Regents Park

★★☆☆☆
41.8035 -87.5851
Map and Directions to Regents Park

877-264-2939

5020-5050 S. Lake Shore Drive

Chicago, IL

60615

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About Regents Park

Hours
Mon 9am-6pm, Tue 10am-6pm, Wed 9am-7pm, Thu 10am-6pm, Fri 9am-6pm, Sat 10am-5pm, Sun 1am-5pm

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2.0 5
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.

Pros: Great views and close to the lake.
Cons: Pretty much everything else.

I moved in to "luxury" Regents Park just over a month ago and, great views and easy access to the lakefront aside, have been repeatedly disappointed by myriad issues.
Although the leasing office personnel may seem friendly and helpful to someone stopping in to view the property it would seem that they don't have a good idea about the reality of living in the building. Things went downhill from the moment we signed the lease. Are the following consistent with a building that advertises itself as 'luxury'?
A few highlights from our tenure thus far in Regents Park:
-We had movers driving a truck from the East Coast. Regents Park has a 'policy' (which we weren't told about until after signing the lease. Furthermore, E in the leasing office had reassured me that move-in would be "really flexible" and "not a problem at all") of only allowing a two-hour block of time per day to use the elevator for moving. I have never encountered such a ludicrous short-sighted policy and I've lived in my share of non-"luxury" apartments. Needless to say, our movers couldn't get the job done in a mere two hours (didn't help that surly "concierge" S showed up late and we were repeatedly interrupted by maintenance staff) and we were then chastised by surly S for using other elevators. This could easily have been prevented by not having such a short-sighted inflexible move-in 'policy'.
-Two weeks to get mailbox keys? Ridiculous....and then to have management tell us that they can't give us access to our mailbox in the interim? That our only option was to manage to intercept the postal worker with the hope that he/she would give us access?
-Every single time (literally every single time, at least five or six times now) we have done laundry we have had to call maintenance for issues of washers and/or dryers malfunctioning and not being labeled as such (there are more machines out of order than there are 'out of order' signs available.....not a good sign!). Every time there are a number of washers that are tagged as being 'out of order' and multiple more that are clearly out of order (eg pools of standing scummy water) and others that the unfortunate tenants do not discover are out of order until we come to transfer our clothes from washers to dryers. Each time I've done laundry at least one of the washers malfunctions: when I go to transfer clothes from washer to dryer the washer is either full of water that the clothes are just sitting in or the water has drained but the clothes are covered in detergent. This is endlessly frustrating not to mention a waste of money and time. Today when this happened I called the 'concierge' (surly S yet again) though had to try calling six times before he picked up to request that maintenance come and pay for a re-attempt at a washer. I ended up waiting 32 minutes (yes, I counted as this is tremendously frustrating) before maintenance arrived to start the machine. (Please note that I don't fault the maintenance guy at all. Every time he is apologetic and encourages me to keep complaining to management etc: how can he possibly attend to all the issues going on in both the north and south towers? This is management's problem which needs to be tended to.) Now I'm in the middle of another 40 minute wait to see if this washer actually works or not...so what should have been a total of a 90 minute process to wash and dry clothes is now in excess of 200 minutes...and it's not done yet.This is recurrently beyond frustrating: I've complained to management before yet they seem impotent to do anything. In the midst of this process today I went up to speak with management....only to see that the office is closed today. I then went down to the leasing office as that seemed to be the only option: I was very frustrated and was speaking in an exercised manner but they were condescending and rude in return. C was, as ever, unhelpful; this was the first time I have encountered P. Despite his attitude of supreme condescension he assured me that he would follow-up and do 'everything he could' to address the situation. I'm not too optimistic; despite assuring me that he would be in contact via email today I haven't yet received the courtesy of follow-up.
If conditions improve I'll certainly update this review. In the meantime if you're looking to rent in Hyde Park please look elsewhere (eg non-MAC).

1
★☆☆☆☆

Pros: Great views and close to the lake.
Cons: Pretty much everything else.

