ended up buying a beautiful 1+carat diamond engagement ring in a custom setting ONLINE without visiting in person. After the wedding, my wife and I visited Chicago and dropped by the shop to have her rings cleaned and polished and finally met Steve and the team in person. Probably a little crazy, but we just made another visit all the way from Europe to downtown Chicago specifically to visit their shop and then spend a few days in Museums and shopping. M Martin & Co. are truly iconic jewelers for Chicago!

Pros: Service, Quality, Knowledge, Location

Cons: None

Posted 11/22/07

M.Martin was recommended by several of our friends. I had to get my wife an anniversary present. I specifically asked for the owner, Steve. He was very helpful and made good suggestions which were within the budget I had set for myself. I walked out very happy and my wife thought I was a hero!

Pros: Really knew his product. Not like chain stores were the clerk might be there for a short time.

Cons: None

Posted 11/19/07

I found my shopping experience to be interesting. I started out going to a couple of stores that had a lot of diamonds listed on their web site. Neither store actually had any of the diamonds listed but offered to order similar ones for me from their computer. Thinking this was the norm for doing business, I had one of the stores order in two diamonds for me to see. The jeweler told me both of them looked nice judging by the numbers on the computer screen. I came back a few days later but didn't like either stone. On the way out of the Jewelry Center Building I stopped at M. Martin and Co. Though they were kind of busy and I didn't have an appointment, Stan took care of me. He was able to show me actual diamonds for me to compare. He explained how they select their diamonds, and also showed me why you can't look at numbers on a computer screen to tell if a diamond is nice (he didn't have to convince me on that). I found a stone the first time and a mounting that was perfect. I don't claim to be an expert, but their stones sure looked nicer that anything else I had seen.

Pros: They showed diamonds-not numbers from a computer screen.

Cons: None

Posted 10/22/07

I worked in a jewelry store for a few years working my way through college and law school, and although this was a number of years ago, I think I am better versed in diamonds and jewelry than most consumers. I was looking for a princess or round diamond. Of a number of places I visited, the stones at M. Martin were by far the best "make" as we used to call it in the trade. I decided to buy a GIA stone with an "excellent" cut grade. They were able to show me more stones with this cut grade than any of the stores I visited. The reality was that most of the stores I visited didn't have any. I found their mountings were of the highest quality also. I not only looked at the mounting I was buying, but I looked at the general quality and execution of others they had in stock. I bought a mounting they had and made some slight design changes which they executed perfectly. You will do very well to check them out.

Pros: Nice people. I worked with Steve and Stan.

Cons: Absolutely none

Posted 08/21/07

I've never posted a review before but I thought I should because City Search helped me, so I hope this helps others. I started shopping for a diamond on Jewelers Row on Wabash. I wasn't very happy and sometimes felt I was getting high pressure. Because I had done so much research before starting to shop, I thought I knew enough to purchase over the internet. I bought a stone from a large company. I thought I bought their best signature ideal diamond. I went back to Jewelers Row but this time went into the Jewelers Center Building, which I didn't go in before. I happened on to M. Martin Jewelers. I figured as long as I was there I would look at what they had to offer. They showed me a stone for an equivalent price that frankly blew mine away. What I liked is that they explained a lot of things to me that I didn't know and at no time did they every disparage the diamond I had. I told them I need a day or two to think. I researched their company-they have a very informative web site and felt a lot more comfortable when I read some of the other CS reviews. I went back the next day and purchased the diamond and mounting (returned the internet stone). I am very happy with my purchase.

Pros: Nice people, good quality merchandise

Cons: none

Posted 06/17/07

I recently visited M. Martin Company, mainly on the suggestion of citysearch reviews. I was shopping for an engagement ring. After visiting, I am compelled to write one of my own. They took their time with me and answered all of my questions, educating me on diamonds more than I already knew. I really appreciated it. After visiting some "big name" stores, I was also very happy with the pricing. You pay wholesale for the diamond and the setting and "labor" is free.

There are so many stores in the Jeweler's mall, it is overwhelming where one could go. I definitely affirm the other reviews and say "Check out M. Martin & Co." They also have been in business for 68 years, so it isn't like they are a fly-by-night operation.

Pros: They answer questions and there is pretty much a no pressure approach.

Cons: You still have to pay for the diamond; hey, they're not cheap! :)

Posted 01/23/07

I recently had the best shoping experience. Not only did I get everything I asked for and more! I also had the most pleasant experience with the overall process and they even send me the piece to allow me to receive it as I didn't have time to pick it up in person. Finally, when pricing this piece elsewhere, I found the best deal with MMartin and Co. They are truly the best and I would Highly Recommend them to anyone!!!

