Belleville Animal Clinic

★★★★☆
  • 1600 North Belt East

    Belleville, IL 62221

    Map & Directions
  • 618-233-5720

About Belleville Animal Clinic

Categories
  • Pet Stores
  • Pet Fences
  • Pet Services
  • Veterinarians
  • Emergency Vets
Details
  • Microchip Implants
Hours
M-Th 7:30am-8pm, F 7:30am-7:30pm, Sa 7:30am-5pm, Su 8am-5pm
Special Offer
Your Full Service Veterinary Clinic.
Specialties
  • Bird Vets;Cat Vets;Dog Vets;Exotic Pet Vets;Large Animal Vets;Rabbit Vets;Reptile Vets;Rodent Vets
Services
  • Rabbit Veterinarians
  • Reptile Veterinarians
  • Veterinary Clinics
  • Microchip Identification
  • Exotic Pets
  • Preventive Care
  • Birds
  • Spaying & Neutering
  • Hospital Services
  • Dental Care
3.625 8
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After building a relationship with the Belleville Animal Clinic for 4+ years, sadly I am forced to take my pets elsewhere. It is highly unlike me to voice opinions and write reviews, however this situation is a definite exception. I am highly DISSAPPOINTED and feel utterly DISRESPECTED.

CUTTING TO THE CHASE: Unprofessional, Dirty facility, Yearly price increases, Hidden costs, Rude staff (especially receptionists), Poor management, Unnecessary testing, & Varying fees for the same services (just different labeling/pricing on the receipt for the same service---ie. wellness exam vs. physical exam). In waiting area full of people BAC requested post-dated check when unable to pay full amount for office visit for diarrhea which ended up costing $273 (no account balance at this time).

BRIEF LOOK BACK- Between my mother & me, combined we have spent $2800+ at this location on our pets over the last few years. There has been many times we have carried a balance for a short period due to the high pricing and extensive treatments that were needed (we rescued a chained-up beagle from a nearby pub and discovered he had been critically infected with heartworm). In addition, my mothers beagle was hit by a car, and the BAC gave my mother false hope in thinking he could make it, when really he should have been put down immediately; instead of racking up costs with diagnostics, overnight stays, and treatments for nearly 3 days costing over $1100.

ICING ON THE CAKE-My dog had diarrhea last month. I took her to the BAC in fear of any possible electrolyte imbalances. After the visit I go to pay the bill after to agreeing to an exam & basic lab work, in addition to some antibiotic ($20), special food ($16), and probiotics ($7). I also got her heartworm test ($30) as this was due 2 weeks later (I did not want them to draw blood any more than needed because they often had to needle-stick her numerous times before they successfully drew bloodeven though I would tell the vet repeatedly that the back leg is the best). By the end of the 30 minute visit, my bill was $273for a visit for diarrhea! I was gracious for their services. I told the receptionist I would pay $100 now and the rest in the near future. The receptionist, Taylor, rolled her eyes and quickly changed her attitude, well, I will have to call my administrator to validate this. I explained I have ran a balance in the past and there has never been any issues. There was no account balance at this time. Taylor quickly reached the administrator, Cheryl. In a waiting area full of clients, Taylor then asked me for a post-dated check. Completely unprofessional! I was mortified! I replied in utter shock that I did not have a check with me and that I was good for it. I never thought those words would ever come out of my mouth. I cannot remember the last time I was this embarrassed. IF it were not for this incident, I would have paid my bill and continue to return. Two weeks later I brought my dog in for her vaccines. An exam was done in which the cost was different from the exam done during the office visit, even though the vet repeated the same assessment (I am a registered nurse and would recognize if additional techniques were performed). At the close of this visit, I paid my entire balance and told them I would be changing vet and made a request for medical records. The receptionists said nothing, were completely uncaring and indifferent.
The BAC has now lost two very loyal clients. Not to mention lost another relative who was charged $100 for a phone call.

PRO's: Lots of vet's so easy to get appointment. Seemingly knowledgeable vets, however may over test/recommend due to instruction by management-?? (staff payroll has to be made up somewhere!)

1
★☆☆☆☆

After building a relationship with the Belleville Animal Clinic for 4+ years, sadly I am forced to take my pets elsewhere. It is highly unlike me to voice opinions and write reviews, however this situation is a definite exception. I am highly DISSAPPOINTED and feel utterly DISRESPECTED.

CUTTING TO THE CHASE: Unprofessional, Dirty facility, Yearly price increases, Hidden costs, Rude staff (especially receptionists), Poor management, Unnecessary testing, & Varying fees for the same services (just different labeling/pricing on the receipt for the same service---ie. wellness exam vs. physical exam). In waiting area full of people BAC requested post-dated check when unable to pay full amount for office visit for diarrhea which ended up costing $273 (no account balance at this time).

BRIEF LOOK BACK- Between my mother & me, combined we have spent $2800+ at this location on our pets over the last few years. There has been many times we have carried a balance for a short period due to the high pricing and extensive treatments that were needed (we rescued a chained-up beagle from a nearby pub and discovered he had been critically infected with heartworm). In addition, my mothers beagle was hit by a car, and the BAC gave my mother false hope in thinking he could make it, when really he should have been put down immediately; instead of racking up costs with diagnostics, overnight stays, and treatments for nearly 3 days costing over $1100.

