Plumbing Company

★★☆☆☆

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Home Construction & Remodeling

Home Construction & Remodeling
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Roto-Rooter Plumbing & Drain Service

1350 Tri State Parkway Gurnee, IL

2.0 8
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these guys are complete scam artists! They lure you in with an initial low price but beware, they will try to get as much money out of you that they can using sneaky tactics and outright lies! Do not use this company or A plus plumbing, dans plumbing, dr drain surgeons or Wally Blanton plumbing which are all the same guy. They dug up my yard for a broken pipe I did not have. They used a camera but would not show me. That's because there was nothing wrong! I had to pay someone else just to fix the mess they left behind. In the end it cost me thousands for something I didn't need fixed in the first place!!!!

1
★☆☆☆☆

these guys are complete scam artists! They lure you in with an initial low price but beware, they will try to get as much money out of you that they can using sneaky tactics and outright lies! Do not use this company or A plus plumbing, dans plumbing, dr drain surgeons or Wally Blanton plumbing which are all the same guy. They dug up my yard for a broken pipe I did not have. They used a camera but would not show me. That's because there was nothing wrong! I had to pay someone else just to fix the mess they left behind. In the end it cost me thousands for something I didn't need fixed in the first place!!!!

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This business has had 12 disputes with the bbb in 24 months.
They go by many names and even have been written up in the Milwaukee Sentinel Journal
http://www.jsonline.com/news/wisconsin/32469954.html at the time the article was written his business was using another name and had more than 16 BBB.org disputes filed.
You can view their current Better Business rating here http://www.bbb.org/chicago/business-reviews/plumbers/da-drain-surgeon-in-lakemoor-il-88363515

Some of his other business names are:
Dr. Drain Surgeon
A-A Plumber Within 1 Hr.
A AABBEY Plumbing & Sewer
Dr. Drain Surgeon
A.ABBOTT & Sons Plumbing & Sewer
Dan's Sewer Inc
A+ Rooter Guys
AAA Best Rooter
Drain Openers Plumbing & Sewer
A-1 Drain Doctor
911 Rooter Sewer & Drainage
AAX Stink Plumbing
AAA Electro Rooter
They have done thousands of dollars in damage to our home and property all for unnecessary fraudulent repairs.

1
★☆☆☆☆

This business has had 12 disputes with the bbb in 24 months.
They go by many names and even have been written up in the Milwaukee Sentinel Journal
http://www.jsonline.com/news/wisconsin/32469954.html at the time the article was written his business was using another name and had more than 16 BBB.org disputes filed.
You can view their current Better Business rating here http://www.bbb.org/chicago/business-reviews/plumbers/da-drain-surgeon-in-lakemoor-il-88363515

Some of his other business names are:
Dr. Drain Surgeon
A-A Plumber Within 1 Hr.
A AABBEY Plumbing & Sewer
Dr. Drain Surgeon
A.ABBOTT & Sons Plumbing & Sewer
Dan's Sewer Inc
A+ Rooter Guys
AAA Best Rooter
Drain Openers Plumbing & Sewer
A-1 Drain Doctor
911 Rooter Sewer & Drainage
AAX Stink Plumbing
AAA Electro Rooter
They have done thousands of dollars in damage to our home and property all for unnecessary fraudulent repairs.

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The worst experience of my life as a homeowner! I wouldn't hire them to do work for my worst enemy. Well on second thought maybe I would! They attempted to re do the contract and original qoute as well as overcharge me only after I called them out on not completing the job when they said they would, and rushing through the work. When I called them on this they're employees were very unprofessional. The work was half done, and left a mess. They wouldn't return my calls about my complaints. Once I was able to reach someone they said they'd send someone out. They never did! Buyer beware, you will be throwing your money down the drain. Do research first! They a whole uncovered, dirt on my grass, a tree out leaning to where it died, and didn't bother to except responsibility for anything!

1
★☆☆☆☆

The worst experience of my life as a homeowner! I wouldn't hire them to do work for my worst enemy. Well on second thought maybe I would! They attempted to re do the contract and original qoute as well as overcharge me only after I called them out on not completing the job when they said they would, and rushing through the work. When I called them on this they're employees were very unprofessional. The work was half done, and left a mess. They wouldn't return my calls about my complaints. Once I was able to reach someone they said they'd send someone out. They never did! Buyer beware, you will be throwing your money down the drain. Do research first! They a whole uncovered, dirt on my grass, a tree out leaning to where it died, and didn't bother to except responsibility for anything!

