Ashland Tire & Auto

★★★★☆
  • 3737 N Ashland Ave

    Chicago, IL 60613

    Map & Directions
  • 773-549-0084

Automotive

Automotive
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Be very careful folks. I went there to replace 1 tire on my Audi A6. The car has 26,000 miles and is a leased vehicle that I'll be turning in six months from now. Was told "you only have about half-tread left so we will only sell you a

3
★★★★★

Be very careful folks. I went there to replace 1 tire on my Audi A6. The car has 26,000 miles and is a leased vehicle that I'll be turning in six months from now. Was told "you only have about half-tread left so we will only sell you a

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I showed up without an appointment after a blowout. They got me in and out in 25 minutes. The prices are reasonable but the customer service is absolutely impeccable. Everyone in the building had a smile on thier face. The gentleman who helped me was very knowledgable and gave me a few different options for my repair. More importantly, he didnt try to push me into anything i didnt want.

2
★★★★★

I showed up without an appointment after a blowout. They got me in and out in 25 minutes. The prices are reasonable but the customer service is absolutely impeccable. Everyone in the building had a smile on thier face. The gentleman who helped me was very knowledgable and gave me a few different options for my repair. More importantly, he didnt try to push me into anything i didnt want.

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I was looking to have my front breaks inspected and anticipated a replacement of pads and rotors. I woke up early to beat a possible morning rush, and without wasting any time, staff greated me very well, as I opened the door. I described what I was hearing from my breaks, the staff inspected the vehicle and didn't attempt to take advantage of my pocket book. I waited a short time as they had my parts delivered, replaced front rotors, and break pads. Price was what I anticipated, (after researching the night before). I WILL be back to service my vehicle again. I am now back on the highway thanks to the staff at Ashland Tire & Auto. Great guys gentlemen!

2
★★★★☆

I was looking to have my front breaks inspected and anticipated a replacement of pads and rotors. I woke up early to beat a possible morning rush, and without wasting any time, staff greated me very well, as I opened the door. I described what I was hearing from my breaks, the staff inspected the vehicle and didn't attempt to take advantage of my pocket book. I waited a short time as they had my parts delivered, replaced front rotors, and break pads. Price was what I anticipated, (after researching the night before). I WILL be back to service my vehicle again. I am now back on the highway thanks to the staff at Ashland Tire & Auto. Great guys gentlemen!

Pros: Comfortable waiting area

Cons: None to my knowledge.

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Recently I started going to Ashland Tire and Auto and they have great service. If I have problems, the problems are normally solved very quickly and without any hassle. Once I had a tire problem that they fixed very quickly, and when I took the car out it was making funny noises. At no cost, they looked at the car again, found out the problem and offered to fix it for me, or told me a way I can do it myself.

5
★★★★★

Recently I started going to Ashland Tire and Auto and they have great service. If I have problems, the problems are normally solved very quickly and without any hassle. Once I had a tire problem that they fixed very quickly, and when I took the car out it was making funny noises. At no cost, they looked at the car again, found out the problem and offered to fix it for me, or told me a way I can do it myself.

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I came in because I had a hole in my tire and it was the closest place to my houe.... so glad I did. Very friendly people working, were able to explain things very simply and gave me my options. They even talked to my Dad on the phone so he didn't have to worry about his daughter getting taken advantage of! Looked online after my visit and they gave me a fair price for the tires and the tires were rated #1 in consumer reports. I highly recommend and will definitely be back. Super fast too!

2
★★★★★

I came in because I had a hole in my tire and it was the closest place to my houe.... so glad I did. Very friendly people working, were able to explain things very simply and gave me my options. They even talked to my Dad on the phone so he didn't have to worry about his daughter getting taken advantage of! Looked online after my visit and they gave me a fair price for the tires and the tires were rated #1 in consumer reports. I highly recommend and will definitely be back. Super fast too!

