Duxler Complete Auto Care

★★★★☆
  • 1201 Green Bay Rd,

    Wilmette, IL 60091

    Map & Directions
  • 847-251-3888

About Duxler Complete Auto Care

Categories
  • Automotive Repair
  • Brake Repair
  • Engine Repair
  • Transmission Repair
Details
  • Goodyear
  • Shop Online
  • Muffler Repair
  • Transmission Repair
  • Radiator Repair
  • Brake Repair
Hours
M-F 7am-5:30pm, Sa 8am-12pm, Su Closed

Automotive

Automotive
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Duxler Complete Auto Care

1201 Green Bay Rd Wilmette, IL

3.5333 15
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.

I was in the car business for 11 years, so i know the tactics. They are upsell artists, they tell you anything to get you in the dooor and when you get you there they try to sell you everything under the sun. They stripped two lug nuts and studs on a simjple tire change after we refused to buy all their extra crap. They shouldve not used the gun or put lubrication on the lug before they muscled or forced it off stripping it. They wanted to charge me $75 xtra for damage they caused. After arguing with me about whose fault this was and saying my wife shouldnt drive the car, i gave in and he refused to do the work because of the way I talked to him. My wife drove off with my 3 month old baby boy with 2 lugs missing on the front tire, real safe. Brian, the owner Glenn's son quoted me a cheap price to get me in the door and when the problem came up he refused to talk to me on the phone. When Glenn the father called my co-worker he exlcaimed that..""we have enough business here"" , implying he didnt need anymore referrals. I haven't felt like i was being this screwed in a very long time. it is a sick feeling. I took the car to another place and they fixed the the lug nuts and studs that Duxler stripped for $35, Duxler demanded $75. I was in the car business for 11 years so im no stranger to their tactics. when they couldnt upsell me brakes, an alignment, and an oil change, they screwed up the car and tried to add $75 to the bill and when i didnt go for it they weren't interested in doing the work. this is the first time i ever drove off from the mechanic with the car in worse shape than when i arrived. i cannot even give these people 1 star. they put my 3 month old baby boy Franco in an extermely dangerous situation. unless you are ready to spend thousands of dollars on your car, don't bother and even then be careful.

0
★☆☆☆☆

I was in the car business for 11 years, so i know the tactics. They are upsell artists, they tell you anything to get you in the dooor and when you get you there they try to sell you everything under the sun. They stripped two lug nuts and studs on a simjple tire change after we refused to buy all their extra crap. They shouldve not used the gun or put lubrication on the lug before they muscled or forced it off stripping it. They wanted to charge me $75 xtra for damage they caused. After arguing with me about whose fault this was and saying my wife shouldnt drive the car, i gave in and he refused to do the work because of the way I talked to him. My wife drove off with my 3 month old baby boy with 2 lugs missing on the front tire, real safe. Brian, the owner Glenn's son quoted me a cheap price to get me in the door and when the problem came up he refused to talk to me on the phone. When Glenn the father called my co-worker he exlcaimed that..""we have enough business here"" , implying he didnt need anymore referrals. I haven't felt like i was being this screwed in a very long time. it is a sick feeling. I took the car to another place and they fixed the the lug nuts and studs that Duxler stripped for $35, Duxler demanded $75. I was in the car business for 11 years so im no stranger to their tactics. when they couldnt upsell me brakes, an alignment, and an oil change, they screwed up the car and tried to add $75 to the bill and when i didnt go for it they weren't interested in doing the work. this is the first time i ever drove off from the mechanic with the car in worse shape than when i arrived. i cannot even give these people 1 star. they put my 3 month old baby boy Franco in an extermely dangerous situation. unless you are ready to spend thousands of dollars on your car, don't bother and even then be careful.

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They were okay with the customer service, but the work was filthy and so were the workers. I know they work all day but just appearance of this place wasn't a great start. They tired to charge me 45 for a basic oil change, how sad. = ( ...

2
★★☆☆☆

They were okay with the customer service, but the work was filthy and so were the workers. I know they work all day but just appearance of this place wasn't a great start. They tired to charge me 45 for a basic oil change, how sad. = ( ...

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.