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I was very weary about hiring a plumbing company for my sewer problem. I called three different companies and heard all of them out with the help of my father. All of them talked a good talk, but two of the three were very unprofessional adn one was MUCH hogher priced. I did research on Blanton and was a little sceptical, but the man that was at my home was reassuring and seemed so honest and trustworthy.THANK GOD we listened to our instincts and hired them. They went over and beyond what they contracted to do to. They explained the job thoroughly to a tee and helped us understand, as we were not experienced with this type of work. They were wonderful from start to finish. Mt Dads brother has been in Plumbing all his life but he is retired now. He said they did a great job at a more than fair price. I would strongly recommend hiring them.

5
★★★★★

I was very weary about hiring a plumbing company for my sewer problem. I called three different companies and heard all of them out with the help of my father. All of them talked a good talk, but two of the three were very unprofessional adn one was MUCH hogher priced. I did research on Blanton and was a little sceptical, but the man that was at my home was reassuring and seemed so honest and trustworthy.THANK GOD we listened to our instincts and hired them. They went over and beyond what they contracted to do to. They explained the job thoroughly to a tee and helped us understand, as we were not experienced with this type of work. They were wonderful from start to finish. Mt Dads brother has been in Plumbing all his life but he is retired now. He said they did a great job at a more than fair price. I would strongly recommend hiring them.

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AFTER I hired this company to hydro jet and rod out my plumbing at my ground level office building in Chicago, I got pretty nervous after reading these reviews. If I would have read them BEFORE I hired them, I certainly would have found someone else. My expereince however was much better. We had a very stubborn drain (40 years of buildup) and they gave me an estimate of $850 to hydrojet the main sewer line. It sounded pretty high, but I found someone else on craigslist a month earlier to do the rod out for $300.00 and all they did was NOT fix the problem and broke my toilet. That was spent money down the drain..no pun intended. I had 2 guys here for 2 hours who worked the line with difficulty, then they called for backup help, and 2 more guys (all very nice) for 2 more hours and they worked extremely hard to clear the pipes. They hydro jetted, then they rodded, then hydrojetted again and finally achieved success. If they didnt try so hard, they could have easily told me that they would have to tear up the street, which of course would have cost many thousands. They also put a camera through the line, which I was able to watch and found it fascinating. They discovered the cause of the problem where our sewer line met with the city line, where you could see much corrosion and a 4" opening as compared to our 6" line. They gave me a video tape which will help me get the city to pay for future repairs, if necessary. For now, we are in good shape as they were able to clear 40 years of buildup. I appreciate their hard work and persistence, and best of all, they honored the estimate and they cleared the drain and our toilets are flushing. I would highly recommend them for their hard work and honesty.

5
★★★★★

AFTER I hired this company to hydro jet and rod out my plumbing at my ground level office building in Chicago, I got pretty nervous after reading these reviews. If I would have read them BEFORE I hired them, I certainly would have found someone else. My expereince however was much better. We had a very stubborn drain (40 years of buildup) and they gave me an estimate of $850 to hydrojet the main sewer line. It sounded pretty high, but I found someone else on craigslist a month earlier to do the rod out for $300.00 and all they did was NOT fix the problem and broke my toilet. That was spent money down the drain..no pun intended. I had 2 guys here for 2 hours who worked the line with difficulty, then they called for backup help, and 2 more guys (all very nice) for 2 more hours and they worked extremely hard to clear the pipes. They hydro jetted, then they rodded, then hydrojetted again and finally achieved success. If they didnt try so hard, they could have easily told me that they would have to tear up the street, which of course would have cost many thousands. They also put a camera through the line, which I was able to watch and found it fascinating. They discovered the cause of the problem where our sewer line met with the city line, where you could see much corrosion and a 4" opening as compared to our 6" line. They gave me a video tape which will help me get the city to pay for future repairs, if necessary. For now, we are in good shape as they were able to clear 40 years of buildup. I appreciate their hard work and persistence, and best of all, they honored the estimate and they cleared the drain and our toilets are flushing. I would highly recommend them for their hard work and honesty.