Pros: fast, friendly, honest, fair price

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I needed new tires for my car and had no idea where to go. I chose Ashland Tire and Auto based on their stellar customer reviews. All of the other tire and auto places had exceptionally bad ratings.\n\nWhen I walked in the door I was immediately greeted with a 'Hello! How may we help you?' Good sign. I only had 3 types of tires to select from, which was fine by me. Expecting an hour long wait or more, we went to lunch. Exactly 36 minutes later, they called stating the job was complete. Wow, that was fast. The place was packed too - I definitely was not the first (or probably 5th) customer waiting.\n\nThe biggest surprise was my bill. I expected them to charge me for the full hour of labor (~$100). Instead, they charged me half, because that's what it took. They didn't nickle and dime me either with the taxes and all of the other miscellaneous charges they like to throw in. My overall bill was $100 less than I expected. \n\nI highly, highly recommend Ashland Tire and Auto.

2
★★★★★

I needed new tires for my car and had no idea where to go. I chose Ashland Tire and Auto based on their stellar customer reviews. All of the other tire and auto places had exceptionally bad ratings.\n\nWhen I walked in the door I was immediately greeted with a 'Hello! How may we help you?' Good sign. I only had 3 types of tires to select from, which was fine by me. Expecting an hour long wait or more, we went to lunch. Exactly 36 minutes later, they called stating the job was complete. Wow, that was fast. The place was packed too - I definitely was not the first (or probably 5th) customer waiting.\n\nThe biggest surprise was my bill. I expected them to charge me for the full hour of labor (~$100). Instead, they charged me half, because that's what it took. They didn't nickle and dime me either with the taxes and all of the other miscellaneous charges they like to throw in. My overall bill was $100 less than I expected. \n\nI highly, highly recommend Ashland Tire and Auto.

Pros: Excellent Service, Fast, Fair Prices

Cons: Had to travel on 90/94

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I've taken my honda here 2 or 3 times & finally decided to write a review. Once was for tires. I came in there about a half hour before closing & regardless of the late hour they were still able to do fix my issue that night, no hassle. The other 2 times were for brakes. I was told by another shop (Lawrence & Ashland - boo) that I needed new brakes. It seemed fishy to me, so I went here for another opinion. They said no way; my car would be good for another 15,000 miles. They charged me $50 for looking at it, but I was grateful not have to pay $800 something for new brakes! & Appreciated the honesty! They seemed as angry as I was that the other shop wasted our time & tried to get me for something I didn't need. So I went back here when the brake light on my dash board came on (a year later), fully expecting to need new brakes. No again! They cleaned & adjusted them & all still seems good over 3 months later. I will definitely go back. These guys are great.

2
★★★★★

I've taken my honda here 2 or 3 times & finally decided to write a review. Once was for tires. I came in there about a half hour before closing & regardless of the late hour they were still able to do fix my issue that night, no hassle. The other 2 times were for brakes. I was told by another shop (Lawrence & Ashland - boo) that I needed new brakes. It seemed fishy to me, so I went here for another opinion. They said no way; my car would be good for another 15,000 miles. They charged me $50 for looking at it, but I was grateful not have to pay $800 something for new brakes! & Appreciated the honesty! They seemed as angry as I was that the other shop wasted our time & tried to get me for something I didn't need. So I went back here when the brake light on my dash board came on (a year later), fully expecting to need new brakes. No again! They cleaned & adjusted them & all still seems good over 3 months later. I will definitely go back. These guys are great.

Pros: great service, honest answers

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\r\nI took my Mini Cooper in for brake work after the ""replace brakes soon"" light came on in my car. I wanted to install aftermarket pads, t reduce brake dust on my car, and Ashland Tire installed them, and replaced my rotors at a price that was HALF the price of the dealership. They were straight-forward, and seemed very honest and caring. Highly recommend!!!

2
★★★★★

\r\nI took my Mini Cooper in for brake work after the ""replace brakes soon"" light came on in my car. I wanted to install aftermarket pads, t reduce brake dust on my car, and Ashland Tire installed them, and replaced my rotors at a price that was HALF the price of the dealership. They were straight-forward, and seemed very honest and caring. Highly recommend!!!

Pros: Trustworthy, Price, Honesty

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I've taken our minivan to Ashland Tire and Auto five times in the last few months (for tire and brake work) and have been pleased each time with their service. They have convenient hours and a convenient location, they are speedy, they charge a reasonable rate for their work, and they do a complete job. They are exceptionally considerate and this part of their service is what prompted me to write this review.

