ONCE UPON A CHILD

★★☆☆☆
  • 2108 PLAINFIELD RD

    CREST HILL, IL 60403

    Map & Directions
  • 815-744-0202

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Once Upon A Child

333 N Weber Rd Bolingbrook, IL

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Once Upon A Child

2372 Plainfield Rd Crest Hill, IL

2.3333 12
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.

Absolutely HORRIBLE store! I seriously can't believe ths health department hasn't shut them down. I was in there recently and I just about tripped several times because there was TONS of toys/clothes all over the floor! My messy teenager's floor in his room isn't even that bad, which says a lot! I understand they are busy but this goes WAY BEYOND a couple items off the shelf. There are always all kinds of kids running loose (with parents nowhere to be found) ripping toys off the shelf and being completely disrespectful, just leaving them all over the place. Not to mention when I got in the extremely long line (which was about 10 people long down a clothes isle) there was clothes & hangers everywhere on the floor that the wheels on the cart kept getting stuck!!! I have never seen anyone out on the floor making sure everything is in it's proper place. I was SO turned off by this store that the little bit of savings hardly seems worth the stress. I actually feel physically stressed out when I went there! I wanted to rate it zero stars but wasn't able to.

1
★☆☆☆☆

Absolutely HORRIBLE store! I seriously can't believe ths health department hasn't shut them down. I was in there recently and I just about tripped several times because there was TONS of toys/clothes all over the floor! My messy teenager's floor in his room isn't even that bad, which says a lot! I understand they are busy but this goes WAY BEYOND a couple items off the shelf. There are always all kinds of kids running loose (with parents nowhere to be found) ripping toys off the shelf and being completely disrespectful, just leaving them all over the place. Not to mention when I got in the extremely long line (which was about 10 people long down a clothes isle) there was clothes & hangers everywhere on the floor that the wheels on the cart kept getting stuck!!! I have never seen anyone out on the floor making sure everything is in it's proper place. I was SO turned off by this store that the little bit of savings hardly seems worth the stress. I actually feel physically stressed out when I went there! I wanted to rate it zero stars but wasn't able to.

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.

this store was amazing.. and the staff was SO helpful. the clothes are in great condition and it's cheap! there were so many christmas dresses and snowsuits. the store was very clean and the staff helped me soo much, even though I was very indecisive. I recommend people with kids to shop here!

4
★★★★☆

this store was amazing.. and the staff was SO helpful. the clothes are in great condition and it's cheap! there were so many christmas dresses and snowsuits. the store was very clean and the staff helped me soo much, even though I was very indecisive. I recommend people with kids to shop here!

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.

this store was very impressive!! i went to their website and read a lot of negative reviews and it almost made me not want to go, however i decided to give it a shot and see for myself!! i was VERY impressed with the quality of their stuff!! they have A LOT of stuff that is brand new still in the package in bulk!! i have never seen this in any once upon a child store!! the staff was very nice and patient with me!! i think you should go to this store and see for yourself what YOU think!! their stuff is NOT dirty at all..they are a little overpriced but who isnt nowadays!! they have a lot of name brand clothes, very cute x-mas dresses and soooo many clothes,winter coats,cribs,toys,shoes everything you could need and want for your child THEY HAVE IT!! except diapers and wipes ofcourse, oh and no stuffed animals either, but if they took stuffed animals they would have no room lol!! and soooo many shoes!!! please go find out for yourself and then tell us other parents what you think!! thanks for reading this!! have a good one!!

5
★★★★★

this store was very impressive!! i went to their website and read a lot of negative reviews and it almost made me not want to go, however i decided to give it a shot and see for myself!! i was VERY impressed with the quality of their stuff!! they have A LOT of stuff that is brand new still in the package in bulk!! i have never seen this in any once upon a child store!! the staff was very nice and patient with me!! i think you should go to this store and see for yourself what YOU think!! their stuff is NOT dirty at all..they are a little overpriced but who isnt nowadays!! they have a lot of name brand clothes, very cute x-mas dresses and soooo many clothes,winter coats,cribs,toys,shoes everything you could need and want for your child THEY HAVE IT!! except diapers and wipes ofcourse, oh and no stuffed animals either, but if they took stuffed animals they would have no room lol!! and soooo many shoes!!! please go find out for yourself and then tell us other parents what you think!! thanks for reading this!! have a good one!!

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.

I used to shop at this store quite a bit. But it seems like since they moved their prices got a lot higher and the staff got extremely rude. My sis and I went in one day, found a couple of things we wanted to purchase , went to the counter and stood there for at least 10 minutes before the 3 or 4 workers stopped their personal conversations and attempted to very rudely ring us up. Without an apology for the wait and a very snotty attitude one of the girls finally came over and started to ring us up. Before she got to our 2nd item she was back to her conversation leaving us to wait again. My sis and I got angry and said we were going to leave. All 3 or 4 of the girls said that it was our choice and if we didn't want to wait we could leave. Not very professional. When we were on our way out the door we heard the girls laughing about it. Neither my sister or I will ever shop there again. Not to mention there prices are way to high for used things. Also seems like they have the same clothes on the racks all of the time and the toys they sell always look dirty. I wouldn't buy half of the toys at a garage sale for a nickel. Take my advice, do yourself a favor, avoid the stress and do not shop at this store.

