Happy Smiles Dental Office

★★★★★
  • 8328 S Ashland Ave

    Chicago, IL 60620

    Map & Directions
  • 773-445-3405

About Happy Smiles Dental Office

Categories

Health & Medical

Health & Medical
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This is a good dentist. I was referred to Dr. Franklin by my friend at work. She said she was painless. I was afraid to go but I didn't have no choice because my tooth was killing me. I was really shocked because everything went okay.

3
★★★★★

This is a good dentist. I was referred to Dr. Franklin by my friend at work. She said she was painless. I was afraid to go but I didn't have no choice because my tooth was killing me. I was really shocked because everything went okay.

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Dr. Franklin is really a good dentist. I really appreciate the way she explains things to you. I felt no pain when I had my teeth cleaned or when she filled the 2 cavities I had. I was really shocked that I didn't feel any pain. I would

3
★★★★★

Dr. Franklin is really a good dentist. I really appreciate the way she explains things to you. I felt no pain when I had my teeth cleaned or when she filled the 2 cavities I had. I was really shocked that I didn't feel any pain. I would

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I went to this dental office to have my wisdom teeth pulled. Of course I was nervous as all get out because I have never been fond of going to the dentist. But I had to do something about them because they had really started to bother me.

3
★★★★★

I went to this dental office to have my wisdom teeth pulled. Of course I was nervous as all get out because I have never been fond of going to the dentist. But I had to do something about them because they had really started to bother me.

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Dr. Franklin has been my dentist for 11 years. She is really a great dentist and my kids love having her as their dentist too. I would denfinitely recommend her because good dentists are hard to find.

3
★★★★★

Dr. Franklin has been my dentist for 11 years. She is really a great dentist and my kids love having her as their dentist too. I would denfinitely recommend her because good dentists are hard to find.

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This dentist is great with kids. My kids love going to her. The get excited when it's time for their checkups.

3
★★★★★

This dentist is great with kids. My kids love going to her. The get excited when it's time for their checkups.

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Dr. Franklin definitely knows how to pull a tooth. My entire visit went smooth. The lady at the front desk had already verified my insurance when I got there so everything was in place. I was nervous but I didn't feel nothing the whole

3
★★★★★

Dr. Franklin definitely knows how to pull a tooth. My entire visit went smooth. The lady at the front desk had already verified my insurance when I got there so everything was in place. I was nervous but I didn't feel nothing the whole

.

I would definitely recommend this dentist. When I first went to her I was worried that the visit would be painful, but it wasn't. I like her office and her staff is friendly and helpful.

3
★★★★★

I would definitely recommend this dentist. When I first went to her I was worried that the visit would be painful, but it wasn't. I like her office and her staff is friendly and helpful.

.

I like this dentist. I was having a hard time trying to find a dentist for my children. She was real good with my kids. . My children are 8 and 10 years old and the say they like her because she don't hurt.

3
★★★★★

I like this dentist. I was having a hard time trying to find a dentist for my children. She was real good with my kids. . My children are 8 and 10 years old and the say they like her because she don't hurt.

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This lady's is professional, her staff is professional, she's painless and her office is clean. Highly recommended!

3
★★★★★

This lady's is professional, her staff is professional, she's painless and her office is clean. Highly recommended!

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I went to Dr. Franklin to initially because I was interested in having my teeth whitened. When I went to her she seemed to be a very nice person. I felt comfortable with her. During me exam she found some cavities and I had 2 wisdom

3
★★★★★

I went to Dr. Franklin to initially because I was interested in having my teeth whitened. When I went to her she seemed to be a very nice person. I felt comfortable with her. During me exam she found some cavities and I had 2 wisdom

.