ICING ON THE CAKE-My dog had diarrhea last month. I took her to the BAC in fear of any possible electrolyte imbalances. After the visit I go to pay the bill after to agreeing to an exam & basic lab work, in addition to some antibiotic ($20), special food ($16), and probiotics ($7). I also got her heartworm test ($30) as this was due 2 weeks later (I did not want them to draw blood any more than needed because they often had to needle-stick her numerous times before they successfully drew bloodeven though I would tell the vet repeatedly that the back leg is the best). By the end of the 30 minute visit, my bill was $273for a visit for diarrhea! I was gracious for their services. I told the receptionist I would pay $100 now and the rest in the near future. The receptionist, Taylor, rolled her eyes and quickly changed her attitude, well, I will have to call my administrator to validate this. I explained I have ran a balance in the past and there has never been any issues. There was no account balance at this time. Taylor quickly reached the administrator, Cheryl. In a waiting area full of clients, Taylor then asked me for a post-dated check. Completely unprofessional! I was mortified! I replied in utter shock that I did not have a check with me and that I was good for it. I never thought those words would ever come out of my mouth. I cannot remember the last time I was this embarrassed. IF it were not for this incident, I would have paid my bill and continue to return. Two weeks later I brought my dog in for her vaccines. An exam was done in which the cost was different from the exam done during the office visit, even though the vet repeated the same assessment (I am a registered nurse and would recognize if additional techniques were performed). At the close of this visit, I paid my entire balance and told them I would be changing vet and made a request for medical records. The receptionists said nothing, were completely uncaring and indifferent.
The BAC has now lost two very loyal clients. Not to mention lost another relative who was charged $100 for a phone call.

PRO's: Lots of vet's so easy to get appointment. Seemingly knowledgeable vets, however may over test/recommend due to instruction by management-?? (staff payroll has to be made up somewhere!)

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After building a relationship with the Belleville Animal Clinic for 4+ years, sadly I am forced to take my pets elsewhere. It is highly unlike me to voice opinions and write reviews, however this situation is a definite exception. I am

3

After building a relationship with the Belleville Animal Clinic for 4+ years, sadly I am forced to take my pets elsewhere. It is highly unlike me to voice opinions and write reviews, however this situation is a definite exception. I am

.

Had to take my animals back numerous times for the same thing which, by the way, is still not fixed. The receptionist is beyond rude. I complained about her and in retaliation she came to my job and filed a complaint about me.

1

Had to take my animals back numerous times for the same thing which, by the way, is still not fixed. The receptionist is beyond rude. I complained about her and in retaliation she came to my job and filed a complaint about me.

.

my dog has had the same allergy issue for years and this vet quickly gave her meds upon the first visit that took care of the issue, so hopes were high. for the past few months they started switching her meds and putting her on stuff that does not help her allergies and now she is miserable. Im constantly paying $45 just for a "check up" to tell me she has allergies.. duh, and they wont refill/change her meds without another appointment every time. I have spent nearly $1000 on a little over a year on meds and appointments. The constant check ups are just to drain your wallets. This vet may be fine if your pet rarely has problems and maybe just needs their occaisional shots but DO NOT bring your pet here if they normally have issues like mine. You will have no money.

2
★★☆☆☆

my dog has had the same allergy issue for years and this vet quickly gave her meds upon the first visit that took care of the issue, so hopes were high. for the past few months they started switching her meds and putting her on stuff that does not help her allergies and now she is miserable. Im constantly paying $45 just for a "check up" to tell me she has allergies.. duh, and they wont refill/change her meds without another appointment every time. I have spent nearly $1000 on a little over a year on meds and appointments. The constant check ups are just to drain your wallets. This vet may be fine if your pet rarely has problems and maybe just needs their occaisional shots but DO NOT bring your pet here if they normally have issues like mine. You will have no money.

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This is a great clinic! The staff is very friendly and the care is first rate. The prices are very reasonable. I highly recommend their services!

5
★★★★★

This is a great clinic! The staff is very friendly and the care is first rate. The prices are very reasonable. I highly recommend their services!

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The staff here is very friendly and caring. When you take your pet there, they are interested in any concerns you may have. They do surgery, sick care as well as regular shots. We took our dog there when she stepped on a roofing nail and they got it right out for us. They really do care here! Wonderful staff!

4
★★★★☆

The staff here is very friendly and caring. When you take your pet there, they are interested in any concerns you may have. They do surgery, sick care as well as regular shots. We took our dog there when she stepped on a roofing nail and they got it right out for us. They really do care here! Wonderful staff!

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This one of the best veteranian clinics in the area. My cat had been treated at another local vet clinic and was given the wrong medication for worms on five locations. When my cat was not getting any better, a friend suggested I take her to Belleville Animal Clinic.

I am so glad I did, they saved her life. My two year old cat went from weighing 6pds and lethargic to 13 pds and happy and full of life. They called for her records and realized they were not even treating her for the right worms and my cat was slowly dieing.

They offer FULL service vet care on most household pets, with reasonable rates, friendly staff and caring doctors. Your pets are truley in good hands here.

PROS: Great staff very caring
CONS: NONE

4
★★★★☆

This one of the best veteranian clinics in the area. My cat had been treated at another local vet clinic and was given the wrong medication for worms on five locations. When my cat was not getting any better, a friend suggested I take her to Belleville Animal Clinic.

I am so glad I did, they saved her life. My two year old cat went from weighing 6pds and lethargic to 13 pds and happy and full of life. They called for her records and realized they were not even treating her for the right worms and my cat was slowly dieing.

They offer FULL service vet care on most household pets, with reasonable rates, friendly staff and caring doctors. Your pets are truley in good hands here.

PROS: Great staff very caring
CONS: NONE

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Prompt service, very kind and caring - they provide excellant care quickly and at very reasonable prices! Full service vet - surgery, well checks, shots and medications.

4
★★★★☆

Prompt service, very kind and caring - they provide excellant care quickly and at very reasonable prices! Full service vet - surgery, well checks, shots and medications.

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