I moved in to "luxury" Regents Park just over a month ago and, great views and easy access to the lakefront aside, have been repeatedly disappointed by myriad issues.
Although the leasing office personnel may seem friendly and helpful to someone stopping in to view the property it would seem that they don't have a good idea about the reality of living in the building. Things went downhill from the moment we signed the lease. Are the following consistent with a building that advertises itself as 'luxury'?
A few highlights from our tenure thus far in Regents Park:
-We had movers driving a truck from the East Coast. Regents Park has a 'policy' (which we weren't told about until after signing the lease. Furthermore, E in the leasing office had reassured me that move-in would be "really flexible" and "not a problem at all") of only allowing a two-hour block of time per day to use the elevator for moving. I have never encountered such a ludicrous short-sighted policy and I've lived in my share of non-"luxury" apartments. Needless to say, our movers couldn't get the job done in a mere two hours (didn't help that surly "concierge" S showed up late and we were repeatedly interrupted by maintenance staff) and we were then chastised by surly S for using other elevators. This could easily have been prevented by not having such a short-sighted inflexible move-in 'policy'.
-Two weeks to get mailbox keys? Ridiculous....and then to have management tell us that they can't give us access to our mailbox in the interim? That our only option was to manage to intercept the postal worker with the hope that he/she would give us access?
-Every single time (literally every single time, at least five or six times now) we have done laundry we have had to call maintenance for issues of washers and/or dryers malfunctioning and not being labeled as such (there are more machines out of order than there are 'out of order' signs available.....not a good sign!). Every time there are a number of washers that are tagged as being 'out of order' and multiple more that are clearly out of order (eg pools of standing scummy water) and others that the unfortunate tenants do not discover are out of order until we come to transfer our clothes from washers to dryers. Each time I've done laundry at least one of the washers malfunctions: when I go to transfer clothes from washer to dryer the washer is either full of water that the clothes are just sitting in or the water has drained but the clothes are covered in detergent. This is endlessly frustrating not to mention a waste of money and time. Today when this happened I called the 'concierge' (surly S yet again) though had to try calling six times before he picked up to request that maintenance come and pay for a re-attempt at a washer. I ended up waiting 32 minutes (yes, I counted as this is tremendously frustrating) before maintenance arrived to start the machine. (Please note that I don't fault the maintenance guy at all. Every time he is apologetic and encourages me to keep complaining to management etc: how can he possibly attend to all the issues going on in both the north and south towers? This is management's problem which needs to be tended to.) Now I'm in the middle of another 40 minute wait to see if this washer actually works or not...so what should have been a total of a 90 minute process to wash and dry clothes is now in excess of 200 minutes...and it's not done yet.This is recurrently beyond frustrating: I've complained to management before yet they seem impotent to do anything. In the midst of this process today I went up to speak with management....only to see that the office is closed today. I then went down to the leasing office as that seemed to be the only option: I was very frustrated and was speaking in an exercised manner but they were condescending and rude in return. C was, as ever, unhelpful; this was the first time I have encountered P. Despite his attitude of supreme condescension he assured me that he would follow-up and do 'everything he could' to address the situation. I'm not too optimistic; despite assuring me that he would be in contact via email today I haven't yet received the courtesy of follow-up.
If conditions improve I'll certainly update this review. In the meantime if you're looking to rent in Hyde Park please look elsewhere (eg non-MAC).

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.

In lived in Regents Park from 2009 to 2012.
The management changed when the building was sold in 2011. They fired the staff overnight.
When lease renewal came up, they increased my rent by 23% ($400), playing it dumb saying that the rent increased only a few percent, but removing the student discount that had applied for decades
I only got notified of the rent increase when I took the initiative to ask about renewal, as they failed to contact me. They only gave me the remaining time of my lease to stay or leave, i.e. 30 days.
I moved, but did not find the time to repaint the walls. Five months later they sent me one email asking for $350 for paint (about $200 in excess of what the paint job might have really costed). I refused and without informing me they sent the debt to a collecting agency.

The place is not even that nice, it's medium to poorly kept, the materials (walls, paint,etc...) is pretty cheap and overall it is extremely pricy. The garage is also very expensive (same price as a garage in downtown Chicago).

Do yourself a favor, go live somewhere else. There are many much cheaper/nicer/better managed building complexes within 100 yards of Regents Park.

1
★☆☆☆☆

In lived in Regents Park from 2009 to 2012.
The management changed when the building was sold in 2011. They fired the staff overnight.
When lease renewal came up, they increased my rent by 23% ($400), playing it dumb saying that the rent increased only a few percent, but removing the student discount that had applied for decades
I only got notified of the rent increase when I took the initiative to ask about renewal, as they failed to contact me. They only gave me the remaining time of my lease to stay or leave, i.e. 30 days.
I moved, but did not find the time to repaint the walls. Five months later they sent me one email asking for $350 for paint (about $200 in excess of what the paint job might have really costed). I refused and without informing me they sent the debt to a collecting agency.