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We felt robbed after using this company....and be careful...they go by many names. They broke their camera in our drain, and then said our pipe was broken, just so they could retrive their expensive equiptment. Had to dig a trench in front of our house and break apart our floor to retrieve their camera. Very expensive and shady business practices.

1
★☆☆☆☆

We felt robbed after using this company....and be careful...they go by many names. They broke their camera in our drain, and then said our pipe was broken, just so they could retrive their expensive equiptment. Had to dig a trench in front of our house and break apart our floor to retrieve their camera. Very expensive and shady business practices.

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0 out of 1 people found this review helpful.

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I used the last year and had my entire sewer replaced. it cost me 12,000. Will digging the trench instead of shoring the walls proper they only used wood and a wall collapsed dropping my concrete stoop 2 feet. They told me I had to replace the dirt with slurry and wanted to charge me $800. I complained that it was there fault and cut it half. I still did find that fair and was not going to pay the $400, but they charged my credit card without my approval. They also broke my sidewalk and refused to respond to calls until I told them I was calling the city and get them involved and they had a crew out in a day. after they fixed the sidewalk they left a pile on cement on my lawn ruining it. lastly they were aggressive in getting paid upfront for the entire job, telling me that they would dig up my lawn at 10 PM and pull out my sewer pipe. I told them I would call the police on them and the relented. I will never do business with them again. I recommend you stay away from them at all costs, consider yourself warned

PROS: Showed up within 2 hours of flooding
CONS: everything else except the fast response

1
★☆☆☆☆

I used the last year and had my entire sewer replaced. it cost me 12,000. Will digging the trench instead of shoring the walls proper they only used wood and a wall collapsed dropping my concrete stoop 2 feet. They told me I had to replace the dirt with slurry and wanted to charge me $800. I complained that it was there fault and cut it half. I still did find that fair and was not going to pay the $400, but they charged my credit card without my approval. They also broke my sidewalk and refused to respond to calls until I told them I was calling the city and get them involved and they had a crew out in a day. after they fixed the sidewalk they left a pile on cement on my lawn ruining it. lastly they were aggressive in getting paid upfront for the entire job, telling me that they would dig up my lawn at 10 PM and pull out my sewer pipe. I told them I would call the police on them and the relented. I will never do business with them again. I recommend you stay away from them at all costs, consider yourself warned

PROS: Showed up within 2 hours of flooding
CONS: everything else except the fast response

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1 out of 1 people found this review helpful.

.

Recently I was unfortunate enough to have use the services of blanton. My drains had backed up into my basement at 8 pm and blanton was able to come out at no cost. Once at my house, the tech rodded (barely 5 minutes) to get the water to drain and then informed my wife (I had to go to work) that the clean out drain would have to be hydrojetted and that it would cost a whopping 1500 bucks. When the techs returned the next day they hooked up the water did thier thing and were gone in less than 25 minutes. Do the math, thirty minutes work for 1500 bucks!! I have since done some research and found that other local plumbers are charging between 450 and 700 dollars for the smae service. I would like to warn the public about the poor business practices that this company uses. I am sure that they will not hesitate to take advantage of other unsuspecting people and I am very sure they have done the same in the past. **DO NOT USE THIS COMPANY** Shop around, even if it is an emergency. I am positive that you find better quality at a more reasonable price.

1
★☆☆☆☆

Recently I was unfortunate enough to have use the services of blanton. My drains had backed up into my basement at 8 pm and blanton was able to come out at no cost. Once at my house, the tech rodded (barely 5 minutes) to get the water to drain and then informed my wife (I had to go to work) that the clean out drain would have to be hydrojetted and that it would cost a whopping 1500 bucks. When the techs returned the next day they hooked up the water did thier thing and were gone in less than 25 minutes. Do the math, thirty minutes work for 1500 bucks!! I have since done some research and found that other local plumbers are charging between 450 and 700 dollars for the smae service. I would like to warn the public about the poor business practices that this company uses. I am sure that they will not hesitate to take advantage of other unsuspecting people and I am very sure they have done the same in the past. **DO NOT USE THIS COMPANY** Shop around, even if it is an emergency. I am positive that you find better quality at a more reasonable price.

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0 out of 1 people found this review helpful.

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