On The Route Bicycles

★★★★☆
  • 3144 N Lincoln Ave

    Chicago, IL 60657

    Map & Directions
  • 773-477-5066

About On The Route Bicycles

Hours
Sat-Sun 11am-5pm, Mon-Thu 11am-8pm, Fri 11am-7pm

Sports & Recreation

Sports & Recreation
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I'm pretty sure this shop is writing their own reviews. I went in because I saw many 5 star ratings here and on Yelp.. I should have paid attention to the authentic looking one-star ratings. This place doesn't have more than 5 minutes to spare for anyone. Honestly the worst experience I've ever had. I came in, looking for something simple. I was told to buy a helmet so I took the time to find something that would fit my child-sized head (I don't have a lot of money to spare) I was told that they would all fit the same and to "just pick one". Needless to say I found one that actually fits at another shop. Called back and received nothing but 100% attitude. Stay away unless you can be in and out... although their inventory isn't all that impressive anyway.??

1
★☆☆☆☆

I'm pretty sure this shop is writing their own reviews. I went in because I saw many 5 star ratings here and on Yelp.. I should have paid attention to the authentic looking one-star ratings. This place doesn't have more than 5 minutes to spare for anyone. Honestly the worst experience I've ever had. I came in, looking for something simple. I was told to buy a helmet so I took the time to find something that would fit my child-sized head (I don't have a lot of money to spare) I was told that they would all fit the same and to "just pick one". Needless to say I found one that actually fits at another shop. Called back and received nothing but 100% attitude. Stay away unless you can be in and out... although their inventory isn't all that impressive anyway.??

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.

I'm pretty sure this shop is writing their own reviews. I went in because I saw many 5 star ratings here. This place doesn't have more than 5 minutes to spare for anyone. Honestly the 15 minutes I've ever spent at a retail shop. I came in, looking for something simple. I was told to buy a helmet so I took the time to find something that would fit my child-sized head (I don't have a lot of money to spare) I was told that they would all fit the same and to "just pick one". Needless to say I found one that actually fits at another shop. Called back and received 100% attitude. Stay away unless you can be in and out... although their inventory isn't all that impressive anyway.

0
★☆☆☆☆

I'm pretty sure this shop is writing their own reviews. I went in because I saw many 5 star ratings here. This place doesn't have more than 5 minutes to spare for anyone. Honestly the 15 minutes I've ever spent at a retail shop. I came in, looking for something simple. I was told to buy a helmet so I took the time to find something that would fit my child-sized head (I don't have a lot of money to spare) I was told that they would all fit the same and to "just pick one". Needless to say I found one that actually fits at another shop. Called back and received 100% attitude. Stay away unless you can be in and out... although their inventory isn't all that impressive anyway.

Pros: Nice rain guards?

Cons: The Staff

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Got a Bianchi 928 Carbon over the winter. Exotic bike, fair price and excellent knowledge on product across the board. Fitting session was first class. Now for warmer weather!

5
★★★★★

Got a Bianchi 928 Carbon over the winter. Exotic bike, fair price and excellent knowledge on product across the board. Fitting session was first class. Now for warmer weather!

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I am a new bike rider. This place treated me like family. They didn't laugh when I fell trying to get on my bike so they could adjust the seat. Great prices, they don't point you towards the most expensive thing in the shop but show you the range of what they have. I appreciated this as I didn't know very much about bike accessories when I went there. Very good, reasonable, and fast service. My bill was less than they quoted. How often does that happen? Give them a try. Patronize local business!

4
★★★★☆

I am a new bike rider. This place treated me like family. They didn't laugh when I fell trying to get on my bike so they could adjust the seat. Great prices, they don't point you towards the most expensive thing in the shop but show you the range of what they have. I appreciated this as I didn't know very much about bike accessories when I went there. Very good, reasonable, and fast service. My bill was less than they quoted. How often does that happen? Give them a try. Patronize local business!

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Bought my Project One 5900 at OTR a few years ago. Last time in, I was astonished to find they added an entire storefront to serve road and tri clients. The guys tell me it will allow them to carry a deeper inventory.
This has always been one of the best shops in any city, and it's great to see them grow. Jose is a master mechanic and the guys are super helpful. I've been going there for years and would not consider another shop.

2
★★★★★

Bought my Project One 5900 at OTR a few years ago. Last time in, I was astonished to find they added an entire storefront to serve road and tri clients. The guys tell me it will allow them to carry a deeper inventory.
This has always been one of the best shops in any city, and it's great to see them grow. Jose is a master mechanic and the guys are super helpful. I've been going there for years and would not consider another shop.

Pros: service, bigger inventory, easy attitudes

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went in with the girlfriend this weekend after reviewing shops online--this one is worthy of the reviews...jared and john helped fit us to the right bike w/ test drive. not a huge selection but solid brand names. jared even helped hook up the new bike rack...10% off anything at time of purchase and for 1 month after. overall good experience.

2
★★★★★

went in with the girlfriend this weekend after reviewing shops online--this one is worthy of the reviews...jared and john helped fit us to the right bike w/ test drive. not a huge selection but solid brand names. jared even helped hook up the new bike rack...10% off anything at time of purchase and for 1 month after. overall good experience.

Pros: knowledgable staff, decent parking, no pressure sales

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I just bought a road bike from On The Route and I couldn't have been happier with the service. The guys at the store never tried to up-sell me, gave me discounts on the bike without asking - when I came to pick it up, after I had already bought it, they took an hour with me to show me how to use the clipless pedals, how to change a flat, and basically went through all things I might need. Fantastic service - good selection of goods.

2
★★★★★

I just bought a road bike from On The Route and I couldn't have been happier with the service. The guys at the store never tried to up-sell me, gave me discounts on the bike without asking - when I came to pick it up, after I had already bought it, they took an hour with me to show me how to use the clipless pedals, how to change a flat, and basically went through all things I might need. Fantastic service - good selection of goods.

Pros: Service, Bikes, Knowledge

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After searching 10 bike shops in Chicago and intensively on the web. On the route had the bike I wanted and went through a custom fitting and let me test ride about 5 bikes. They we're totally low pressure and very cool. Not a lot of "This is the bike I have and it's only $3500" crap. Thanks On the Route. Totally reccomended.

2
★★★★★

After searching 10 bike shops in Chicago and intensively on the web. On the route had the bike I wanted and went through a custom fitting and let me test ride about 5 bikes. They we're totally low pressure and very cool. Not a lot of "This is the bike I have and it's only $3500" crap. Thanks On the Route. Totally reccomended.

 

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