The place is not even that nice, it's medium to poorly kept, the materials (walls, paint,etc...) is pretty cheap and overall it is extremely pricy. The garage is also very expensive (same price as a garage in downtown Chicago).

Do yourself a favor, go live somewhere else. There are many much cheaper/nicer/better managed building complexes within 100 yards of Regents Park.

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We moved into Regents last month as my husband is attending Business School at the University of Chicago. We have three young children and moved here from a very nice five bedroom house in the Atlanta suburbs... and needless to say were extremely nervous about such a huge lifestyle change. I also was worried because many reviews were so horrible. I knew I wanted to live in a nice, safe place and was within walking distance to Booth, so after looking ALL OVER Regents was really our best option. What I expected to be an inconvieniance has proved to be just the oposite! Living at Regents has been amazing for our family so far!

It might just be the crowd we run in,, but it seems that many people we have met here are lawschool students, or more "serious" business school students, so the atmosphere is quiet, respectful and friendly. We have never heard our neighbors, or experienced any unfriendly behavior from anyone who lives or works here. My husband is able to walk to school on nice days, or take the bus in a very reasonable amount of time. The elevators are always in working order and do not break down like many of the bad review said they do. Also, my very nerdy and techy husband has not had one complaint about the internet, which means it must be pretty great.

The staff here is AMAZING! Equilla, our leasing agent, worked really, really hard to get us an apartment that had enough space in our price range. We are getting a student discount and could not have afforded to live here had she not been so kind and "pulled some strings." The front door men are awesome, and know most of the people here by name, which made a huge impression on me. The activity co-ordinator, Jennifer, is super sweet and works really hard so that the kid's club, and other Regents events operate smoothly and are enjoyable. The grocery store here is super sweeeeeet, and while some of the items are overpriced ($7 for a box of cereal, yikes!) the majority of items are average grocery store prices ($2 for a jar of jam, $3 for a bag of cheese, etc.). The parking garage men are wonderful and helpful... I could go on and on as I have honestly not met one staff member here who has not totally blown me away. Coming from the friendly South, that is saying a lot!

The convieniance Regents offers for me, a mother, is unparalleled. There is a Dry Cleaner, grocery store, mail room, gym, pool, Kid Club, restaurant, "Starbucks" type coffee shop, parking garage, and laundromat IN THE BUILDING! Not to mention, the area around Regents has parks, grocery stores, and a lovely rooftop garden area. Basic household activities are just so. much. easier. When we first moved in and were unpacking I seriously never left the building, and thought it was really cool that I even had that option. Our apartment is right beside the trash chute, so instead of waiting to take it out once a week, we just convieniantly drop our trashbags down 26 floors and are done. Our bathtub started dripping and the day after letting the maintenance men know, they were over at our house and had it in perfect non-dripping condition.

I read about over hundred reviews before moving here, and did not know what to believe. I am a normal mother who has normal expectations but did not want to pay a lot and then be "screwed" by a luxury apartment that wasn't actually luxurious. After living here I believe that Regents has been really awesome for our family, and talking to other residents here, it seems as if we all feel the same. Our family moved here knowing that it was a more pricy option than living in the student housing ($2000 a month for a three bedroom three bath, plus $175 for underground parking), but honestly you get what you pay for. While my husband is busy at school for the next two years, I am happy to pay a little more to live in a happy and super nice place that I absolutely love!

5
★★★★★

We moved into Regents last month as my husband is attending Business School at the University of Chicago. We have three young children and moved here from a very nice five bedroom house in the Atlanta suburbs... and needless to say were extremely nervous about such a huge lifestyle change. I also was worried because many reviews were so horrible. I knew I wanted to live in a nice, safe place and was within walking distance to Booth, so after looking ALL OVER Regents was really our best option. What I expected to be an inconvieniance has proved to be just the oposite! Living at Regents has been amazing for our family so far!

It might just be the crowd we run in,, but it seems that many people we have met here are lawschool students, or more "serious" business school students, so the atmosphere is quiet, respectful and friendly. We have never heard our neighbors, or experienced any unfriendly behavior from anyone who lives or works here. My husband is able to walk to school on nice days, or take the bus in a very reasonable amount of time. The elevators are always in working order and do not break down like many of the bad review said they do. Also, my very nerdy and techy husband has not had one complaint about the internet, which means it must be pretty great.