Pros: Huge Thumbs Up for a great price and customer experience. A MUST VISIT when buying Jewelry!

Cons: NONE

Posted 11/02/06

Don't spend precious time doing too much research about diamonds, just talk to Steve at M.Martin, listen to the information he gives and backs it with examples and it will be all you need to make an excellent diamond purchase. No matter the size if the stone is not well cut it won't be brilliant and sparkle. Fitting the stone to the setting and sizing for her finger was perfect.

Posted 09/26/06

If you are looking for "top notch" jewlery from a person you can trust, look no further !!!! Not only does M. Martin & Company Jewelers deliver the best diamonds and jewelery in the business, but they are honest and strive to give you the best customer service possible.

I bought my wife several pieces of jewelery from them. Not only did I buy my wife's engagement ring and both our wedding bands, but I have also purchased diamond stud earrings, a diamond pendant necklace, and a diamond tennis bracelet for my wife. The smile these bring to her face are priceless !!!!!

M. Martin & Company...Keep up the good work !!!!! I will send all my friends your way !!!!

A Very Satisfied Customer

Pros: Best Diamonds, Honest People, Great Customer Service

Posted 09/25/06

I was recently shopping for a diamond engagement ring and found exactly what I was looking for at M. Martin & Co. I worked with Stan who was incredibly knowledgeable on the subject. He provided me with individualized attention and was able to answer all of my questions. The selection was also incredible. I shopped at many places and did not find diamonds of this quality anywhere other than M. Martin. I can't explain how happy I am to have found M. Martin and look forward to doing all of my jewelry shopping there in the future!

Pros: Selection, Knowledge, Professional

Cons: None

Posted 09/24/06

I wanted a high quality diamond and researched everything very thoroughly. By the way, they probably have the most informative diamond information web site on the net. I worked with Steve and found him to be the most knowledgeable of anyone I talked to. They had three rings I liked and Steve was able to combine the features I liked best from each one into my ring. My fiancee loved it.

Pros: Upfront & Honest!!!

Posted 09/23/06

Buying a diamond at M. Martin & Company Jewelers was a great experience. They educated me on the meanings of the diamond ratings, and showed me different diamonds to choose from. I feel that the sales person, Steve, that I worked with, is extremely knowledgeable. It was a pressure free enviroment for me, and I was able to get an excellent value for my money. After my experience working with M. Martin for my purchase, I don't know why anyone would want to go anywhere else. Thanks again, Steve!

Pros: Knowledgable staff, friendliness, value & quality

Cons: none

Posted 09/22/06

MMartin is a GREAT jewler. My fiance and I shopped Wabash fully and M Martin had the best diamonds. Their selection of mountings and guidance sold us; most importantly we got more than expected for a GREAT price, which isn't quite what we were anticipating. We're customers for life.

Pros: Patient jewlers, warm setting

Cons: None

Posted 09/21/06

We received a recommendation to go to M Martin on Wabash. We were not disappointed in the slightest! Steve Martin was wonderful to work with and created a unique and beautiful design to turn my antique engagement ring into a wedding band/engagement ring that's sautered together. People compliment me on it all the time and don't realize that the ring had been altered to create the new band. We also bought my husband's wedding band from them and he loves it! It's a simple thick white gold band - it fits and looks great, plus it was affordable. We will definitely go to Steve in the future for jewelry.

Posted 09/21/06

We were so happy with the service, choices, and quality at M Martin & Company Jewelers, that we recommend them to everyone we know!
My husband bought my AMAZING engagment ring there! We also bought both our wedding bands from M Martin & Company Jewelers. Every year on my birthday we go to M Martin & Company Jewelers to pick out something "special" We wouldn't think of going anyplace else!!!
I am constantly being complemented on the pieces that we purchased from M Martin & Company Jewelers. We don't even bother looking at other jewelery stores anymore, we know, we are getting the best quality and the fairest prices from M Martin & Company Jewelers!!!!

Posted 09/21/06

The only place I saw diamonds as good as they have was at Tiffany's. I brought them a picture of my dream ring, and they made it for me perfectly. I get compliments from everyone. I have already referred two other friends to them.

Posted 09/20/06

These guys are great. I shopped all over Wabash Avenue and this was by far the best experience.
The prices were very reasonable and they had a good selection of mountings. I was able to get what I want for far less than I thought. I learned a lot and felt comfortable about my purchase without feeling like I was 'being sold'. My (now) fiancee was thirlled - they have customer for life.

VERY HIGHLY RECOMMENDED!!!!

Pros: service, products, prices

Posted 09/19/06