Webster Street Picture Frame

★★★★☆
  • 2115 W Webster Ave Ste 1F

    Chicago, IL 60647

    Map & Directions
  • 773-252-8212

About Webster Street Picture Frame

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I came to CitySearch to let everyone know what a great job Webster Street Picture Frame has done for me. My experience with them is completely the opposite from what bluesloth said about them, so much so that I hardly recognize that they??re the same company.

I brought in a very delicate piece of artwork. Marsha handled it with the utmost care and professionalism. She picked out the perfect mat and frame that perfectly showed off my watercolor. The piece was ready on time even though I came in earlier than the piece was to be ready. Their prices are very reasonable and I feel that I was treated more than fair in price, quality and service. I will be returning to them with more work.

2
★★★★★

I came to CitySearch to let everyone know what a great job Webster Street Picture Frame has done for me. My experience with them is completely the opposite from what bluesloth said about them, so much so that I hardly recognize that they??re the same company.

I brought in a very delicate piece of artwork. Marsha handled it with the utmost care and professionalism. She picked out the perfect mat and frame that perfectly showed off my watercolor. The piece was ready on time even though I came in earlier than the piece was to be ready. Their prices are very reasonable and I feel that I was treated more than fair in price, quality and service. I will be returning to them with more work.

Pros: good price, excellent quality, friendly service

Cons: none

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I had a very good experience with this frame shop. I brought in some fine art prints that I wanted archival framing for. They gave me a very thoughtful consultation about various options. Not only were they alot less expensive than the bigger shops - I felt they have my works more personal attention. I was very happy with the finished products and I've been back as a result. I feel better about their experience and personal attention versus other frame shops where inexperienced low paid college kids end up working on my stuff.

2
★★★★★

I had a very good experience with this frame shop. I brought in some fine art prints that I wanted archival framing for. They gave me a very thoughtful consultation about various options. Not only were they alot less expensive than the bigger shops - I felt they have my works more personal attention. I was very happy with the finished products and I've been back as a result. I feel better about their experience and personal attention versus other frame shops where inexperienced low paid college kids end up working on my stuff.

Pros: less expensive, thoughtful, personal attention

Cons: none

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In summary, this business is inefficient, unprofessional, careless and rude. How many businesses would kick their customers out of their shop right after they pay?!

They took more than 5 weeks to 'complete' our job, even after telling us it would be done within a week. They never even called to say it was ready, or that they would take longer. Instead, two and a half weeks later, when we called, they said it wasn't ready yet. Fine...no biggie. Another 2 weeks later, we called again and it was finally ready. However, when we went to pick it up, one was done, and the other wasn't. Another week passed, and we called to find out that they weren't able to complete one of our jobs - which was fine...except that they took 5 weeks just to tell us that! I found some chips off the frame when picking up and asked about it. The woman got extremely frazzled, accused us of coming there to fight and kicked us out of her shop after we just paid!

0
★☆☆☆☆

In summary, this business is inefficient, unprofessional, careless and rude. How many businesses would kick their customers out of their shop right after they pay?!

They took more than 5 weeks to 'complete' our job, even after telling us it would be done within a week. They never even called to say it was ready, or that they would take longer. Instead, two and a half weeks later, when we called, they said it wasn't ready yet. Fine...no biggie. Another 2 weeks later, we called again and it was finally ready. However, when we went to pick it up, one was done, and the other wasn't. Another week passed, and we called to find out that they weren't able to complete one of our jobs - which was fine...except that they took 5 weeks just to tell us that! I found some chips off the frame when picking up and asked about it. The woman got extremely frazzled, accused us of coming there to fight and kicked us out of her shop after we just paid!

Pros: They framed one of our posters well.

Cons: They chipped the frame of another I brought in to put glass into it. After 5 weeks, they told us they couldn't do it. The owner kicked us out when we asked about the chip on the frame.

 

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