Quality Inn

★☆☆☆☆
  • 1415 E. Main St.

    Carbondale, IL 62901

    Map & Directions
  • 618-549-4244

About Quality Inn

Categories
  • Hotels & Motels
Hours
M-Su 24hr
Emails
  • ihelp@choicehotels.com

Hotels & Travel

Hotels & Travel
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We had a confirmed reservation, and the hotel refused to honor it or offer to do anything to help the situation, claiming they did not even have the reservation, even when we showed them the printed confirmation. We called Customer Service, and they reiterated that it was a valid, confirmed reservation and that the hotel should have honored it. We stayed somewhere else. The hotel then charged us for the reservation they claimed not to have, even though Customer Service had assured us multiple times that we would not be charged. We still have not gotten our money back from the hotel. Never stay at the Quality Inn in Carbondale.

0
★☆☆☆☆

We had a confirmed reservation, and the hotel refused to honor it or offer to do anything to help the situation, claiming they did not even have the reservation, even when we showed them the printed confirmation. We called Customer Service, and they reiterated that it was a valid, confirmed reservation and that the hotel should have honored it. We stayed somewhere else. The hotel then charged us for the reservation they claimed not to have, even though Customer Service had assured us multiple times that we would not be charged. We still have not gotten our money back from the hotel. Never stay at the Quality Inn in Carbondale.

Cons: Refused to honor confirmed reservation

Message from Quality Inn

The Quality Inn hotel in Carbondale, IL is located near many area points of interest, which include Southern Illinois University Carbondale, Giant City State Park, John A. Logan College, Crab Orchard Lake & Williamson County Regional Airport. This pet-friendly hotel offers free breakfast, free Wi-Fi, free local calls, free newspaper weekdays and an indoor pool and exercise room. Take care of basic business needs with access to copy and fax services, and for added convenience, guest laundry facilities are available onsite. Get refreshed in our inviting guest rooms, some of which feature refrigerators and microwaves along with expanded cable television channels and coffee makers. Make your reservation at the Quality Inn hotel in Carbondale, IL for a memorable stay in a great location, all at an affordable price. Book Now!

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