I went to Happy Smiles Dental Office to have my tooth pulled because it had been killing me. Because I'm afraid of going to the dentist, I kept putting it off until the pain forced me to have to find a dentist. A coworker of mine told me about Dr. Franklin and how she didn't hurt. She also mentioned to me how clean her office was too. Since I couldn't bear the pain any longer, I got the number from my coworker and made an appointment. The receptionist was very professional and friendly on the phone. One of the things I really appreciated about calling Dr. Franklin's office is that I didn't have to be bothered with an automated voice system. I was able to speak to someone as soon as the call was answered. When I got the office for my appointment I didn't have to be bothered with showing my dental insurance card because the receptionist had taken my information over the phone when I made the appointment. Dr. Franklin was very kind during the entire process. And just like my coworker said, she didn't hurt at all. The shot she gave me to numb my tooth didn't hurt
and after she pulled my tooth I didn't even know it was out until she said so. I would definitely recommend her because
she is nice and she doesn't hurt.

5
★★★★★

I went to Happy Smiles Dental Office to have my tooth pulled because it had been killing me. Because I'm afraid of going to the dentist, I kept putting it off until the pain forced me to have to find a dentist. A coworker of mine told me about Dr. Franklin and how she didn't hurt. She also mentioned to me how clean her office was too. Since I couldn't bear the pain any longer, I got the number from my coworker and made an appointment. The receptionist was very professional and friendly on the phone. One of the things I really appreciated about calling Dr. Franklin's office is that I didn't have to be bothered with an automated voice system. I was able to speak to someone as soon as the call was answered. When I got the office for my appointment I didn't have to be bothered with showing my dental insurance card because the receptionist had taken my information over the phone when I made the appointment. Dr. Franklin was very kind during the entire process. And just like my coworker said, she didn't hurt at all. The shot she gave me to numb my tooth didn't hurt
and after she pulled my tooth I didn't even know it was out until she said so. I would definitely recommend her because
she is nice and she doesn't hurt.

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I really like this dentist and want to support her, but the front office customer service hurts her business. I call and NEVER get a response. They may be closed and I have not received a card, call, etc. I am forced to find another dentist after 3 weeks of calling and no response. She is a good dentist, but she needs professional front office staff working for her.

1
★★☆☆☆

I really like this dentist and want to support her, but the front office customer service hurts her business. I call and NEVER get a response. They may be closed and I have not received a card, call, etc. I am forced to find another dentist after 3 weeks of calling and no response. She is a good dentist, but she needs professional front office staff working for her.

Pros: Good Dentist

Cons: She needs a customer focused receptionist.

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After being sent to a specialist by my Happy Smiles provider, I found that I could not have a root canal. He told me to go back to my dentist and have them re-fill the cavity. I called Happy Smiles to make this appointment and the receptionist asked what I needed to have done. I explained to her what the specialist told me to do. This receptionist told me that the specialist "did not" say that, and she could not imagine a doctor telling me this. I told her that those were the words he used and this is in-fact what I was told by him. She continued telling me "no, no, no" and that SHE does not think he said this. She said " if you can't have a root canal, you will have to have the toothe removed". After asking her, "your name is Dr. what?" That is when she told me she was not a dentist but she knows what the dentist is going to tell me. I DID NOT APPRECIATE HAVING THIS ARGUEMENT WITH A RECEPTIONIST , seeing as she does not have a DDS. I felt it was not appropriate for her to give advice nor diagnosis my condition, not to mention telling me that the specialist DID NOT tell me to have my tooth re-filled as if she were there with me.

1
★☆☆☆☆

After being sent to a specialist by my Happy Smiles provider, I found that I could not have a root canal. He told me to go back to my dentist and have them re-fill the cavity. I called Happy Smiles to make this appointment and the receptionist asked what I needed to have done. I explained to her what the specialist told me to do. This receptionist told me that the specialist "did not" say that, and she could not imagine a doctor telling me this. I told her that those were the words he used and this is in-fact what I was told by him. She continued telling me "no, no, no" and that SHE does not think he said this. She said " if you can't have a root canal, you will have to have the toothe removed". After asking her, "your name is Dr. what?" That is when she told me she was not a dentist but she knows what the dentist is going to tell me. I DID NOT APPRECIATE HAVING THIS ARGUEMENT WITH A RECEPTIONIST , seeing as she does not have a DDS. I felt it was not appropriate for her to give advice nor diagnosis my condition, not to mention telling me that the specialist DID NOT tell me to have my tooth re-filled as if she were there with me.

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