1
★☆☆☆☆

I used to shop at this store quite a bit. But it seems like since they moved their prices got a lot higher and the staff got extremely rude. My sis and I went in one day, found a couple of things we wanted to purchase , went to the counter and stood there for at least 10 minutes before the 3 or 4 workers stopped their personal conversations and attempted to very rudely ring us up. Without an apology for the wait and a very snotty attitude one of the girls finally came over and started to ring us up. Before she got to our 2nd item she was back to her conversation leaving us to wait again. My sis and I got angry and said we were going to leave. All 3 or 4 of the girls said that it was our choice and if we didn't want to wait we could leave. Not very professional. When we were on our way out the door we heard the girls laughing about it. Neither my sister or I will ever shop there again. Not to mention there prices are way to high for used things. Also seems like they have the same clothes on the racks all of the time and the toys they sell always look dirty. I wouldn't buy half of the toys at a garage sale for a nickel. Take my advice, do yourself a favor, avoid the stress and do not shop at this store.

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.

This store is okay. Always over packed and thin aisles. I will say that if you really dig, you can find some good things, but who has time to dig? If I want Wal-Mart merchandise, I'll go to Wal-Mart. It's cheap enough. When I'm searching for my favorite Gymboree lines or my child's favorite Gap top in the next size up, it drives me crazy digging through tons of Faded Glory and Circo to find it. Honestly, though, I will visit the store as a last resort to dig for items that I'm searching for.I would never sell my clothes here. I did once and declined their offer. I took my clothes over to Inch by Inch who not only seemed to know more about clothes, but I made 3 times what Once Upon A Child offered at the end of my consignment period. I'd rather wait 60 days and watch my money grow. That's just my 2 cents.The staff here seems nice, but I prefer the staff at Inch by Inch. They're knowledgeable on boutique, Gymboree and designer clothing which is what I search for.

2
★★☆☆☆

This store is okay. Always over packed and thin aisles. I will say that if you really dig, you can find some good things, but who has time to dig? If I want Wal-Mart merchandise, I'll go to Wal-Mart. It's cheap enough. When I'm searching for my favorite Gymboree lines or my child's favorite Gap top in the next size up, it drives me crazy digging through tons of Faded Glory and Circo to find it. Honestly, though, I will visit the store as a last resort to dig for items that I'm searching for.I would never sell my clothes here. I did once and declined their offer. I took my clothes over to Inch by Inch who not only seemed to know more about clothes, but I made 3 times what Once Upon A Child offered at the end of my consignment period. I'd rather wait 60 days and watch my money grow. That's just my 2 cents.The staff here seems nice, but I prefer the staff at Inch by Inch. They're knowledgeable on boutique, Gymboree and designer clothing which is what I search for.

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.

First off, their prices on clothes are not that great - you can go to Walmart and get brand new stuff at around the same price.

Secondly, don't even think about trying to sell your stuff there. They make it impossible and act like they're doing you a huge favor. I brought in my crib, dresser and changing table but called before to ask if it was okay if the crib was not put together. The woman assured me it was fine that they'd look at it once I brought it in. I got there (not 20 mins. later) and the woman was so busy on a personal call that she could barely bother to answer my question. She then very snottily told me that it has to be put together and essentially called me a liar when I told her that someone from her location had given me the exact opposite info not 20 mins earlier. I used to shop this store but after this experience, not only will I never go back but I will let everyone I know, know what a terrible experience I've had!!!

1
★☆☆☆☆

First off, their prices on clothes are not that great - you can go to Walmart and get brand new stuff at around the same price.

Secondly, don't even think about trying to sell your stuff there. They make it impossible and act like they're doing you a huge favor. I brought in my crib, dresser and changing table but called before to ask if it was okay if the crib was not put together. The woman assured me it was fine that they'd look at it once I brought it in. I got there (not 20 mins. later) and the woman was so busy on a personal call that she could barely bother to answer my question. She then very snottily told me that it has to be put together and essentially called me a liar when I told her that someone from her location had given me the exact opposite info not 20 mins earlier. I used to shop this store but after this experience, not only will I never go back but I will let everyone I know, know what a terrible experience I've had!!!