2
★★★★★

I've taken our minivan to Ashland Tire and Auto five times in the last few months (for tire and brake work) and have been pleased each time with their service. They have convenient hours and a convenient location, they are speedy, they charge a reasonable rate for their work, and they do a complete job. They are exceptionally considerate and this part of their service is what prompted me to write this review.

Pros: convenient location and hours, very friendly service

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My clutch gave out on the day of an important event at work and right before the weekend. I had my car towed to Ashland Tire & Auto. They said they'd call as soon as they'd had a chance to take a look at it. I was expecting them to call several hours later, as they looked very busy. They called about half an hour later with news that the repairs would not be as serious as I had thought and would cost a lot less. They got it done by the end of the day. All in all, a good experience! But, the real kicker is that when I drove my car home, I noticed a loud muffler sound. I took it back in to Ashland Tire & Auto the next morning (today, actually) and they looked at it immediately and told me what was wrong. Since I had just had that part replaced at another repair shop a few months earlier, they suggested that I take it back to them. The cost for them to look at it immediately? Completely free. I'll definitely be back for other car service!

5
★★★★★

My clutch gave out on the day of an important event at work and right before the weekend. I had my car towed to Ashland Tire & Auto. They said they'd call as soon as they'd had a chance to take a look at it. I was expecting them to call several hours later, as they looked very busy. They called about half an hour later with news that the repairs would not be as serious as I had thought and would cost a lot less. They got it done by the end of the day. All in all, a good experience! But, the real kicker is that when I drove my car home, I noticed a loud muffler sound. I took it back in to Ashland Tire & Auto the next morning (today, actually) and they looked at it immediately and told me what was wrong. Since I had just had that part replaced at another repair shop a few months earlier, they suggested that I take it back to them. The cost for them to look at it immediately? Completely free. I'll definitely be back for other car service!

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I've been going to these guys for 8 years because they are, hands down, the best at what they do in the entire city. If you need under-car work of any kind (tires, brakes, exhaust, suspension, etc.), this is your place. I've taken foreign and domestic cars to them, and never been disappointed in any way.\r\n\r\nTypical service experience: Last week, I needed 4 new tires, and asked the guys at Ashland Tire and Auto to also check the brakes and a noise in the front end while they had the car 'up-on-the-rack.' Less than 2 hours later, I received a call stating that the tires were installed, the brakes were fine, and the rattling noise wasn't serious and had been corrected at no charge.\r\n\r\nThey could've tried to run up the price, and didn't. They could've kept the car for an extended period, and didn't. Fair price, honest diagnosis, quick turn-around time.\r\n\r\nWhat more could you possibly want from a mechanic? This place deserves your business - you won't be disappointed.

2
★★★★★

I've been going to these guys for 8 years because they are, hands down, the best at what they do in the entire city. If you need under-car work of any kind (tires, brakes, exhaust, suspension, etc.), this is your place. I've taken foreign and domestic cars to them, and never been disappointed in any way.\r\n\r\nTypical service experience: Last week, I needed 4 new tires, and asked the guys at Ashland Tire and Auto to also check the brakes and a noise in the front end while they had the car 'up-on-the-rack.' Less than 2 hours later, I received a call stating that the tires were installed, the brakes were fine, and the rattling noise wasn't serious and had been corrected at no charge.\r\n\r\nThey could've tried to run up the price, and didn't. They could've kept the car for an extended period, and didn't. Fair price, honest diagnosis, quick turn-around time.\r\n\r\nWhat more could you possibly want from a mechanic? This place deserves your business - you won't be disappointed.

Pros: Honest, Knowledgeable, Quick

Cons: Not a one

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I recently had parts stolen off my car. Of course as this was a shock to me panic overtook me when I had to figure out how to get around for the rest fo the week. Ashland Auto and Tire was recommended to me the same day I found the incident. They called me and told me exaclty what was wrong and recommend I get the police on the phone right away. I was able to bring my car in that night, they allowed for the car to sit there till the insurance people came, and got the work done same day that the repair was authorized. I was running late to pick up the car when it was ready and they stayed late for me. These people are gentleman, respectful, do not talk to you like you are stupid, and get the work done fast, and correct. They were extremely helpful and understanding to my situation and I would recommend them for anything and to anyone, ( as long as you show the respect in return). Thank you for a wonderful experience in a stressful time for me!

