OSF Saint Francis: Transplant Services

★★☆☆☆
  • 200 E Pennsylvania Ave 209

    Peoria, IL 61603

    Map & Directions
  • 309-655-4101

About OSF Saint Francis: Transplant Services

Health & Medical

Health & Medical
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2.0 1
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This is a very nice state of the art hospital. It offers services in all major medical specialities. The docs are top notch and the technology is leading edge. However, the nurses on the telemetry floor are so overworked that they have no time to check their patients. Their personal care techs were rude and non existent.. When you need a nurse it takes anywhere from 10-45 minutes for a response. In my 3 day stay I never was offered a shower, never had my bed linens changed and the staff never brought my towels and washcloths when I repeatedly asked for them. Medications were given to me and when I questioned them I was told to just take them anyway. I am in the medical profession and knew they were the incorrect medications so I did not. The staff acted as though they were inconvenienced by patient requests such as needing to go to the restroom or needing a towel and washcloth. I have stayed in numerous hospitals but this was the stay from hell, no faith in the nursing staff on this unit. The business office was even worse. You must pay your bill in full or they will arrange a loan for you at a local office at 21-24% interest. Many mistakes were made and they were not very co-operative with me or my insurance company. I was very satisfied with my doctor and procedure however. I will die before being transferred to this hospital again.

2
★★☆☆☆

This is a very nice state of the art hospital. It offers services in all major medical specialities. The docs are top notch and the technology is leading edge. However, the nurses on the telemetry floor are so overworked that they have no time to check their patients. Their personal care techs were rude and non existent.. When you need a nurse it takes anywhere from 10-45 minutes for a response. In my 3 day stay I never was offered a shower, never had my bed linens changed and the staff never brought my towels and washcloths when I repeatedly asked for them. Medications were given to me and when I questioned them I was told to just take them anyway. I am in the medical profession and knew they were the incorrect medications so I did not. The staff acted as though they were inconvenienced by patient requests such as needing to go to the restroom or needing a towel and washcloth. I have stayed in numerous hospitals but this was the stay from hell, no faith in the nursing staff on this unit. The business office was even worse. You must pay your bill in full or they will arrange a loan for you at a local office at 21-24% interest. Many mistakes were made and they were not very co-operative with me or my insurance company. I was very satisfied with my doctor and procedure however. I will die before being transferred to this hospital again.

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