The dealer gave us an estimate for some work on our car. We brought the list with us to Duxler, and they performed the same work ?? but for $550 less than the dealer was charging!

4
★★★★☆

The dealer gave us an estimate for some work on our car. We brought the list with us to Duxler, and they performed the same work ?? but for $550 less than the dealer was charging!

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.

My son is in town from Iowa for the weekend. He got in late last night with car trouble and a very tight schedule. Since everybody at the C of C breakfast seemed to think well of you and Duxler I took him over to your shop on Green Bay Road in Evanston. Very helpful, pleasant knowledgeable people. Since he was out of town they were able to slip him in without discomoding anybody else. Leroy, the mechanic who looked at his car, found and fixed the problem very quickly and got him on his way.

2
★★★★☆

My son is in town from Iowa for the weekend. He got in late last night with car trouble and a very tight schedule. Since everybody at the C of C breakfast seemed to think well of you and Duxler I took him over to your shop on Green Bay Road in Evanston. Very helpful, pleasant knowledgeable people. Since he was out of town they were able to slip him in without discomoding anybody else. Leroy, the mechanic who looked at his car, found and fixed the problem very quickly and got him on his way.

.

My son is in town from Iowa for the weekend. He got in late last night with car trouble and a very tight schedule. Since everybody at the C of C breakfast seemed to think well of you and Duxler I took him over to your shop on Green Bay Road in Evanston. Very helpful, pleasant knowledgeable people. Since he was out of town they were able to slip him in without discomoding anybody else. Leroy, the mechanic who looked at his car, found and fixed the problem very quickly and got him on his way.

4
★★★★☆

My son is in town from Iowa for the weekend. He got in late last night with car trouble and a very tight schedule. Since everybody at the C of C breakfast seemed to think well of you and Duxler I took him over to your shop on Green Bay Road in Evanston. Very helpful, pleasant knowledgeable people. Since he was out of town they were able to slip him in without discomoding anybody else. Leroy, the mechanic who looked at his car, found and fixed the problem very quickly and got him on his way.

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.

I moved to Evanston about 21 years ago and Duxler has been my auto service center ever since. They never try to sell me service or parts unless they are truly required and their service is always prompt and high quality. A knowledgable and friendly staff makes the usually unpleasant task of having auto maintenance and repair done a much nicer experience. My thanks and appreciation go out to the entire Duxler staff.

5
★★★★★

I moved to Evanston about 21 years ago and Duxler has been my auto service center ever since. They never try to sell me service or parts unless they are truly required and their service is always prompt and high quality. A knowledgable and friendly staff makes the usually unpleasant task of having auto maintenance and repair done a much nicer experience. My thanks and appreciation go out to the entire Duxler staff.

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.

I learned of Duxler when I attended a local Chamber of Commerce meeting. I called for a quote when I needed new tires. They were the best. I went back for regular mechanical work. While doing my regular maintenance work they fixed an ongoing problem for free. The dealer had told me I would need a electronic part replaced for multiple hundreds of dollars. Way to go Duxler.

5
★★★★★

I learned of Duxler when I attended a local Chamber of Commerce meeting. I called for a quote when I needed new tires. They were the best. I went back for regular mechanical work. While doing my regular maintenance work they fixed an ongoing problem for free. The dealer had told me I would need a electronic part replaced for multiple hundreds of dollars. Way to go Duxler.

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.

Duxler always takes care of me so I feel safe in my car!

2
★★★★☆

Duxler always takes care of me so I feel safe in my car!

.

The Duxler guys give the best service available anywhere and at a reasonable price. I know my car will run well after a visit there, because they not only do the specified maintenance, but check all the other systems, too. It's routine for them to check for and replace burned out bulbs, worn brake parts, etc. And, when they say your car will be ready when you need it, it is! Thanks, Duxie!

2
★★★★★

The Duxler guys give the best service available anywhere and at a reasonable price. I know my car will run well after a visit there, because they not only do the specified maintenance, but check all the other systems, too. It's routine for them to check for and replace burned out bulbs, worn brake parts, etc. And, when they say your car will be ready when you need it, it is! Thanks, Duxie!

.

Always a great experience bringing my cars in to Duxler. They are courteous, on time, and get the job done!