2
★★★★★

I recently had parts stolen off my car. Of course as this was a shock to me panic overtook me when I had to figure out how to get around for the rest fo the week. Ashland Auto and Tire was recommended to me the same day I found the incident. They called me and told me exaclty what was wrong and recommend I get the police on the phone right away. I was able to bring my car in that night, they allowed for the car to sit there till the insurance people came, and got the work done same day that the repair was authorized. I was running late to pick up the car when it was ready and they stayed late for me. These people are gentleman, respectful, do not talk to you like you are stupid, and get the work done fast, and correct. They were extremely helpful and understanding to my situation and I would recommend them for anything and to anyone, ( as long as you show the respect in return). Thank you for a wonderful experience in a stressful time for me!

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I have been going to them since 2001 and I highly recommend! They do very good work and are very honest and reasonable!!

2
★★★★★

I have been going to them since 2001 and I highly recommend! They do very good work and are very honest and reasonable!!

Pros: Everything

Cons: Traffic can be bad if Cubs are playing

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I don?t usually write reviews but it?s difficult to know where to go for repairs. I had my tire repaired today at Ashland Tire & Auto and believe I received honest, friendly and courteous service. Cost was reasonable. Would go back again and recommend them to others.

2
★★★★★

I don?t usually write reviews but it?s difficult to know where to go for repairs. I had my tire repaired today at Ashland Tire & Auto and believe I received honest, friendly and courteous service. Cost was reasonable. Would go back again and recommend them to others.

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These guys are the best I have been going to them for repairs and tires since 1985. Never had a problem, they have been totally honest. Sometimes walked out without a bill because perhaps a screw was lose etc.\r\nCount on them for the real deal and good customer service.\r\nEddie Pendel

2
★★★★★

These guys are the best I have been going to them for repairs and tires since 1985. Never had a problem, they have been totally honest. Sometimes walked out without a bill because perhaps a screw was lose etc.\r\nCount on them for the real deal and good customer service.\r\nEddie Pendel

Pros: Best in the City where you find lots of losers

Cons: can't find any

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My car was brought there for patching a flat tire. When i picked it up the next day the tire was patched and a huge dent had been put in the front end!

They, of course, asked "how i knew it happened here? It could have happened on the street." Yes, it could have, except i don't park on the street and there are no cars near my parking spot. Furthermore, it wasn't there when i handed over the keys.

Tire repair=$20
Dealing with these "people"= -$1250 (estimate)

Realizing driving 30 miles to go to my usual garage for quality work is a small price to pay = Priceless

1
★☆☆☆☆

My car was brought there for patching a flat tire. When i picked it up the next day the tire was patched and a huge dent had been put in the front end!

They, of course, asked "how i knew it happened here? It could have happened on the street." Yes, it could have, except i don't park on the street and there are no cars near my parking spot. Furthermore, it wasn't there when i handed over the keys.

Tire repair=$20
Dealing with these "people"= -$1250 (estimate)

Realizing driving 30 miles to go to my usual garage for quality work is a small price to pay = Priceless

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I hobbled into the place with a horribly flat tire. It was a bit busy because everyone was picking up their cars after work, but I waited only 10 minutes or so before they looked at my tires. I hoped to get away with just patching my flat, but the guys told me what I unfortunately already knew - I had ridiculously bald tires. After they asked if I'd like to put the spare on or buy new tires, I opted for a whole new set of tires. Less than 20 minutes later I was driving away! While I spent more than I wanted to, it was my fault for letting the tires go so bald. As a woman, I am always very skeptical of cost at repair shops, but knowing what I spent last time on a new set, I feel confident that I received a good deal. I will return...

2
★★★★☆

I hobbled into the place with a horribly flat tire. It was a bit busy because everyone was picking up their cars after work, but I waited only 10 minutes or so before they looked at my tires. I hoped to get away with just patching my flat, but the guys told me what I unfortunately already knew - I had ridiculously bald tires. After they asked if I'd like to put the spare on or buy new tires, I opted for a whole new set of tires. Less than 20 minutes later I was driving away! While I spent more than I wanted to, it was my fault for letting the tires go so bald. As a woman, I am always very skeptical of cost at repair shops, but knowing what I spent last time on a new set, I feel confident that I received a good deal. I will return...