The staff here is AMAZING! Equilla, our leasing agent, worked really, really hard to get us an apartment that had enough space in our price range. We are getting a student discount and could not have afforded to live here had she not been so kind and "pulled some strings." The front door men are awesome, and know most of the people here by name, which made a huge impression on me. The activity co-ordinator, Jennifer, is super sweet and works really hard so that the kid's club, and other Regents events operate smoothly and are enjoyable. The grocery store here is super sweeeeeet, and while some of the items are overpriced ($7 for a box of cereal, yikes!) the majority of items are average grocery store prices ($2 for a jar of jam, $3 for a bag of cheese, etc.). The parking garage men are wonderful and helpful... I could go on and on as I have honestly not met one staff member here who has not totally blown me away. Coming from the friendly South, that is saying a lot!

The convieniance Regents offers for me, a mother, is unparalleled. There is a Dry Cleaner, grocery store, mail room, gym, pool, Kid Club, restaurant, "Starbucks" type coffee shop, parking garage, and laundromat IN THE BUILDING! Not to mention, the area around Regents has parks, grocery stores, and a lovely rooftop garden area. Basic household activities are just so. much. easier. When we first moved in and were unpacking I seriously never left the building, and thought it was really cool that I even had that option. Our apartment is right beside the trash chute, so instead of waiting to take it out once a week, we just convieniantly drop our trashbags down 26 floors and are done. Our bathtub started dripping and the day after letting the maintenance men know, they were over at our house and had it in perfect non-dripping condition.

I read about over hundred reviews before moving here, and did not know what to believe. I am a normal mother who has normal expectations but did not want to pay a lot and then be "screwed" by a luxury apartment that wasn't actually luxurious. After living here I believe that Regents has been really awesome for our family, and talking to other residents here, it seems as if we all feel the same. Our family moved here knowing that it was a more pricy option than living in the student housing ($2000 a month for a three bedroom three bath, plus $175 for underground parking), but honestly you get what you pay for. While my husband is busy at school for the next two years, I am happy to pay a little more to live in a happy and super nice place that I absolutely love!

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0 out of 1 people found this review helpful.

.

I have lived here for close to 7 years. The security system the other reviewer noted exists no longer. Antheus Capital overwhelmed us last Thursday (Oct. 27) when they fired every concierge, maintenance, parking lot, and office personnel employee! I understand business all too well, but I do not understand buying a business and then firing everyone before you know the new business. The former employees know these buildings (1031 units) inside out. Now we have a skelteton crew that has never been taught anything trying to step on board. This morning I reported a laundry room overflow - water everywhere; it was not cleaned up for 2.5 hours. People are entering the building without permission because these totally untrained people are ignorant as to the correct procedures. The security doors are effective, but like all other things, they are only as effective as the people operating them. Don't move here. Antheus Capital from New Jersey has made it quite clear that they are here to make a buck and our safety means nothing to them.

3
★★★☆☆

I have lived here for close to 7 years. The security system the other reviewer noted exists no longer. Antheus Capital overwhelmed us last Thursday (Oct. 27) when they fired every concierge, maintenance, parking lot, and office personnel employee! I understand business all too well, but I do not understand buying a business and then firing everyone before you know the new business. The former employees know these buildings (1031 units) inside out. Now we have a skelteton crew that has never been taught anything trying to step on board. This morning I reported a laundry room overflow - water everywhere; it was not cleaned up for 2.5 hours. People are entering the building without permission because these totally untrained people are ignorant as to the correct procedures. The security doors are effective, but like all other things, they are only as effective as the people operating them. Don't move here. Antheus Capital from New Jersey has made it quite clear that they are here to make a buck and our safety means nothing to them.

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1 out of 1 people found this review helpful.

.

This is one of those muti storeyed apartment complex. They have furnished and unfurnished apartments. The view of lake Michigan is breath taking.... ofcourse the rent is more for the lake view. They have a good security system which is essential in that part of town. Major drawback .... visitors have to find road side parking which is next to impossible or shell out $15 for over night parking in the complex.

4
★★★★☆

This is one of those muti storeyed apartment complex. They have furnished and unfurnished apartments. The view of lake Michigan is breath taking.... ofcourse the rent is more for the lake view. They have a good security system which is essential in that part of town. Major drawback .... visitors have to find road side parking which is next to impossible or shell out $15 for over night parking in the complex.

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0 out of 1 people found this review helpful.

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