Lake Area Disposal Svc Inc

★☆☆☆☆
  • 2106 E Cornell Ave

    Springfield, IL 62703

    Map & Directions
  • 217-522-9317

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I have never made an effort to review a business before, but have found myself so extremely dissatisfied and frustrated that I feel I need to share with others. \nLake Area Disposal does not value their customers and has no concept of what ""customer service"" is all about.\nI had been having issues with my service for quite some time, but am normally not one to complain. I finally did call the office to voice my concern, hoping for some resolve, but was treated with complete disrespect. After complete frustration with the first phone call, I called back to speak with a supervisor and was treated even worse. Basically I was told that I was having a bad day and to quit making everyone else have a bad day and hung up on. I was in complete disbelief at how a conversation that went from me apologizing for making them listen to my complaint, trying to lighten the conversation, to being yelled at and hung up on??? Even though I truly believe in trying to keep business local, I will not give my business to a company that does not appreciate it. I Do Not recommend Lake Area Disposal!!!

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★☆☆☆☆

I have never made an effort to review a business before, but have found myself so extremely dissatisfied and frustrated that I feel I need to share with others. \nLake Area Disposal does not value their customers and has no concept of what ""customer service"" is all about.\nI had been having issues with my service for quite some time, but am normally not one to complain. I finally did call the office to voice my concern, hoping for some resolve, but was treated with complete disrespect. After complete frustration with the first phone call, I called back to speak with a supervisor and was treated even worse. Basically I was told that I was having a bad day and to quit making everyone else have a bad day and hung up on. I was in complete disbelief at how a conversation that went from me apologizing for making them listen to my complaint, trying to lighten the conversation, to being yelled at and hung up on??? Even though I truly believe in trying to keep business local, I will not give my business to a company that does not appreciate it. I Do Not recommend Lake Area Disposal!!!

 

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