Pros: Value priced tires, honest service

Cons: Entry to garage gets pretty crowded if a lot of people are picking up/dropping off at the same time, inside can be chaotic too

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I had a flat tire and called to see if I could quickly get in. I called at 4pm, they told me if I was there by 5pm they could complete the work that day. I was in and out by 5:10pm and I only had to pay $20.\r\n\r\nThe great things about these mechanicals are they are fast, reliable and most importantly; honest. They didn't try and push more tires on me. These guys were great!

2
★★★★★

I had a flat tire and called to see if I could quickly get in. I called at 4pm, they told me if I was there by 5pm they could complete the work that day. I was in and out by 5:10pm and I only had to pay $20.\r\n\r\nThe great things about these mechanicals are they are fast, reliable and most importantly; honest. They didn't try and push more tires on me. These guys were great!

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Honest. Inexpensive. Fast. \r\n\r\nThat's what this place boils down to. They explain everything without talking down to you, are VERY courteous and professional, and aren't looking to rob you blind. I would recommend this place to anyone!!

2
★★★★★

Honest. Inexpensive. Fast. \r\n\r\nThat's what this place boils down to. They explain everything without talking down to you, are VERY courteous and professional, and aren't looking to rob you blind. I would recommend this place to anyone!!

Pros: Honest, Inexpensive, Fast. Highly recommended.

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I got my 2nd flat tire in less than 2 months and had been raked over the coals by my car dealership previously. I called Ashland Tire, walked in without an appointment, and was taken care of immediately. They checked the old tire for possible repair and, when it was determined to be irreparable, actually had the tire I needed in stock, for significantly less than my dealership. (Labor cost was far less too.) They even took the time to explain why this particular style of tire was more prone to flats. I was in and out in less than 20 minutes. Amazing!

2
★★★★★

I got my 2nd flat tire in less than 2 months and had been raked over the coals by my car dealership previously. I called Ashland Tire, walked in without an appointment, and was taken care of immediately. They checked the old tire for possible repair and, when it was determined to be irreparable, actually had the tire I needed in stock, for significantly less than my dealership. (Labor cost was far less too.) They even took the time to explain why this particular style of tire was more prone to flats. I was in and out in less than 20 minutes. Amazing!

Pros: Friendly, approachable, lightning-fast service even without appointment, good value

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You won't find a more honest mechanic. We brought our car there; they hooked it up to the computer, fixed it, and charged us $0--they said there wasn't much wrong with it. Referred our friend--towed it, fixed it, and charged her $60. I didn't think there were honest mechanics left until we discovered Ken. Don't be scared by one bad review, don't go anywhere else.

2
★★★★★

You won't find a more honest mechanic. We brought our car there; they hooked it up to the computer, fixed it, and charged us $0--they said there wasn't much wrong with it. Referred our friend--towed it, fixed it, and charged her $60. I didn't think there were honest mechanics left until we discovered Ken. Don't be scared by one bad review, don't go anywhere else.

Pros: Honesty, Cheap prices

Cons: ??

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This was my first time going to Ashland Tire & Auto, and it was fantastic. I have an older car that hadn't been in the shop in awhile, so I was fearing the worst. Ken did a great job explaining what I needed, and told me several things that I DIDN'T need to do. It was so nice to be able to take my car in and not feel like I was being ripped off just because I'm a woman. They had it done the same day and it was extremely reasonable- the old car is running like a champ! THIS PLACE RULES!

2
★★★★★

This was my first time going to Ashland Tire & Auto, and it was fantastic. I have an older car that hadn't been in the shop in awhile, so I was fearing the worst. Ken did a great job explaining what I needed, and told me several things that I DIDN'T need to do. It was so nice to be able to take my car in and not feel like I was being ripped off just because I'm a woman. They had it done the same day and it was extremely reasonable- the old car is running like a champ! THIS PLACE RULES!

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The great thing about the Ashland Tire owners is that if there is nothing wrong with your car, they tell you. Or if it is minor, they tell you. They are honest and do great work.

