Krafft Auto & Tire

★★★☆☆

About Krafft Auto & Tire

Automotive

Automotive
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The Orange Garage LLC.

2226 San Pablo Ave Berkeley, CA

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1445 San Pablo Ave Berkeley, CA

3.0 4
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I've been a satisfied customer for 13 years. I have no complaints about their work or customer service. I recommend them.

5
★★★★★

I've been a satisfied customer for 13 years. I have no complaints about their work or customer service. I recommend them.

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Upon my first encounter with this business, I was very impressed with the friendliness and urgency to the work performed. Even though I wasn't necessarily saving any money, I was satisfied with the service and even referred a couple of people.
As more things broke down on my car as it is now 11 years old with over 200,000 miles but still purring for her age, I continued to take my precious vehicle to Dave...but the quality of work really began to slip. The owner seemed to go back and forth with courtesy on one hand, then would be rude the next. Especially once I found myself having to bring my car back for jobs not done right i.e. Not putting fuse covers back on the fuse box, losing the battery cover on my girls truck, leaving their garbage from Duncan donuts in my car, for example.
Upon completion of a major internal engine job I mistakenly trusted them to do, the day I pick my car up I make the grizzly discovery that someone wrecked my car. Someone in that shop ran a curb but failed to tell me about it. I made the discovery on my own as I aired up my tires down the street...but he fixed it.
My last encounter was for a power-steering part that was defective (which happens...no blame there) but was still covered under their year part and labor warranty. Dave accused me of lying and trying to get something for nothing-but that was before he actually looked at the car to discover that the part was defective. Dave ignored my calls, told me that it did not matter how much money I spent with his business to give an idea of how crazy this situation had gotten.
I now have the internal engine job a y ear later needing to be re-done. There is coolant leaking from my engine block. I called to notify him of the situation...and low and behold- my calls are being ignored!

Stay far away from this crooked mechanic!

1
★☆☆☆☆

Upon my first encounter with this business, I was very impressed with the friendliness and urgency to the work performed. Even though I wasn't necessarily saving any money, I was satisfied with the service and even referred a couple of people.
As more things broke down on my car as it is now 11 years old with over 200,000 miles but still purring for her age, I continued to take my precious vehicle to Dave...but the quality of work really began to slip. The owner seemed to go back and forth with courtesy on one hand, then would be rude the next. Especially once I found myself having to bring my car back for jobs not done right i.e. Not putting fuse covers back on the fuse box, losing the battery cover on my girls truck, leaving their garbage from Duncan donuts in my car, for example.
Upon completion of a major internal engine job I mistakenly trusted them to do, the day I pick my car up I make the grizzly discovery that someone wrecked my car. Someone in that shop ran a curb but failed to tell me about it. I made the discovery on my own as I aired up my tires down the street...but he fixed it.
My last encounter was for a power-steering part that was defective (which happens...no blame there) but was still covered under their year part and labor warranty. Dave accused me of lying and trying to get something for nothing-but that was before he actually looked at the car to discover that the part was defective. Dave ignored my calls, told me that it did not matter how much money I spent with his business to give an idea of how crazy this situation had gotten.
I now have the internal engine job a y ear later needing to be re-done. There is coolant leaking from my engine block. I called to notify him of the situation...and low and behold- my calls are being ignored!

Stay far away from this crooked mechanic!

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We at Godinez Auto only offer guarateed appointments at 8:00 a.m.
Due to the size of our facility it is impossible to accomidate clients at any given time during the day. We provide professional and prompt service, however we also respect our clients and are not acustomed to push out a car inorder to accomidate irrational or impatient customers. We beleive that all customers would like to have their vehicles started and complete with 100% of our attention with no interuptions. I have been at Godinez Auto since 1982 and I beleive that we have been doing it right or else how could we have survived all these years thank you and we look forward to serviing you in the future and thank you for your past patronage.

5
★★★★★

We at Godinez Auto only offer guarateed appointments at 8:00 a.m.
Due to the size of our facility it is impossible to accomidate clients at any given time during the day. We provide professional and prompt service, however we also respect our clients and are not acustomed to push out a car inorder to accomidate irrational or impatient customers. We beleive that all customers would like to have their vehicles started and complete with 100% of our attention with no interuptions. I have been at Godinez Auto since 1982 and I beleive that we have been doing it right or else how could we have survived all these years thank you and we look forward to serviing you in the future and thank you for your past patronage.

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They are very rude and disrespectful to their customers. They don't honor appointment and when you complain they shut you up. I will not be going back again.

1
★☆☆☆☆

They are very rude and disrespectful to their customers. They don't honor appointment and when you complain they shut you up. I will not be going back again.

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