Terrace Salon & Spa

★★★★☆

About Terrace Salon & Spa

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BEWARE.... this salon was booked for a wedding I was in. The Bride booked it, took in the timeline schedule, and at no time did the employees ask about her deposit. She received a call 5 weeks before the wedding and was told her day was

3
★★★★★

BEWARE.... this salon was booked for a wedding I was in. The Bride booked it, took in the timeline schedule, and at no time did the employees ask about her deposit. She received a call 5 weeks before the wedding and was told her day was

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I went to the salon for a pedicure and facial. My pedicure was interrupted several times due to the nail tech having to answer the phone or wait on other customers coming in. During my facial my neck was burned with VERY hot water. She also left during the facial to wait on another customer. Although she was very sweet and apologized, I think they need to make sure there is a receptionist so customers can get what they paid for.

2
★★☆☆☆

I went to the salon for a pedicure and facial. My pedicure was interrupted several times due to the nail tech having to answer the phone or wait on other customers coming in. During my facial my neck was burned with VERY hot water. She also left during the facial to wait on another customer. Although she was very sweet and apologized, I think they need to make sure there is a receptionist so customers can get what they paid for.

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I purchased a gift certificate for (3) free services for Terrace Salon & Spa at an auction at the end of March. I later discovered that the gift certificate expired a month later and had restrictions for certain days of the week. When I called to schedule my appointment, they were not able to get me in anytime before the expiration date, nor offered to extend it for the inconvenience. I called back to talk to the owner, John, only to realize that he obviously was not interested accomodating a potential new long term client. In fact, he was offended that I suggest an extension. The situation was handled very poorly on the business' part. I also discovered that the individuals who were donating the services originally no longer worked there, so that is likely another reason for them not honoring the gift certificate. This is no way to run a business and they presented a very poor first impression without me even stepping foot through their door.

0
★☆☆☆☆

I purchased a gift certificate for (3) free services for Terrace Salon & Spa at an auction at the end of March. I later discovered that the gift certificate expired a month later and had restrictions for certain days of the week. When I called to schedule my appointment, they were not able to get me in anytime before the expiration date, nor offered to extend it for the inconvenience. I called back to talk to the owner, John, only to realize that he obviously was not interested accomodating a potential new long term client. In fact, he was offended that I suggest an extension. The situation was handled very poorly on the business' part. I also discovered that the individuals who were donating the services originally no longer worked there, so that is likely another reason for them not honoring the gift certificate. This is no way to run a business and they presented a very poor first impression without me even stepping foot through their door.

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The massage theraptists are awesome. I have had a massage by Brian, Andrea, and Aurora. I recently started having my hair done there as well, they do a great job. There is another gal that does hair and pedicures (I don't remember her name) that is a real joy to be around.

5
★★★★★

The massage theraptists are awesome. I have had a massage by Brian, Andrea, and Aurora. I recently started having my hair done there as well, they do a great job. There is another gal that does hair and pedicures (I don't remember her name) that is a real joy to be around.

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John is a top-notch stylist. I have never had a better cut/color. (He took one look at my home-dye job and asked if it was L'Oreal...and it was..he knows his stuff!) Unfortunately, I had to stop going to Terrace when the economy got bad and my husband lost his job. The prices are high, but you get what you pay for! He can razor cut, he uses top of the line coloring/equipment and really takes his time placing the color....he doesn't just dump it on and run to the next client. I hope I can afford him again soon, cause no one can cut my hair like he can!!!

5
★★★★★

John is a top-notch stylist. I have never had a better cut/color. (He took one look at my home-dye job and asked if it was L'Oreal...and it was..he knows his stuff!) Unfortunately, I had to stop going to Terrace when the economy got bad and my husband lost his job. The prices are high, but you get what you pay for! He can razor cut, he uses top of the line coloring/equipment and really takes his time placing the color....he doesn't just dump it on and run to the next client. I hope I can afford him again soon, cause no one can cut my hair like he can!!!

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I have been a patron for a very long time. John who is the owner colors and cuts my hair. I get constant compliments on the color and cut. My daughter who is in the music business in Nashville returns to get her hair done at this salon. (By the way, she has purple and black hair). Try this salon, they are excellent for whatever service you need.

5
★★★★★

I have been a patron for a very long time. John who is the owner colors and cuts my hair. I get constant compliments on the color and cut. My daughter who is in the music business in Nashville returns to get her hair done at this salon. (By the way, she has purple and black hair). Try this salon, they are excellent for whatever service you need.

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I have enjoyed my visits to the Terrace Salon Spa. I have had many services there. The staff is professional, and the atmosphere is great. It is a beautiful place. My only problem is the services are a bit high, but I guess they are at all of the spas.

4
★★★★☆

I have enjoyed my visits to the Terrace Salon Spa. I have had many services there. The staff is professional, and the atmosphere is great. It is a beautiful place. My only problem is the services are a bit high, but I guess they are at all of the spas.

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