1
★★★☆☆

The great thing about the Ashland Tire owners is that if there is nothing wrong with your car, they tell you. Or if it is minor, they tell you. They are honest and do great work.

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I OWN A BODY SHOP THAT HAS BEEN AT LINCOLN AND ADDISON SINCE 1952, AND WHEN EVER I NEED ANY TIRES OR ANY MECHANICAL WORK FOR MY CARS OR MY CUSTOMERS CARS I GO SEE KEN AND JACK THEY ARE THE BEST.\r\n\r\nGREG YONAN \r\nTIGER'S BODY SHOP

2
★★★★★

I OWN A BODY SHOP THAT HAS BEEN AT LINCOLN AND ADDISON SINCE 1952, AND WHEN EVER I NEED ANY TIRES OR ANY MECHANICAL WORK FOR MY CARS OR MY CUSTOMERS CARS I GO SEE KEN AND JACK THEY ARE THE BEST.\r\n\r\nGREG YONAN \r\nTIGER'S BODY SHOP

Pros: GREAT CUSTOMER SERVICE

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I can't believe how great these guys are. Took my car in, pulled the flat out of my trunk, and within 5 minutes, someone checked it out, confirmed what I wanted and got started. Ten minutes later (yes, 10 mins!!), I was out the door with a new tire installed. It cost a lot less than the last flat I had fixed at Wal-Mart, too. Definitely recommend this place, and I know I'll be going back!

PROS: Confirms what you want, speedy solution.
CONS:

5
★★★★★

I can't believe how great these guys are. Took my car in, pulled the flat out of my trunk, and within 5 minutes, someone checked it out, confirmed what I wanted and got started. Ten minutes later (yes, 10 mins!!), I was out the door with a new tire installed. It cost a lot less than the last flat I had fixed at Wal-Mart, too. Definitely recommend this place, and I know I'll be going back!

PROS: Confirms what you want, speedy solution.
CONS:

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I also am surprised by the bad remarks here. I've used Ashland Tire & Auto for 10 years and have consisently good service. I've purchased (one-by-one) a full set of tires for my car, and always had prompt service, got better-than-avg prices, and backup of free repairs on the tires I purchased from there. And, I have tested that policy by stopping back with flat tires on two occasions and they were fixed without question when I mentioned I'd purchased from them -- they didn't even ask to check the records. And they make it a point to put a rainbow sticker in their window to indicate they're a gay-friendly business, which is unusual and appreciated for auto places. Honest dealers.

2
★★★★★

I also am surprised by the bad remarks here. I've used Ashland Tire & Auto for 10 years and have consisently good service. I've purchased (one-by-one) a full set of tires for my car, and always had prompt service, got better-than-avg prices, and backup of free repairs on the tires I purchased from there. And, I have tested that policy by stopping back with flat tires on two occasions and they were fixed without question when I mentioned I'd purchased from them -- they didn't even ask to check the records. And they make it a point to put a rainbow sticker in their window to indicate they're a gay-friendly business, which is unusual and appreciated for auto places. Honest dealers.

Pros: Honest, prompt, service w/ guarantee

Cons: None so far

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I went to Ashland Tire yesterday per the advice of my roommate.\nI needed a replacement tire, and they had one in stock that fit my car. I arrived at 5:40 pm and was outta there by 6. The staff was very friendly, and the cost of the repair was minimal. I will definatley go back for futher needs.

2
★★★★☆

I went to Ashland Tire yesterday per the advice of my roommate.\nI needed a replacement tire, and they had one in stock that fit my car. I arrived at 5:40 pm and was outta there by 6. The staff was very friendly, and the cost of the repair was minimal. I will definatley go back for futher needs.

Pros: friendly staff, good price

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on december 29th i called for tires for instalation on the 3oth. apt was made and showed up on the 30th but tires were not available. rescheduled for the 31st of december. tires were changed.\ntwo hours after leaving a noise from the left front wheel was evident. found a garage and discovered 3 out of lug nuts on the left front wheel were loose.\ncould have caused an accident! maybe the tires not being available on the 30th was an omen. hear the owner is part time.

