Citibank

★★★☆☆
  • 333 E Northwest Hwy

    Palatine, IL 60067

    Map & Directions
  • 847-991-7211

About Citibank

Categories
Details
Hours
Mon - Thurs, 9am - 5pm; Fri, 9am - 6pm; Sat, 9am - 1pm; ATMs: Daily, 24 hours

Finance

Finance
More choices in Palatine:
Resultset_next

Citibank

601 N Martingale Rd Schaumburg, IL

Resultset_next

Bank of America

1080 S Elmhurst Rd Mount Prospect, IL

2.75 4
Hi! Sign in to let us know how Citibank was?
Write a Review
.

Want a world class advocate and personal banker, contact Lubna Khan at Citibank of Palatine! A simple human error on my part led to a messy account problem with costly charges. Ms. Khan took the time necessary to understand the details and contacted corporate to help rectify the problem. As she was speaking with her Citibank colleague, I truly felt she was working for me and wanted a satisfactory outcome.

The new CEO, Michael Corbat, would be proud of this employee!

5
★★★★★

Want a world class advocate and personal banker, contact Lubna Khan at Citibank of Palatine! A simple human error on my part led to a messy account problem with costly charges. Ms. Khan took the time necessary to understand the details and contacted corporate to help rectify the problem. As she was speaking with her Citibank colleague, I truly felt she was working for me and wanted a satisfactory outcome.

The new CEO, Michael Corbat, would be proud of this employee!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Terrible service...I will be closing my account this week, and US Bank and Harris Bank will be getting all of my business now.

1
★☆☆☆☆

Terrible service...I will be closing my account this week, and US Bank and Harris Bank will be getting all of my business now.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Do not attempt to get an employee at Citibank through the Voice response system. It is impossible! Talk about poor customer service!
In person service is good but the phone is horrible!

1
★☆☆☆☆

Do not attempt to get an employee at Citibank through the Voice response system. It is impossible! Talk about poor customer service!
In person service is good but the phone is horrible!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

While I never really have had a problem with Citibank that has affected my account, I am often annoyed with the slow service.

Perhaps it is just me, but when I see a teller at the counter, I am hoping that they can help me. Often, it would seem that they are standing there using their computers for something else while I am waiting in line.

Advise: use the ATM when you can

4
★★★★☆

While I never really have had a problem with Citibank that has affected my account, I am often annoyed with the slow service.

Perhaps it is just me, but when I see a teller at the counter, I am hoping that they can help me. Often, it would seem that they are standing there using their computers for something else while I am waiting in line.

Advise: use the ATM when you can

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Citibank, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review