4
★★★★☆

Always a great experience bringing my cars in to Duxler. They are courteous, on time, and get the job done!

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I brought my car in over what felt like some minor tire or brake thing after having my brakes completely overhauled by O&J Auto (excellent!) in November. I was expecting to need new tires or something. Instead, after a very quick check, Duxler told me that I needed a complete brake replacement, which would cost me over $1200. Deeply concerned and a little shaken at my apparent near death, I okay'd the work. Silly me. I called O&J immediately upon leaving to ask why they hadn't replaced the drums, which Duxler said had deteriorated and not been replaced in years. O&J told me to bring my car in, that the brakes were still under warranty. I had to argue Duxler down from $400 to $100 to cover the hour's labor they had already put in. Then a few hours after I had dropped the car off at O&J, they called me to tell me there were no major problems. Bottom line: Duxler (accurately) pinned me as an innocent, ignorant woman whom they could take advantage of. Unless you know cars well, stay away from Duxler. They'll try to get money from you however they can.

1
★☆☆☆☆

I brought my car in over what felt like some minor tire or brake thing after having my brakes completely overhauled by O&J Auto (excellent!) in November. I was expecting to need new tires or something. Instead, after a very quick check, Duxler told me that I needed a complete brake replacement, which would cost me over $1200. Deeply concerned and a little shaken at my apparent near death, I okay'd the work. Silly me. I called O&J immediately upon leaving to ask why they hadn't replaced the drums, which Duxler said had deteriorated and not been replaced in years. O&J told me to bring my car in, that the brakes were still under warranty. I had to argue Duxler down from $400 to $100 to cover the hour's labor they had already put in. Then a few hours after I had dropped the car off at O&J, they called me to tell me there were no major problems. Bottom line: Duxler (accurately) pinned me as an innocent, ignorant woman whom they could take advantage of. Unless you know cars well, stay away from Duxler. They'll try to get money from you however they can.

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.

After a week, saw that the engine cover which has to be removed to do the oil change, they forgot to put it back on. Could not figure out why road and engine noise so loud suddenly as new car.
Will go tomorrow if they hopefully did not throw my cover else have to buy a new one for $250.

1
★☆☆☆☆

After a week, saw that the engine cover which has to be removed to do the oil change, they forgot to put it back on. Could not figure out why road and engine noise so loud suddenly as new car.
Will go tomorrow if they hopefully did not throw my cover else have to buy a new one for $250.

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.

great staff and organization. thanks for all the help with both of our cars!!! we will be back soon.

2
★★★★★

great staff and organization. thanks for all the help with both of our cars!!! we will be back soon.

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Duxler Tires in Evanston offers repair service, as well as being a large tire dealer. They have some of the better prices in town, and their selection of tires is by far the largest. The staff is knowledgable and helpful, and I always recommend them to others that are in need of repair or tire care needs.

PROS: large selection of tires
CONS: limited hours

4
★★★★☆

Duxler Tires in Evanston offers repair service, as well as being a large tire dealer. They have some of the better prices in town, and their selection of tires is by far the largest. The staff is knowledgable and helpful, and I always recommend them to others that are in need of repair or tire care needs.

PROS: large selection of tires
CONS: limited hours

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.

Duxler Tire has a nice, large auto repair facility in Evanston as well as Skokie. They carry all the major tire brands and offer many repair services such as wheel alignments, muffler repairs, brake jobs, tune ups, tire rotations, and oil changes just to name a few. The best thing is that they can complete most repair jobs the same day. I went to Duxler because I got a promotional flyer in the mail, and it was pretty cheap for an oil change (about $15), and I just called to see if they had an opening. I went in with my car and was out something like 20 minutes later.

PROS: Fast oil changes
CONS:

4
★★★★☆

Duxler Tire has a nice, large auto repair facility in Evanston as well as Skokie. They carry all the major tire brands and offer many repair services such as wheel alignments, muffler repairs, brake jobs, tune ups, tire rotations, and oil changes just to name a few. The best thing is that they can complete most repair jobs the same day. I went to Duxler because I got a promotional flyer in the mail, and it was pretty cheap for an oil change (about $15), and I just called to see if they had an opening. I went in with my car and was out something like 20 minutes later.

PROS: Fast oil changes
CONS:

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