1
★★☆☆☆

on december 29th i called for tires for instalation on the 3oth. apt was made and showed up on the 30th but tires were not available. rescheduled for the 31st of december. tires were changed.\ntwo hours after leaving a noise from the left front wheel was evident. found a garage and discovered 3 out of lug nuts on the left front wheel were loose.\ncould have caused an accident! maybe the tires not being available on the 30th was an omen. hear the owner is part time.

Pros: nice people

Cons: poor mechanical quali

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I read the first review (negative) and couldn't disagree more. Just used the company last week and they were outstanding. Told me it would be 20 minutes. It took only 15. All personnel were polite and appreciated my business. I'll be back. Augfisch

2
★★★★★

I read the first review (negative) and couldn't disagree more. Just used the company last week and they were outstanding. Told me it would be 20 minutes. It took only 15. All personnel were polite and appreciated my business. I'll be back. Augfisch

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I was so shocked by the other review for Ashland that it inspired me to register so I could post this. I've been going there for about six years now, and they are hands down one of the best and most honest repair shops I've ever visited. Many of my friends use them, and I've never encountered anyone with a complaint before. \n\nI'm not saying the other reviewer didn't have that experience; maybe he did. But it's the first time I've ever heard of such a thing there. (Although I've never seen anyone at the front counter other than the owner, so his talking about dealing with two different mechanics makes me wonder if he's thinking of another shop.)

2
★★★★★

I was so shocked by the other review for Ashland that it inspired me to register so I could post this. I've been going there for about six years now, and they are hands down one of the best and most honest repair shops I've ever visited. Many of my friends use them, and I've never encountered anyone with a complaint before. \n\nI'm not saying the other reviewer didn't have that experience; maybe he did. But it's the first time I've ever heard of such a thing there. (Although I've never seen anyone at the front counter other than the owner, so his talking about dealing with two different mechanics makes me wonder if he's thinking of another shop.)

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My wife and I first heard about Ashland Tire and Auto on an NPR auto program (Click and Clack I believe). We have two Saturns (one with over 160,000 miles) and have had several of the typical issues that a high mileage vehicle has. One time when I brought in my car they said there were several possible things wrong with it but that no individual item could be pinpointed and therefore it was better not to take a guess (the car is close to its end and they felt it would be throwing away money to try and guess at what was wrong). Not only that, but they would not take any money for the diagnostic work which took over an hour. They just said "we appreciate your business." As long as I live anywhere near Ashland Tire and Auto, they are my family's only auto repair shop.

PROS: honest, fair, accurate, timely
CONS: absolutely none, highest recommendation

5
★★★★★

My wife and I first heard about Ashland Tire and Auto on an NPR auto program (Click and Clack I believe). We have two Saturns (one with over 160,000 miles) and have had several of the typical issues that a high mileage vehicle has. One time when I brought in my car they said there were several possible things wrong with it but that no individual item could be pinpointed and therefore it was better not to take a guess (the car is close to its end and they felt it would be throwing away money to try and guess at what was wrong). Not only that, but they would not take any money for the diagnostic work which took over an hour. They just said "we appreciate your business." As long as I live anywhere near Ashland Tire and Auto, they are my family's only auto repair shop.

PROS: honest, fair, accurate, timely
CONS: absolutely none, highest recommendation

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Repeatedly tried to sell me tires when I did not need them. Refused to install my tires - stated that they were 'bald' and would not be held responsible if I got in an accident, then preceded to try and sell me some tires again. I went to a Firestone service center and they installed my supposed 'bald' tires with no fuss. I went back to ashland and told them this and even showed them the Tire Wear guide in the tire warranty I forgot about earlier - they said that was ancient and started to get angry (earlier, another worker attacked me by saying I was not a 'tire guy' so I did not know what I was talking about). Found out they over charged me too in the past - I paid them around $120, but Firestone charged $36 for the exact same service without any hard sell. STAY AWAY FROM THESE CROOKS!

PROS: None
CONS: Crooks!