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Business Response:

What the staff say. We accept merchandise on a first come first serve basis. When you called there were 4 buys ahead of you and when you came in, there were 6 ahead of you. The staff, Shelly, was not on a personal call, she was talking to a customer about a kitchen we had for sale. Shelly told you that your items would be looked at within an hour because there were 6 people ahead of you and the crib had to be put together. We have to put all cribs and furniture together to verify safety. We do value you as a customer and want to purchase your items, however, we buy items from over 100 customers per day and need to be fair to all. As far as getting brand new stuff at Walmart for around the same price... we price Walmart clothes at $1 - 3, so I'm sure our prices are lower, however, our better brands are priced higher because their original cost in the store new was much more. We price all merchandise by brand... so yes, if you choose to purchase a new Walmart top for $4 at Walmart, then it might be cheaper than a Gymboree used top for $5... that was $25 new.. That's how our system works. We pay those who bring in better brands more, so our prices are higher on those brands.
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I've stopped in a few times because its close to our home. It is a consignment shop for kids clothes. The clothes are all marked extremely high....I saw some things that I picked up at Walmart marked at about the same price that Walmart charges...and they were used!!! I inquired about %'s that they give the sellers and the woman was extremely rude and basically told me that if I wasn't a seller it was none of my business. Terrible store...I will never return!

PROS: None that I can think of unless you like to pay new prices for used items
CONS: staff is rude, prices are out of control

1
★☆☆☆☆

I've stopped in a few times because its close to our home. It is a consignment shop for kids clothes. The clothes are all marked extremely high....I saw some things that I picked up at Walmart marked at about the same price that Walmart charges...and they were used!!! I inquired about %'s that they give the sellers and the woman was extremely rude and basically told me that if I wasn't a seller it was none of my business. Terrible store...I will never return!

PROS: None that I can think of unless you like to pay new prices for used items
CONS: staff is rude, prices are out of control

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.

This store did add on some room, but it is still jam packed. Not a place to sell your perfect used clothes they dont give you enough for them. They dont buy somethings because the person going through it doesnt like it, but take the same box of things back another day and they will buy it...doesnt make much sence. When they do have a clearance $1.00 rack you cant beat some of the clothes are nice, or the coats marked down 50%. Dont buy the new stuff they sell, you can get them at Target and Walmart for 1/2 the price. It is a good place to find most clothes for you kids without playing an arm and leg, when they just outgrow it so quick.

3
★★★☆☆

This store did add on some room, but it is still jam packed. Not a place to sell your perfect used clothes they dont give you enough for them. They dont buy somethings because the person going through it doesnt like it, but take the same box of things back another day and they will buy it...doesnt make much sence. When they do have a clearance $1.00 rack you cant beat some of the clothes are nice, or the coats marked down 50%. Dont buy the new stuff they sell, you can get them at Target and Walmart for 1/2 the price. It is a good place to find most clothes for you kids without playing an arm and leg, when they just outgrow it so quick.

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.

The store is too small for all the clothes they have, but I do find some neat stuff for my kids. Some of there prices can get a little high and the discount racks have clothes I wouldn't sell at a garage sale. But you can find a bargain if you're looking for it.

3
★★★☆☆

The store is too small for all the clothes they have, but I do find some neat stuff for my kids. Some of there prices can get a little high and the discount racks have clothes I wouldn't sell at a garage sale. But you can find a bargain if you're looking for it.

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.

I know of many people who has stopped shopping there because of how poorly OUAC treats its employees. The bargains aren't that great. Sometimes you can find a deal here and there if you spend half a day browsing through the jam packed racks of clothes. People that sell their items to OUAC doesn't get such a great bargain either.

2
★★☆☆☆

I know of many people who has stopped shopping there because of how poorly OUAC treats its employees. The bargains aren't that great. Sometimes you can find a deal here and there if you spend half a day browsing through the jam packed racks of clothes. People that sell their items to OUAC doesn't get such a great bargain either.

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.

Very clean and nicely priced gently used children clothing and other items. Great parking. Very nice employees. Also has some furniture. Sizes are wide range

3
★★★☆☆

Very clean and nicely priced gently used children clothing and other items. Great parking. Very nice employees. Also has some furniture. Sizes are wide range

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.

If you're looking for a good deal in gently used children's clothing, this is not it! You would be better off taking a little time to watch for the clearance sales at your local department stores and getting brand new items for less then this store charges for used! If you have items that you wish to sell, check out a local church or organizations resale events because this store will offer you pennies on the dollar if they decide to even accept your items! What used to be a great resource for mom's looking for a bargain has turned into a store full of overpriced castoffs and an unfriendly staff.

PROS:
CONS: Poor selections, high prices, snooty employees

2
★★☆☆☆

If you're looking for a good deal in gently used children's clothing, this is not it! You would be better off taking a little time to watch for the clearance sales at your local department stores and getting brand new items for less then this store charges for used! If you have items that you wish to sell, check out a local church or organizations resale events because this store will offer you pennies on the dollar if they decide to even accept your items! What used to be a great resource for mom's looking for a bargain has turned into a store full of overpriced castoffs and an unfriendly staff.

PROS:
CONS: Poor selections, high prices, snooty employees

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Message from ONCE UPON A CHILD

Our goal is to provide a friendly environment where you can find inexpensive gently used clothes along with many new products, at competitive prices, for your children. We carry sizes newborn to children's 18 as well as maternity. Clothes start at $1 and are priced based on brand. You can save lots of money by shopping at Once Upon a Child.

More about ONCE UPON A CHILD

Gently used and new clothing, baby furniture, equipment, toys, books and more.

 

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