At&t Mobility

★★★☆☆
AT&T Mobility
  • 10890 Lincoln Trail

    Fairview Heights, IL 62208

    Map & Directions
  • 618-397-4700

Communications & Utilities

Communications & Utilities
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At&t Mobility

5840 Belleville Crossing St. Belleville, AR

3.0 1
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After moving to southwestern Illinois, I needed to add a family phone to my recently renewed contract with Cingular. Via phone, they had told me that adding a phone with the Family Plan would be simple and would not require a new contract or added time to my recently renewed contract. I would just need to purchase a phone for the new line. This was not the case. I had to add another year to my contract AND buy 2 new phones instead of one for my additional line. They were cordial but truly did not go out of their way nor did they apologize for their error via phone inquiry.

PROS: Large Company with Good Phone Coverage
CONS: No personal service, Just another customer

3
★★★☆☆

After moving to southwestern Illinois, I needed to add a family phone to my recently renewed contract with Cingular. Via phone, they had told me that adding a phone with the Family Plan would be simple and would not require a new contract or added time to my recently renewed contract. I would just need to purchase a phone for the new line. This was not the case. I had to add another year to my contract AND buy 2 new phones instead of one for my additional line. They were cordial but truly did not go out of their way nor did they apologize for their error via phone inquiry.

PROS: Large Company with Good Phone Coverage
CONS: No personal service, Just another customer

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