1
★☆☆☆☆

Repeatedly tried to sell me tires when I did not need them. Refused to install my tires - stated that they were 'bald' and would not be held responsible if I got in an accident, then preceded to try and sell me some tires again. I went to a Firestone service center and they installed my supposed 'bald' tires with no fuss. I went back to ashland and told them this and even showed them the Tire Wear guide in the tire warranty I forgot about earlier - they said that was ancient and started to get angry (earlier, another worker attacked me by saying I was not a 'tire guy' so I did not know what I was talking about). Found out they over charged me too in the past - I paid them around $120, but Firestone charged $36 for the exact same service without any hard sell. STAY AWAY FROM THESE CROOKS!

PROS: None
CONS: Crooks!

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I made an appointment 2 days ago to get tires rotated/30k mile check-up. I made it clear that I needed the car back by the evening. They said ""no problem"". I dropped it off early in the morning and waited...and waited. Finally, around 5pm, I called THEM (just like the last time) and they said that they ""haven't gotten around to it""; that it ""wouldn't be finished this evening"" !!!!! What a WASTE of my entire day. They could have at LEAST phoned me..even around 2 in the afternoon to say that they wouldn't get around to it today. Why make the appointment? When I went to pick up the car, others were pulling into the garage. My car was still parked on the STREET! \nAll the gentleman could say (different man-my mechanic was hiding) was ""i'm sorry"". Customer service is just horrible. I wouldn't recommend this place to anyone.

0
★☆☆☆☆

I made an appointment 2 days ago to get tires rotated/30k mile check-up. I made it clear that I needed the car back by the evening. They said ""no problem"". I dropped it off early in the morning and waited...and waited. Finally, around 5pm, I called THEM (just like the last time) and they said that they ""haven't gotten around to it""; that it ""wouldn't be finished this evening"" !!!!! What a WASTE of my entire day. They could have at LEAST phoned me..even around 2 in the afternoon to say that they wouldn't get around to it today. Why make the appointment? When I went to pick up the car, others were pulling into the garage. My car was still parked on the STREET! \nAll the gentleman could say (different man-my mechanic was hiding) was ""i'm sorry"". Customer service is just horrible. I wouldn't recommend this place to anyone.

Cons: customer service, waste of my time

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They guys at Ashland Tire have taken care of several of our cars over the years. I have been consistently impressed by their knowledge & integrity. I have never felt as if they were trying to sell me repairs I didn't need. My cars have also run better under their care than any other cars I've owned. These guys are quick, reasonably priced, and as honest as they come.

PROS: Reliable service, good prices, honest mechanical diagnoses.
CONS: None whatsoever

5
★★★★★

They guys at Ashland Tire have taken care of several of our cars over the years. I have been consistently impressed by their knowledge & integrity. I have never felt as if they were trying to sell me repairs I didn't need. My cars have also run better under their care than any other cars I've owned. These guys are quick, reasonably priced, and as honest as they come.

PROS: Reliable service, good prices, honest mechanical diagnoses.
CONS: None whatsoever

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This is the most honest Auto Repair Shop, ok, I'll say it, IN THE WORLD. My dad told me that my tires looked a little worn and I should get them checked, I took my car in and they said, nope, I should come back in a couple months, my tires had more wear in them. WHAT? I had my credit card in hand, but these guys tell you the way it is. Your car is ready when they tell you, it costs what they said it would cost and when it is fixed, it is fixed!

When shopping for a used car these guys were also great about giving potential candidates the once over for a nominal fee before we purchased. There is no doubt in my mind that Ashland Tire and Auto has saved my family thousands of dollars in unnecessary or inflated repair charges. I would give them 10 stars if I could. Keep up the good work guys.

PROS: Honest, quality repairs without over-inflated prices
CONS:

5
★★★★★

This is the most honest Auto Repair Shop, ok, I'll say it, IN THE WORLD. My dad told me that my tires looked a little worn and I should get them checked, I took my car in and they said, nope, I should come back in a couple months, my tires had more wear in them. WHAT? I had my credit card in hand, but these guys tell you the way it is. Your car is ready when they tell you, it costs what they said it would cost and when it is fixed, it is fixed!

When shopping for a used car these guys were also great about giving potential candidates the once over for a nominal fee before we purchased. There is no doubt in my mind that Ashland Tire and Auto has saved my family thousands of dollars in unnecessary or inflated repair charges. I would give them 10 stars if I could. Keep up the good work guys.

PROS: Honest, quality repairs without over-inflated prices
CONS:

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